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What does a Property Claims Adjuster do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A property claims adjuster is responsible for investigating and evaluating property insurance claims. They work with policyholders to determine the extent of the damage and what repairs are necessary. They also negotiate settlements with contractors and other service providers.

Property Claims Adjuster job duties include:

  • Investigate property insurance claims and determine liability
  • Interview policyholders, witnesses, and medical professionals
  • Review police reports, medical records, and other relevant documentation
  • Examine damage to property and estimate repair costs
  • Negotiate settlements with claimants and attorneys
  • Prepare reports detailing findings and recommendations
  • Testify in court as necessary
  • Maintain detailed records of claim activity
  • Adhere to state insurance regulations
  • Stay up-to-date on industry trends and developments

Property Claims Adjuster Job Requirements

A Property Claims Adjuster is responsible for investigating and settling insurance claims for property damage. They must have a high school diploma or equivalent, and some companies may require post-secondary education or certification. Property Claims Adjusters must have strong communication and customer service skills, as well as experience with computers and office software. They should also be able to handle multiple tasks simultaneously and work well under pressure.

Property Claims Adjuster Skills

  • Analytical skills
  • Communication skills
  • Organizational skills
  • Computer skills
  • Writing skills
  • People skills
  • Negotiation skills
  • Problem-solving skills
  • Research skills
  • Observation skills
  • Detail oriented
  • Multitasking

Related: Top Property Claims Adjuster Skills: Definition and Examples

How to become a Property Claims Adjuster

A property claims adjuster is someone who investigates and settles insurance claims related to property damage. To become a property claims adjuster, you will need to have at least a high school diploma or equivalent. Many adjusters also have college degrees in business, accounting, or finance.

You will need to be licensed in the state where you want to work. Adjuster licenses are typically obtained by passing a written exam. Some states also require that you complete an approved training course before taking the exam. Once you have your license, you will need to find a job with an insurance company or independent adjusting firm.

Many insurance companies require that their adjusters have several years of experience working in the customer service or insurance industry before they will consider them for a position. Once you have the necessary experience, you can apply for a job as a property claims adjuster.

Related: Property Claims Adjuster Resume Example

Related: Property Claims Adjuster Interview Questions (With Example Answers)

Editorial staff

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Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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