What does a Cocktail Server do?
Published 3 min read
A cocktail server is responsible for taking orders and serving drinks to customers at a bar or nightclub. They may also be responsible for stocking the bar, collecting payment, and cleaning up after closing.
Cocktail Server job duties include:
- Greet guests and take drink orders
- Write guest orders on order slips and present to bartenders
- Serve drinks to guests
- Collect payment for drinks served
- Check identification of guests to verify they are of legal drinking age
- Keep track of the number of drinks served to each guest
- Monitor guest alcohol consumption and intervene when necessary
- Respond to guest questions and requests in a friendly and efficient manner
- Perform side work duties as assigned
Cocktail Server Job Requirements
Most cocktail servers have at least a high school diploma, although some jobs may require postsecondary education, such as completing a bartending program. Many employers also prefer to hire candidates with prior experience working in customer service. Certification is not typically required to work as a cocktail server, but it may be helpful in landing a job. The National Restaurant Association offers a ServSafe Alcohol certification, which covers responsible alcohol service and is recognized by many employers.
Cocktail Server Skills
- Cocktail knowledge
- Mixology
- Alcohol knowledge
- People skills
- Service industry experience
- Organization
- Multi-tasking
- Memory
- Attention to detail
- Punctuality
- Physical stamina
Related: Top Cocktail Server Skills: Definition and Examples
How to become a Cocktail Server
A cocktail server is a professional who is responsible for taking orders and serving drinks to customers in a bar or restaurant. In order to become a cocktail server, one must be at least 21 years of age and have a valid driver’s license. There are no formal education requirements, but many employers prefer to hire servers who have some experience in the food and beverage industry.
The most important skill for a cocktail server is customer service. Servers must be able to take orders quickly and accurately, as well as keep track of multiple orders at once. They must also be able to upsell customers on higher-priced items and handle any complaints in a professional manner. In addition, servers must be knowledgeable about the menu and be able to make recommendations based on customer preferences.
Physical stamina is also important for servers, as they will be on their feet for long periods of time and may have to lift heavy trays of drinks. Good hand-eye coordination is also necessary, as servers will need to pour drinks quickly and without spillage.
If you are interested in becoming a cocktail server, the best way to gain experience is to start working in a restaurant or bar in an entry-level position such as a busboy or barback. These positions will give you the opportunity to learn about the food and beverage industry and develop your customer service skills. Once you have gained some experience, you can then apply for open server positions.
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