What does a Service Technician do?
Published 3 min read
A service technician is a person who repairs and maintains machinery and equipment. They may work in a variety of industries, including healthcare, manufacturing, and transportation. Service technicians typically have a high school diploma or equivalent, and they may receive on-the-job training.
Service Technician job duties include:
- Providing customer service
- Answering customer questions
- Diagnosing problems
- Repairing equipment
- Maintaining records
- Scheduling appointments
- Ordering parts
- Training customers on proper usage
- Traveling to customer locations
Service Technician Job Requirements
Most service technicians have a high school diploma or equivalent, although some jobs may require postsecondary education, and most require some on-the-job training. Many community colleges offer programs in automotive service technology, which can lead to an Associate's degree. Some employers prefer to hire workers who have completed a formal training program at a vocational school or community college. Although certification is not required, it may give jobseekers a competitive advantage. The National Institute for Automotive Service Excellence (ASE) offers voluntary certification tests for entry-level and master auto technicians. Many employers require their service technicians to be certified by ASE. Several years of experience working as an auto technician also may be required.
Service Technician Skills
- Analytical skills
- Troubleshooting skills
- Mechanical skills
- Electrical skills
- Plumbing skills
- Carpentry skills
- Customer service skills
- Communication skills
- Organizational skills
- Time management skills
- Computer skills
Related: Top Service Technician Skills: Definition and Examples
How to become a Service Technician
Becoming a Service Technician is a great way to get started in the automotive industry. Service Technicians are responsible for performing routine maintenance and repairs on vehicles. They work closely with customers to ensure that their vehicles are running smoothly and safely.
To become a Service Technician, you will need to have a high school diploma or equivalent. You will also need to complete an accredited training program. Many community colleges offer programs that can be completed in as little as six months. Once you have completed your training, you will be ready to take the ASE certification exam.
Working as a Service Technician can be both challenging and rewarding. You will have the opportunity to work with your hands, use your technical skills, and help people keep their vehicles running properly. If you are interested in a career in the automotive industry, becoming a Service Technician is a great place to start!
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