What does a Product Trainer do?

Learn all about Product Trainer duties, skills and much more. Get expert advice on how to become a Product Trainer.

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A product trainer is responsible for teaching customers and employees about a company's products. They develop and deliver training materials, lead training sessions, and assesses customer and employee understanding of the products.

Product Trainer job duties include:

  • Developing and conducting training programs
  • Assessing training needs
  • Planning training sessions
  • Designing training materials
  • Creating positive learning experiences
  • Evaluating the effectiveness of training programs
  • Maintaining records of training activities
  • Updating knowledge of products and services
  • Providing feedback to management about training programs

Product Trainer Job Requirements

A product trainer is responsible for providing educational and informative sessions to customers and employees on how to use a company's products. They must be able to develop engaging presentations and have excellent public speaking skills. Product trainers typically have a bachelor's degree in education, communication, or a related field. Some companies may require certification in the product being trained on. Previous experience in customer service or training is also helpful.

Product Trainer Skills

  • Product training
  • Facilitation
  • Leadership
  • Coaching
  • Communication
  • Presentation
  • Training design
  • Instructional design
  • Adult learning principles
  • ELearning
  • Blended learning
  • Technical writing

Related: Top Product Trainer Skills: Definition and Examples

How to become a Product Trainer

Product Trainers play an important role in ensuring that new and existing employees are able to use a company’s products effectively. They are responsible for designing and delivering training programs that teach employees how to use the products, as well as providing ongoing support to ensure that employees remain knowledgeable and skilled in using the products.

To become a Product Trainer, you will need to have strong communication and presentation skills, as well as experience using the products you will be training others on. In addition, it is helpful to be organized and detail-oriented, as you will need to create comprehensive training materials and plan each training session carefully.

If you are interested in becoming a Product Trainer, start by researching the requirements at various companies. Once you have a better understanding of what is needed, begin working on developing the necessary skills and experience. If possible, try to find opportunities to shadow or assist a current Product Trainer, as this can give you valuable insight into the role.

Once you have the necessary skills and experience, start applying for Product Trainer positions at companies that interest you. Be sure to highlight your qualifications in your cover letter and resume, and be prepared to discuss your experience and skills in an interview. With hard work and dedication, you can land the job of your dreams and help others learn how to use products effectively.

Related: Product Trainer Resume Example

Related: Product Trainer Interview Questions (With Example Answers)