What does a Hostess do?

Learn all about Hostess duties, skills and much more. Get expert advice on how to become a Hostess.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 2 min read

A hostess is a woman who is the head of a household. She is responsible for the guests and the food.

Hostess job duties include:

  • Greet guests and escort them to their seats
  • Answer phone calls and take reservations
  • Make sure the dining room is clean and presentable
  • Prepare menus and other promotional materials
  • Train new hostesses
  • Manage the seating chart
  • Coordinate with the kitchen staff to ensure timely food delivery
  • Keep track of guest preferences and special requests
  • Handle customer complaints in a professional manner
  • Monitor guest satisfaction levels

Hostess Job Requirements

There are no formal education requirements for a hostess, although some restaurants may prefer applicants with a high school diploma or equivalent. Certification is not required, but completing a food safety course can give job seekers an advantage. Prior experience in the food service industry is also helpful but not always necessary. The most important qualities for a successful hostess are strong customer service skills, the ability to stay calm under pressure, and good organizational skills.

Hostess Skills

  • Welcoming
  • Friendly
  • Communicative
  • Service-oriented
  • Observant
  • Quick-thinking
  • Problem-solving
  • Efficient
  • Organized
  • Multi-tasking
  • Detail-oriented

Related: Top Hostess Skills: Definition and Examples

How to become a Hostess

A hostess is a woman who is the head of a household. In order to become a hostess, one must be able to manage a household and its finances. One must also be able to cook, clean, and entertain guests. A hostess should also be well-spoken and have good manners.

Related: Hostess Resume Example

Related: Hostess Interview Questions (With Example Answers)