What does a Houseperson do?
Published 3 min read
A houseperson is responsible for cleaning and maintaining the public areas of a hotel, such as the lobby, hallways, and restrooms. They may also assist with setting up meeting rooms and events, and provide guests with information about the hotel and its amenities.
Houseperson job duties include:
- Cleaning public areas such as lobbies, corridors, and restrooms
- Sweeping, mopping, and vacuuming floors
- Dusting furniture and fixtures
- Replenishing supplies in public areas
- Cleaning windows and mirrors
- Emptying trash receptacles
- Assisting guests with luggage
- Setting up meeting rooms and banquet facilities
- Performing laundry duties
Houseperson Job Requirements
There are no formal education requirements for housepersons, although some employers may prefer candidates with a high school diploma or equivalent. Housepersons typically receive on-the-job training, although some may have previous experience in housekeeping or a related field. There are no formal certification requirements for housepersons, although some employers may prefer candidates who have completed a certified hospitality program.
Houseperson Skills
- Punctual
- Good communication skills
- Active listening skills
- Empathetic
- Patience
- Multi-tasking
- Detail oriented
- Observant
- Flexible
- Problem solving skills
- Resourceful
Related: Top Houseperson Skills: Definition and Examples
How to become a Houseperson
A houseperson is a person who works in a hotel or other lodging facility and is responsible for the cleanliness and upkeep of the property. Housepersons typically work in shifts, and their duties may include cleaning guest rooms, making beds, vacuuming carpets, mopping floors, and emptying trash cans. In larger facilities, housepersons may also be responsible for cleaning public areas such as lobbies and restrooms.
To become a houseperson, one does not need any formal education or training. However, it is important to have a strong work ethic and be able to take direction well. Prior experience working in customer service or the hospitality industry can be helpful. Most importantly, housepersons must be able to work quickly and efficiently while paying attention to detail.
Those interested in becoming a houseperson should first inquire about open positions at hotels or other lodging facilities in their area. Once hired, they will likely undergo on-the-job training to learn the specific duties of the position. With experience, housepersons may eventually move up to higher-level positions such as lead housekeeper or assistant manager.
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