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What does a Community Assistant do?

Learn all about Community Assistant duties, skills and much more. Get expert advice on how to become a Community Assistant.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 4 min read

A Community Assistant is a position that is responsible for the planning and execution of community events, as well as providing support to the residents. This position works closely with the Property Manager to ensure that the community is running smoothly and that the residents are happy.

Community Assistant job duties include:

  • Greeting guests and residents
  • Answering phone calls and emails
  • Managing resident files
  • Coordinating maintenance requests
  • Handling lease renewals
  • Processing rent payments
  • Planning community events
  • Conducting tours of the community
  • Maintaining the common areas

Community Assistant Job Requirements

Community Assistants (CAs) are responsible for maintaining the safety and security of their assigned community, as well as providing customer service to residents. CAs typically work in shifts, which may include evenings and weekends. A high school diploma or equivalent is generally required for this position, and some employers may require CAs to complete a certified training program. Previous experience working in customer service or security is often helpful but not always required.

Community Assistant Skills

  • Communication
  • Interpersonal skills
  • Organizational skills
  • Time management
  • Customer service
  • Writing
  • Event planning
  • Social media
  • Marketing
  • Public speaking
  • Fundraising

Related: Top Community Assistant Skills: Definition and Examples

How to become a Community Assistant

Community Assistants (CAs) are student leaders who live in the residence halls and promote community development and involvement. CAs create a positive living environment for residents through programming and peer support. If you are interested in becoming a CA, here are a few things to keep in mind:

First, CAs must be enrolled as full-time students at the university. This means that you must be taking at least 12 credit hours per semester. CAs also must have a minimum GPA of 2.5 in order to be eligible for the position.

Second, CAs must be able to commit to the position for an entire academic year. This means that you must be available to live in the residence hall for both fall and spring semesters.

Third, CAs must be able to participate in training programs prior to the start of each semester. These training programs help CAs learn about community development, conflict resolution, and other important topics related to the position.

Fourth, CAs must be able to work well with others and maintain a positive attitude. As a CA, you will be working closely with other student leaders, staff members, and residents. It is important that you are able to build positive relationships with all members of the community.

If you are interested in becoming a CA, follow these steps:

1) Meet with your Resident Director (RD) or Assistant Resident Director (ARD) to discuss your interest in the position. They will be able to provide you with more information about the role of a CA and answer any questions you may have.

2) Attend an information session about the position. These sessions are typically held during the first week of each semester. Attendance at an information session is required in order to apply for the position.

3) Complete an application for the position. The application will ask you questions about your background, experiences, and why you are interested in becoming a CA. Be sure to answer each question thoughtfully and completely.

4) Participate in an interview with members of the Residence Life staff. This is your opportunity to share more about yourself and why you would be a good fit for the position. Be prepared to answer questions about your experience working with others, handling conflict, and promoting community development.

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Related: Community Assistant Interview Questions (With Example Answers)