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What does a Social Service do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A social service worker is someone who helps people in need. They may work in a variety of settings, such as schools, hospitals, or community centers. Social service workers typically have a bachelor's degree in social work.

Social Service job duties include:

  • Provide crisis intervention and counseling services to individuals in need
  • Assess clients’ needs and refer them to appropriate resources
  • Develop and implement social service programs
  • Supervise and train social service staff
  • Prepare reports on clients’ progress and program effectiveness
  • Maintain client confidentiality
  • Collaborate with other professionals to coordinate services for clients
  • Advocate for social justice on behalf of clients
  • Provide support to families in crisis

Social Service Job Requirements

Most social service jobs require at least a bachelor's degree in social work, psychology, or a related field. Some jobs may require a master's degree or higher. Many social service jobs also require certification from a professional organization such as the National Association of Social Workers. Some states also have licensure requirements for social workers. In addition to education and certification, most social service jobs require several years of experience working with the population they serve.

Social Service Skills

  • Patience
  • Communication
  • Observation
  • Active Listening
  • Empathy
  • Problem Solving
  • Flexibility
  • Creativity
  • Stress Management
  • Organization
  • Time Management

Related: Top Social Service Skills: Definition and Examples

How to become a Social Service

There are many ways to become a social service worker. The most common way is to obtain a degree in social work from an accredited university, although some jobs may require a master's degree. Social service workers typically work in settings such as government agencies, nonprofit organizations, and private practices. They may also work in hospitals, schools, or other settings.

Most social service workers have a caseload of clients that they work with on a regular basis. They provide direct services such as counseling, advocacy, and crisis intervention. They also work to connect clients with resources such as housing, food assistance, and job training programs. Social service workers often collaborate with other professionals to provide comprehensive care for their clients.

To be successful in this field, social service workers must be compassionate and have excellent communication skills. They must also be able to handle difficult situations and remain calm under pressure. If you are interested in helping others and have the necessary skillset, then a career in social work may be right for you.

Related: Social Service Resume Example

Related: Social Service Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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