Article

What does a Bellhop do?

Learn all about Bellhop duties, skills and much more. Get expert advice on how to become a Bellhop.

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A bellhop is a hotel employee who helps guests with their luggage and gives them directions to their rooms.

Bellhop job duties include:

  • Greet guests and provide them with assistance as needed
  • Help guests with luggage and transportation needs
  • Answer guest questions and provide information about the hotel and local area
  • Deliver messages and packages to guest rooms
  • Maintain cleanliness and order in the lobby and public areas
  • Stock supplies in the bell desk
  • Perform general maintenance tasks as needed
  • Assist other hotel staff as needed
  • Adhere to all hotel policies and procedures

Bellhop Job Requirements

There are no formal education requirements for bellhops, but customer service experience is a must. Many hotels provide on-the-job training for new hires. Some bellhops may also pursue certification through the National Hotel Association. Certification is not required, but it may give job seekers a competitive edge.

Bellhop Skills

  • Lifting
  • Carrying
  • Walking
  • Standing
  • Customer service
  • Communication
  • Problem solving
  • Organizational
  • Time management
  • Multitasking
  • Physical fitness
  • Stamina

Related: Top Bellhop Skills: Definition and Examples

How to become a Bellhop

A bellhop is a hotel employee who helps guests with their luggage and provides other services as needed. If you enjoy helping others and staying busy, becoming a bellhop may be the perfect job for you. Here are a few tips to help you get started:

1. Find a hotel that is hiring. Many hotels are always in need of good bellhops. Start by checking with your local hotels to see if any have open positions.

2. Complete any necessary training. Some hotels may require you to complete a short training program before starting work. This is typically a very quick and easy process.

3. Be polite and professional at all times. Remember, you are representing the hotel and its staff. First impressions are very important, so make sure you are always friendly and helpful.

4. Be prepared for anything. Bellhops never know what they will be asked to do next. From helping with luggage to running errands, you should be ready for anything that comes your way.

5. Stay organized and efficient. The more organized you are, the better you will be at your job. Make sure to keep track of all guest requests and follow through in a timely manner.

By following these tips, you can become a great bellhop and enjoy a rewarding career in the hospitality industry!

Related: Bellhop Resume Example

Related: Bellhop Interview Questions (With Example Answers)