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What does a Director of Operations do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A Director of Operations is responsible for the overall performance of a company or organization. They develop strategies and policies to ensure that the company meets its goals and objectives, and they oversee the day-to-day operations of the business. A Director of Operations typically reports to the CEO or President of the company.

Director of Operations job duties include:

  • Overseeing daily operations of the company and planning for future growth
  • Managing budgets and ensuring financial stability
  • Creating and implementing strategies for improving efficiency and productivity
  • Developing and enforcing policies and procedures
  • Supervising and managing employees
  • Handling customer inquiries and complaints
  • Overseeing the development and implementation of marketing plans
  • Planning and coordinating events and projects
  • Monitoring industry trends and keeping up with competitor activities

Director of Operations Job Requirements

A Director of Operations typically needs a bachelor's degree in business administration or a related field, although some employers may prefer a master's degree. They must also have several years of management experience, as well as experience leading and managing teams. In addition, they must be able to effectively communicate with other members of the organization, as well as with external partners and customers. They should also have strong problem-solving skills and be able to think strategically. Finally, they must be able to stay organized and handle multiple tasks simultaneously.

Director of Operations Skills

  • Strategic Planning
  • Budgeting
  • Forecasting
  • Financial Analysis
  • Operations Management
  • Process Improvement
  • Project Management
  • Supply Chain Management
  • Change Management
  • Risk Management
  • People Management

Related: Top Director of Operations Skills: Definition and Examples

How to become a Director of Operations

The Director of Operations is responsible for the overall performance of an organization. They plan, direct, and coordinate all operational activities. The Director of Operations must have a strong understanding of the organization's goals and objectives. They must also be able to effectively communicate with all levels of management.

To become a Director of Operations, one must first obtain a bachelor's degree in business administration or a related field. Many organizations prefer candidates with a master's degree in business administration or a related field. It is also important to have several years of experience working in operations management. Strong leadership and communication skills are essential for this position.

Related: Director of Operations Resume Example

Related: Director of Operations Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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