What does a Body Shop Estimator do?
Published 3 min read
A Body Shop Estimator is responsible for providing customers with an estimate of the cost of repairs for their vehicle. They will inspect the vehicle to determine the extent of the damage and create a repair plan. They will also provide customers with a timeline for the repairs.
Body Shop Estimator job duties include:
- Meet with customers to discuss their vehicle repair needs
- Examine vehicles to determine the extent of damage
- Prepare cost estimates for vehicle repairs
- Work with insurance companies to obtain approval for repairs
- Schedule repairs and coordinate with body shop technicians
- Oversee the repair process to ensure quality standards are met
- Keep customers updated on the status of their repairs
- Deliver repaired vehicles to customers
- Handle customer complaints in a professional manner
Body Shop Estimator Job Requirements
A Body Shop Estimator typically needs a high school diploma, although some employers may prefer candidates with postsecondary education, and must complete on-the-job training. They must be able to use computers to generate estimates and be familiar with auto body repair work. Certification from the National Institute for Automotive Service Excellence is preferred by some employers. Body Shop Estimators typically have 1-5 years of experience in the auto body repair industry.
Body Shop Estimator Skills
- Excellent customer service skills
- Strong written and verbal communication skills
- Ability to multitask and prioritize
- Organized and detail oriented
- Knowledge of auto body repair
- Computer skills
- Estimating experience
- Insurance knowledge
- Time management skills
- Ability to work independently
- Team player
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How to become a Body Shop Estimator
A Body Shop Estimator is responsible for providing accurate repair estimates for insurance companies and customers. They work with customers, insurance adjusters, and body shop managers to ensure that repairs are completed correctly and in a timely manner.
The first step to becoming a Body Shop Estimator is to complete high school or earn a GED. Many employers prefer candidates who have some postsecondary education, so consider taking some college courses related to business or auto body repair. Once you have the necessary education, you will need to gain experience working in an auto body repair shop. This can be done through an internship or by working as a technician in a shop.
Once you have the necessary experience, you will need to take and pass the ASE Body Shop Estimator Certification Exam. This exam tests your knowledge of auto body repair procedures and estimating practices. After passing the exam, you will be officially certified as a Body Shop Estimator.
If you want to become a successful Body Shop Estimator, it is important to be detail-oriented and have excellent customer service skills. You must be able to communicate effectively with customers, insurance adjusters, and body shop managers. It is also important to stay up-to-date on the latest auto body repair techniques and procedures.
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