What does a Mediator do?
Published 3 min read
A mediator is a person who helps two people or groups to reach an agreement.
Mediator job duties include:
- To mediate between parties in conflict in order to reach a mutually agreeable resolution
- To facilitate communication between parties in order to improve understanding and resolve differences
- To help parties identify their common interests and goals
- To brainstorm possible solutions to the conflict with the parties involved
- To act as a sounding board for each party to express their views and feelings about the conflict
- To help the parties evaluate different options and potential outcomes of resolving the conflict
- To provide objective feedback and perspective on the situation
- To assist the parties in reaching a final agreement or resolution
- To follow up with the parties after the mediation process is complete to ensure that the agreement is being adhered to
Mediator Job Requirements
There are no formal education requirements for mediators, although many have at least a bachelor's degree. There are also no certification or experience requirements, although most mediators have significant experience in the field in which they are mediating.
Mediator Skills
- Listening
- Empathy
- Communication
- Conflict Resolution
- Negotiation
- Mediation
- Facilitation
- Interpersonal Skills
- Problem Solving
- Critical Thinking
- Creative Thinking
Related: Top Mediator Skills: Definition and Examples
How to become a Mediator
A mediator is a person who helps two people or groups to reach an agreement. They act as a neutral third party and do not take sides. Mediators are often used in conflict resolution, but can also be used in other situations where two parties need help reaching an agreement.
If you are interested in becoming a mediator, there are a few things you need to do. First, you need to develop strong communication and negotiation skills. These skills will be essential in helping two parties reach an agreement. You also need to be able to remain impartial and keep your own personal feelings and opinions out of the mediation process. It is important that you are able to see both sides of an issue and understand the interests of both parties.
You also need to have some training in mediation. There are many books and online courses available that can provide you with the basics of mediation. You may also want to consider taking a course or workshop offered by a local community center or mediation organization. Once you have the necessary skills and training, you can start offering your services to individuals, families, businesses, or organizations in your community.
Related: Mediator Resume Example
Related: Mediator Interview Questions (With Example Answers)