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What does a Dental Office Manager do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 4 min read

A dental office manager is responsible for the daily operations of a dental office. They oversee the staff, schedule appointments, manage finances, and ensure that the office runs smoothly.

Dental Office Manager job duties include:

  • Hiring and training office staff
  • Creating and maintaining patient records
  • Scheduling appointments
  • Handling patient inquiries
  • Processing insurance claims
  • Billing and collections
  • Maintaining office equipment and supplies
  • Overseeing office operations
  • Ensuring compliance with dental regulations
  • Supervising dental assistants and hygienists

Dental Office Manager Job Requirements

The job requirements for a Dental Office Manager vary depending on the state in which they practice. Most states require a minimum of an Associate’s degree, although some may require a Bachelor’s degree. Many states also require certification from the American Association of Dental Office Managers (AADOM). In addition to education and certification, most dental office managers have several years of experience working in a dental office.

Dental Office Manager Skills

  • Organization
  • Time management
  • Communication
  • Customer service
  • Interpersonal skills
  • Leadership
  • Teamwork
  • Problem solving
  • Decision making
  • Stress management
  • Multitasking

Related: Top Dental Office Manager Skills: Definition and Examples

How to become a Dental Office Manager

A dental office manager is responsible for the daily operations of a dental office. They ensure that the office runs smoothly and efficiently, and that patients are satisfied with their experience. If you are interested in becoming a dental office manager, there are a few things you should know.

First, it is important to have strong organizational skills. You will be responsible for managing schedules, ordering supplies, and keeping track of patient records. It is essential that you are able to stay organized and keep the office running smoothly.

Second, you should have excellent communication skills. You will be communicating with patients, dental staff, and other professionals on a daily basis. It is important that you are able to effectively communicate with all members of the dental team.

Third, you should have a strong understanding of dental procedures and terminology. As the manager, you will be responsible for coordinating appointments and answering questions from patients. It is important that you are familiar with all aspects of dentistry so that you can provide accurate information to patients.

Fourth, you should have good people skills. As the manager, you will be interacting with patients on a daily basis. It is important that you are able to build rapport with patients and make them feel comfortable in the dental office.

Finally, you should have strong leadership skills. As the manager, you will be responsible for leading the dental staff and ensuring that everyone is working together towards common goals. It is important that you are able to motivate and inspire your team to provide quality care for patients.

If you have these qualities, then you may be well-suited for a career as a dental office manager. With hard work and dedication, you can become an integral part of the dental team and help to ensure that patients receive quality care.

Related: Dental Office Manager Resume Example

Related: Dental Office Manager Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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