What does a Salon Manager do?

Learn all about Salon Manager duties, skills and much more. Get expert advice on how to become a Salon Manager.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A salon manager is responsible for the overall operation of a hair salon. They hire and train staff, set prices, and promote the business. They also handle customer complaints and make sure the salon runs smoothly.

Salon Manager job duties include:

  • Hiring and training salon staff
  • Creating work schedules
  • Monitoring employee performance
  • Resolving customer complaints
  • Maintaining inventory of supplies
  • Ordering new supplies as needed
  • Handling salon finances, including budgeting, invoicing, and bookkeeping
  • Promoting the salon through marketing and advertising campaigns
  • Planning and hosting special events
  • Coordinating with other local businesses to cross-promote services

Salon Manager Job Requirements

A Salon Manager is responsible for the daily operations of a salon. They must have a high school diploma or equivalent, and may have to complete a cosmetology program. Many states require a Salon Manager to be licensed and have several years of experience working in a salon. The Salon Manager must be able to communicate with customers and staff, and have excellent organizational skills. They must be able to work under pressure and handle customer complaints.

Salon Manager Skills

  • Communication
  • Customer service
  • Organizational
  • Management
  • Marketing
  • Financial
  • Computer
  • Sales
  • Writing
  • Scheduling
  • Bookkeeping

Related: Top Salon Manager Skills: Definition and Examples

How to become a Salon Manager

In order to become a salon manager, there are a few things you will need to do. First, you will need to have experience working in a salon. This will give you an understanding of how the business works and what it takes to run a successful salon. Next, you will need to complete a cosmetology program. This will provide you with the necessary education and training to manage a salon. Finally, you will need to obtain a license from the state in which you plan to operate your salon. Once you have these things in place, you will be well on your way to becoming a salon manager.

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