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What does a Support Worker do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A support worker helps people who have difficulties with everyday tasks. This could include physical tasks such as washing, dressing and eating, or it could be helping someone to manage their money, get around their local area or communicate with other people.

Support Worker job duties include:

  • Providing emotional support to clients
  • Listening to and empathising with clients
  • Helping clients to communicate their needs
  • Encouraging and motivating clients
  • Promoting independence and self-care
  • Supporting clients in activities of daily living
  • Liaising with other professionals such as health care workers, social workers and case managers
  • Attending team meetings
  • Keep accurate records

Support Worker Job Requirements

A support worker is someone who helps people with physical, mental, or emotional disabilities. They may work in a variety of settings, including hospitals, group homes, and private residences. There is no one-size-fits-all educational path to becoming a support worker, but most positions require at least a high school diploma or equivalent. Some jobs may also require certification from an accredited program. Many support workers have previous experience working with people with disabilities in a personal or professional capacity.

Support Worker Skills

  • Patience
  • Active listening
  • Empathy
  • Communication
  • Conflict resolution
  • Problem solving
  • Organizational
  • Time management
  • Stress management
  • Flexibility
  • Adaptability

Related: Top Support Worker Skills: Definition and Examples

How to become a Support Worker

A support worker is someone who provides assistance to people who need help due to disability, illness, old age, or other circumstances. There are many different types of support workers, and the job can vary depending on the needs of the individual or group that you are working with. However, there are some common duties that all support workers perform. These include helping people with basic needs such as bathing, dressing, and eating; providing transportation; assisting with medication; and providing emotional support.

If you are interested in becoming a support worker, there are a few things that you will need to do. First, you will need to obtain a high school diploma or equivalent. Although some support worker positions may not require formal education beyond high school, it is always beneficial to have a diploma when applying for jobs. Next, you will need to complete a training program specific to support work. These programs are typically offered by community colleges or vocational schools, and they will provide you with the skills and knowledge necessary to perform your job duties. Finally, you will need to obtain certification from an organization such as the National Association of Support Workers (NASW). This certification is not required in all states, but it may give you an advantage when applying for jobs.

Once you have completed these steps, you will be ready to start your career as a support worker!

Related: Support Worker Resume Example

Related: Support Worker Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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