What does a Doorman do?
Published 3 min read
A doorman is a person who is responsible for the security of a building. They are usually stationed at the entrance of a building and their job is to ensure that only authorized people are allowed to enter.
Doorman job duties include:
- Open doors for guests and residents
- Greet guests and residents
- Direct guests and residents to appropriate destinations
- Monitor and authorize entrance and departure of vehicles
- Provide assistance to disabled guests and residents
- Call for backup when necessary
- Handle package deliveries
- Keep lobby and entrance area clean and presentable
- Perform light maintenance tasks as needed
- Adhere to all safety regulations
Doorman Job Requirements
Most doormen are required to have a high school diploma, although some jobs may require postsecondary education, such as an associate's degree in hotel management. Many doormen are certified through the International Association of Hotel Doorman, which offers a voluntary certification program. Certification requires completion of an online course and passing an exam. Some doormen have several years of experience working in the hotel industry, while others may have just a few months of experience.
Doorman Skills
- Punctual
- Well-groomed
- Physically fit
- Strong
- Courteous
- Communicative
- Observant
- Alert
- Informed
- Knowledgeable
- Professional
Related: Top Doorman Skills: Definition and Examples
How to become a Doorman
Doormen are the first line of defense for any building. They provide security and safety for the occupants and visitors of the building. A doorman is a person who is responsible for the security and safety of a building. There are many different types of doormen, but all share the same responsibility to keep the people in their care safe from harm. The most important qualities for a doorman are attentiveness, physical fitness, and customer service skills.
To become a doorman, one must first complete a training program. There are many different types of training programs available, but most include classroom instruction and on-the-job training. After completing a training program, a doorman must then pass a state-administered exam. Once licensed, a doorman can begin working in their chosen profession.
The best way to become a successful doorman is to be attentive at all times. A doorman must be able to identify potential threats and take action to protect the people in their care. They must also be physically fit in order to respond quickly to any situation that may arise. Finally, excellent customer service skills are essential for creating a positive experience for everyone who enters the building.
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