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What does a Shuttle Driver do?

Learn all about Shuttle Driver duties, skills and much more. Get expert advice on how to become a Shuttle Driver.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A shuttle driver is responsible for transporting passengers from one location to another in a safe and timely manner. They may also be responsible for loading and unloading luggage, as well as providing customer service.

Shuttle Driver job duties include:

  • Drive shuttle buses or vans and transport passengers between locations
  • Help passengers with luggage or other items
  • Keep the vehicle clean and in good working order
  • Perform basic maintenance tasks, such as checking fluid levels and tire pressure
  • Adhere to all traffic laws and regulations
  • Follow a set schedule or route
  • Assist passengers with special needs, such as those with disabilities or young children
  • Answer passenger questions about the area or local attractions
  • Collect fares or tickets from passengers

Shuttle Driver Job Requirements

Most shuttle drivers have a high school diploma or equivalent, although some jobs may require a commercial driver's license (CDL). Some employers provide on-the-job training, but many prefer candidates with previous experience driving a bus or van. Certification from the National Safety Council's Defensive Driving Course may be required or preferred by some employers.

Shuttle Driver Skills

  • Time management
  • Being able to work well under pressure
  • Good customer service skills
  • The ability to stay calm in difficult situations
  • The ability to follow instructions
  • Good driving skills
  • The ability to read a map
  • Good navigation skills
  • Good problem-solving skills
  • The ability to stay calm under pressure

Related: Top Shuttle Driver Skills: Definition and Examples

How to become a Shuttle Driver

A shuttle driver is a professional driver who is responsible for transporting passengers between locations in a safe and efficient manner. In order to become a shuttle driver, one must first obtain a commercial driver’s license (CDL). A CDL allows an individual to operate a commercial vehicle such as a bus or truck. Once an individual has obtained their CDL, they can then begin training to become a shuttle driver.

There are several things that a prospective shuttle driver must keep in mind while training. First and foremost, safety is the number one priority. A shuttle driver must know the proper way to operate their vehicle and how to safely transport passengers. They should also be familiar with the area in which they will be driving, as well as the traffic laws. Additionally, it is important for a shuttle driver to be courteous and professional at all times.

Once an individual has completed their training, they can then apply for a position with a shuttle company. Many companies require their drivers to have experience before hiring them, so it is important to keep this in mind when applying for jobs. Once hired, a shuttle driver can expect to transport passengers on a daily basis between various locations. They may also be responsible for picking up and dropping off passengers at airports or other transportation hubs.

Related: Shuttle Driver Resume Example

Related: Shuttle Driver Interview Questions (With Example Answers)