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What does a Grocery Clerk do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A grocery clerk is responsible for stocking shelves, taking inventory, and helping customers find what they need.

Grocery Clerk job duties include:

  • Greet customers and provide them with assistance.
  • Answer customer questions and address concerns.
  • Help customers locate items they are looking for.
  • Stock shelves and ensure that they are organized.
  • Keep the store clean and tidy.
  • Assist with loading and unloading of groceries.
  • Bag customer purchases.
  • Accept payments and process transactions.
  • Perform opening and closing duties as needed.

Grocery Clerk Job Requirements

Most grocery clerks have at least a high school diploma, although some jobs may require postsecondary education, such as certification from a vocational program. Many grocery stores prefer to hire workers with experience in customer service or the food industry. Some grocery clerks may need to lift heavy boxes or containers of food, so they need to be physically able to do that.

Grocery Clerk Skills

  • Greeting customers
  • Answering questions
  • Directing customers to merchandise
  • Operating the cash register
  • Bagging merchandise
  • Maintaining cleanliness throughout the store
  • Restocking shelves as needed
  • Organizing stock room
  • Taking inventory
  • Reporting to managers
  • Working as part of a team

Related: Top Grocery Clerk Skills: Definition and Examples

How to become a Grocery Clerk

In order to become a grocery clerk, one must first obtain a high school diploma or equivalent. Many grocery stores prefer their employees to have some experience in the customer service industry. After being hired, most grocery stores will provide on-the-job training for their new clerks. The training will cover topics such as how to properly operate a cash register, how to handle customer complaints, and how to restock shelves. Some larger grocery stores may require their clerks to complete a certification program before they are allowed to work independently.

Related: Grocery Clerk Resume Example

Related: Grocery Clerk Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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