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What does a Clinical Support Specialist do?

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A Clinical Support Specialist provides support to clinical staff and patients. They may also be responsible for scheduling appointments, maintaining medical records, and providing customer service.

Clinical Support Specialist job duties include:

  • Answer patient questions and provide information about procedures, tests, and treatments
  • Schedule appointments and laboratory tests
  • Prepare patients for examinations and surgeries
  • Assist physicians with exams and procedures
  • Collect patient medical histories
  • Perform basic laboratory tests
  • Change dressings and administer wound care
  • Give injections and start intravenous fluids
  • Monitor vital signs

Clinical Support Specialist Job Requirements

A Clinical Support Specialist typically needs at least a bachelor's degree in a health-related field, although some jobs may require a master's degree. Certification is also typically required, and candidates may need to have several years of experience working in a clinical setting. Clinical Support Specialists typically work closely with doctors and nurses to provide support and assistance with patient care. They may also be responsible for maintaining medical records and scheduling appointments.

Clinical Support Specialist Skills

  • Patient registration
  • Insurance verification
  • Scheduling appointments
  • Answering phones
  • Greeting patients
  • Updating patient records
  • Collecting co-payments
  • Filing insurance claims
  • Maintaining medical supplies
  • Assisting with office procedures
  • Transcription

Related: Top Clinical Support Specialist Skills: Definition and Examples

How to become a Clinical Support Specialist

A Clinical Support Specialist provides support to clinical staff and patients in healthcare settings. They are responsible for a variety of tasks, including maintaining medical records, scheduling appointments, and providing patient education. To become a Clinical Support Specialist, you will need to have strong communication and organizational skills. You will also need to be comfortable working with computers and other office equipment.

If you are interested in becoming a Clinical Support Specialist, the first step is to complete a high school diploma or equivalent. Once you have completed your high school education, you will then need to complete an accredited program for Clinical Support Specialists. After completing your training, you will be required to pass a national certification exam. Once you have passed the exam, you will be able to apply for jobs in healthcare settings.

Related: Clinical Support Specialist Resume Example

Related: Clinical Support Specialist Interview Questions (With Example Answers)

Editorial staff

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Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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