What does a Hostess do?
Published 2 min read
A hostess is a woman who is the head of a household. She is responsible for the guests and the food.
Hostess job duties include:
- Greet guests and escort them to their seats
- Answer phone calls and take reservations
- Make sure the dining room is clean and presentable
- Prepare menus and other promotional materials
- Train new hostesses
- Manage the seating chart
- Coordinate with the kitchen staff to ensure timely food delivery
- Keep track of guest preferences and special requests
- Handle customer complaints in a professional manner
- Monitor guest satisfaction levels
Hostess Job Requirements
There are no formal education requirements for a hostess, although some restaurants may prefer applicants with a high school diploma or equivalent. Certification is not required, but completing a food safety course can give job seekers an advantage. Prior experience in the food service industry is also helpful but not always necessary. The most important qualities for a successful hostess are strong customer service skills, the ability to stay calm under pressure, and good organizational skills.
Hostess Skills
- Welcoming
- Friendly
- Communicative
- Service-oriented
- Observant
- Quick-thinking
- Problem-solving
- Efficient
- Organized
- Multi-tasking
- Detail-oriented
Related: Top Hostess Skills: Definition and Examples
How to become a Hostess
A hostess is a woman who is the head of a household. In order to become a hostess, one must be able to manage a household and its finances. One must also be able to cook, clean, and entertain guests. A hostess should also be well-spoken and have good manners.
Related: Hostess Resume Example