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What does a Salesman do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 4 min read

A salesman is a person who sells goods or services.

Salesman job duties include:

  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate the right merchandise based on customer needs.
  • Answer questions about merchandise and advise customers on product features.
  • Describe a product’s features and benefits, using demonstrations when necessary.
  • Generate sales by providing customers with information about special offers.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Stay up-to-date on new products introduced by the company, as well as any changes in price or policy.
  • Help keep the sales floor clean and organized, and assist with stockroom duties as needed.

Salesman Job Requirements

There are no formal education requirements for a salesman, although most employers prefer candidates with at least a high school diploma. Some companies may require salesmen to complete a training program before they can begin working. In terms of experience, most salesmen start out in entry-level positions and work their way up the ladder. However, some experienced sales professionals may be able to bypass the entry-level positions if they have a proven track record of success.

Salesman Skills

  • Communication
  • Persuasion
  • Confidence
  • Organization
  • Time Management
  • Research
  • Product Knowledge
  • Customer Service
  • Closing Skills
  • Negotiation
  • Territory Management
  • Prospecting

Related: Top Salesman Skills: Definition and Examples

How to become a Salesman

Sales is a process of persuasion. It is the art of convincing someone to take an action that is in their best interest. Salespeople are often thought of as pushy, aggressive, and manipulative. But the best salespeople are actually quite the opposite. They are able to build trust and rapport with their clients by being honest, transparent, and authentic.

If you’re interested in a career in sales, here are a few tips on how to become a successful salesman:

1. Do your research

Before you can sell anything, you need to know everything there is to know about it. This means doing your research and becoming an expert on your product or service. The more you know, the more confident you’ll be when speaking to potential customers.

2. Build relationships

People buy from people they like and trust. As a salesperson, it’s important that you take the time to build relationships with your clients. Get to know them on a personal level so that they feel comfortable doing business with you.

3. Be persistent

The most successful salespeople are usually the ones who are the most persistent. They don’t give up easily and they understand that it takes time to close a deal. If you believe in your product or service, don’t give up until you get the sale.

4. Be prepared

When you walk into a meeting or call with a potential customer, you need to be prepared. This means having all the information about your product or service at your fingertips so that you can answer any questions that come up. The better prepared you are, the more likely you are to close the deal.

5. Know your stuff

In order to be successful in sales, you need to be an expert on what you’re selling. You need to be able to answer any questions that come up and address any concerns that your potential customer may have. The more knowledgeable you are, the more likely you are to make the sale.

Related: Salesman Resume Example

Related: Salesman Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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