Top 10 Warranty Manager Certifications

Certifications are important for a warranty manager in the job market because they demonstrate a level of expertise and knowledge in the field. Certifications also provide validation of skills, which can be attractive to employers. They show that the warranty manager has taken the time to learn the necessary skills and stay up-to-date on changes in the industry. Furthermore, certifications can help a warranty manager stand out among other applicants and give them an edge when competing for available positions. Additionally, certifications may be required by employers in order to qualify for certain positions or promotions.

This article reviews some of the best certifications for Warranty Managers, and outlines how they can help further a warranty manager's career.

What are Warranty Manager Certifications?

Warranty Manager Certification is a type of professional certification that helps those in the warranty management field demonstrate their knowledge and expertise. It is designed to help professionals develop the skills necessary to manage warranties effectively, efficiently, and cost-effectively. This certification covers topics such as warranty policies and procedures, finance and accounting principles related to warranties, legal aspects of warranties, customer service and dispute resolution techniques, best practices for warranty management, as well as process improvement strategies.

By obtaining Warranty Manager Certification, individuals can demonstrate their commitment to excellence in the field of warranty management. This certification helps increase an individual’s credibility with employers and customers alike. It also serves as a great way to differentiate oneself from other candidates when seeking employment or promotions within the industry. In addition, it can open up opportunities for career advancement by providing access to specialized training courses or higher-level positions. Finally, obtaining this certification can help individuals stay ahead of changes in the industry by staying abreast of new technologies and trends in warranty management.

Pro Tip: When pursuing a warranty manager certification, be sure to look for accredited programs that offer up-to-date information on industry best practices and regulations. Additionally, research any continuing education requirements that may be necessary to maintain your certification.

Related: What does a Warranty Manager do?

Top 10 Warranty Manager Certifications

Here’s our list of the best certifications available to Warranty Managers today.

1. Certified Warranty Manager (CWM)

Certified Warranty Manager (CWM) is a professional certification program designed to recognize individuals who have achieved a high level of expertise in the management of warranty policies and procedures. The CWM Program provides a comprehensive curriculum that covers all aspects of warranty management, including customer service, claims processing, product development, risk assessment, and cost control.

The CWM Program consists of two parts: an online course and an exam. The online course includes 10 modules covering topics such as warranty fundamentals, customer service, claims processing, product development, risk assessment, and cost control. The exam is administered by the International Warranty Management Association (IWMA).

It typically takes about four to six weeks to complete the CWM Program. To get certified as a CWM, you must first complete the online course and then pass the exam with a score of 70% or higher.

The cost for the CWM Program varies depending on your country and region but typically ranges from $500 - $1000 USD.

2. Certified Warranty Professional (CWP)

Certified Warranty Professional (CWP) is a professional designation offered by the Automotive Service Councils of America (ASCA). The certification is designed to recognize individuals who have demonstrated knowledge in the field of automotive warranty administration. It is intended for those who are employed in the automotive industry, including service advisors, warranty administrators, and other automotive professionals.

The certification process requires applicants to complete an online course and pass a comprehensive exam. The online course covers topics such as warranty laws, regulations, policies, procedures, and documentation. It typically takes about 40 hours to complete the course and pass the exam.

To become certified, applicants must be at least 18 years old and have at least two years of experience in the automotive industry or a related field. They must also provide proof of their experience and education before they can take the exam.

The cost of becoming a Certified Warranty Professional varies depending on how you choose to take the course and exam. Generally speaking, it costs between $400-$600 USD to become certified.

3. Certified Warranty Administrator (CWA)

Certified Warranty Administrator (CWA) is a professional certification that recognizes individuals who have demonstrated expertise in the administration of warranty programs. It is awarded by the Warranty Management Institute (WMI), an independent, non-profit organization dedicated to providing training and certification for warranty professionals.

To become a CWA, applicants must meet certain eligibility requirements, including having at least three years of experience in warranty management or related fields, such as customer service, product development, or quality assurance. They must also pass an exam administered by WMI. The exam consists of multiple-choice questions covering topics such as warranty policies and procedures, claims processing and analysis, customer service strategies, and legal considerations.

The process typically takes two to four months from start to finish. To begin the process, applicants must submit an application form along with their resume and any supporting documentation required by WMI. Once approved, they will receive instructions on how to register for the CWA exam. After passing the exam and meeting all other requirements, applicants will be awarded their CWA designation.

The cost of obtaining a CWA designation varies depending on the type of membership chosen. Non-members pay a one-time fee of $495 USD while members pay an annual fee of $295 USD plus applicable taxes.

4. Certified Warranty Analyst (CWA)

A Certified Warranty Analyst (CWA) is a professional certification that demonstrates expertise in warranty management. This certification is designed to help organizations reduce the cost of warranty claims and improve customer satisfaction. It also provides individuals with the knowledge and skills necessary to effectively manage warranties in an organization.

The CWA program takes approximately eight weeks to complete, depending on the individual's learning pace. The program consists of five modules: Introduction to Warranty Management, Warranty Administration and Processes, Quality Assurance and Product Reliability, Risk Management and Cost Control, and Warranty Service Delivery. Each module includes lectures, case studies, and hands-on exercises.

To become certified as a CWA, individuals must pass a comprehensive exam administered by the International Association of Warranty Professionals (IAWP). The exam fee is $450 for non-members or $350 for IAWP members.

Additionally, applicants must have at least three years of experience in warranty management or related fields such as product development or quality assurance. They must also submit two letters of recommendation from industry professionals who can attest to their competency in warranty management.

5. Certified Quality Assurance Manager (CQAM)

Certified Quality Assurance Manager (CQAM) is a professional certification that demonstrates an individual’s knowledge and expertise in quality assurance management. This certification is designed to help professionals demonstrate their understanding of quality assurance principles, processes, and practices. It also helps them demonstrate their ability to lead teams and manage projects related to quality assurance.

The CQAM certification requires applicants to have at least two years of experience in managing quality assurance projects or leading teams involved in quality assurance activities. Applicants must also pass an exam administered by the American Society for Quality (ASQ). The exam consists of multiple-choice questions covering topics such as project management, risk management, process improvement, statistical analysis, auditing, and more.

The CQAM certification typically takes three to six months to complete depending on the applicant’s prior experience and preparation for the exam. To get certified, applicants must first register with ASQ and pay the registration fee. They then need to study for the exam using materials provided by ASQ or other sources. Once they have passed the exam, they will receive their CQAM certificate from ASQ.

The cost of obtaining a CQAM certification varies depending on factors such as country of residence and type of membership with ASQ. Generally speaking, it costs around $400 USD for non-members and $200 USD for members to take the exam.

6. Certified Reliability Engineer (CRE)

A Certified Reliability Engineer (CRE) is a professional designation given by the American Society for Quality (ASQ) to individuals who demonstrate a comprehensive understanding of reliability engineering principles and practices. The CRE certification is designed to recognize and promote the knowledge, skills, and abilities of reliability engineers working in the field.

The CRE certification requires a combination of education, experience, and passing an examination. In order to be eligible for the CRE certification, applicants must have at least 8 years of full-time work experience in reliability engineering or related fields such as quality assurance, manufacturing engineering, or systems engineering. At least 4 of those years must have been spent performing reliability engineering functions. Applicants must also hold a bachelor’s degree from an accredited college or university in one of the following disciplines: industrial engineering, mechanical engineering, electrical engineering, chemical engineering, computer science/engineering, aerospace engineering, materials science/engineering or physics.

The CRE exam consists of 150 multiple-choice questions that are divided into five sections: Reliability Theory & Analysis; Design & Development; Testing & Evaluation; Maintenance & Support; and Quality Assurance & Management. The exam takes approximately 3 hours to complete and costs $350 USD for ASQ members ($450 USD for non-members).

Once you have successfully passed the exam you will receive your CRE certification which is valid for three years. You will need to renew your certification every three years by completing 45 hours of continuing education activities related to reliability engineering topics as approved by ASQ.

7. Certified Product Liability Manager (CPLM)

Certified Product Liability Manager (CPLM) is a professional certification program offered by the American Society of Product Liability Professionals (ASPLP). It is designed to provide product liability professionals with the knowledge and skills necessary to manage product liability risks. The CPLM certification recognizes individuals who have demonstrated a comprehensive understanding of product liability law, risk management principles, and best practices in product liability management.

The CPLM certification requires applicants to pass an exam that covers topics such as product liability law, risk management principles, and best practices in product liability management. The exam consists of multiple-choice questions and takes approximately two hours to complete.

To become certified, applicants must meet certain eligibility requirements including having a minimum of three years' experience in the field of product liability or related areas; holding a bachelor's degree or higher; and passing the CPLM examination. Applicants must also complete an application form and submit it along with payment for the exam fee.

The cost for the CPLM exam is $395 for ASPLP members and $495 for non-members. The fee includes access to online study materials, practice exams, and post-exam review sessions.

8. Certified Quality Control Manager (CQCM)

Certified Quality Control Manager (CQCM) is a professional certification program designed to provide quality assurance professionals with the skills and knowledge needed to effectively manage quality control activities. The CQCM program is administered by the American Society for Quality (ASQ).

It typically takes about six months to complete the CQCM program, depending on how much time you can dedicate to studying and preparing for the exam. To get started, applicants must first meet certain eligibility requirements, including having at least three years of experience in quality control or related fields. Once these requirements are met, applicants must submit an application form and pay a fee of $395.

The CQCM exam consists of multiple-choice questions that cover topics such as quality management systems, process improvement techniques, statistical analysis methods, and customer service principles. The exam is offered twice a year in April and October and is administered online via computer-based testing centers.

Once applicants have successfully passed the exam, they will receive their official Certified Quality Control Manager certificate from ASQ. This certification demonstrates a commitment to excellence in quality control management and can be used to advance one’s career or gain access to higher-level positions within organizations.

9. Six Sigma Black Belt Certification

Six Sigma Black Belt Certification is a professional certification program designed to help individuals learn and master the principles of Six Sigma, a data-driven approach to improving processes. The certification provides an in-depth understanding of the methodology and its application, enabling professionals to effectively lead projects that improve process performance.

How long does it take to get it?

The duration of the Six Sigma Black Belt Certification varies depending on the provider. Generally, it takes around three months to complete the coursework, including online classes and examinations.

How to get it?

To obtain a Six Sigma Black Belt Certification, you must successfully complete all required training courses and pass an examination. Most providers offer online courses that can be completed at your own pace. You may also need to complete additional requirements such as project work or case studies in order to receive your certification.

How much does it cost?

The cost of Six Sigma Black Belt Certification varies depending on the provider. Generally, you can expect to pay between $1,000 and $5,000 for the course materials and examination fees.

10. ISO 9001:2015 Lead Auditor Certification

ISO 9001:2015 Lead Auditor Certification is a certification program designed to equip individuals with the knowledge and skills necessary to audit organizations for compliance with the ISO 9001:2015 Quality Management System (QMS) standard. This certification is highly sought after by employers, as it demonstrates that an individual has a comprehensive understanding of the requirements of the ISO 9001:2015 standard and is capable of performing effective audits.

The duration of the course varies depending on the provider, but typically takes between 4-5 days. During this time, participants will learn about the principles and practices of auditing in accordance with ISO 19011, gain an understanding of how to interpret and apply ISO 9001:2015 requirements, and develop their audit techniques.

In order to become certified as an ISO 9001:2015 Lead Auditor, you need to have at least three years of experience in quality management systems or related fields. You also need to attend a training course approved by a recognized certification body such as IRCA or RABQSA.

The cost of obtaining an ISO 9001:2015 Lead Auditor Certification can vary significantly depending on the provider and location. Generally speaking, you should expect to pay anywhere from $1,500 - $2,500 USD for a 5-day course.

Do You Really Need a Warranty Manager Certificate?

The answer to this question really depends on your individual circumstances. If you are a business owner, or looking to enter the industry of warranty management, then obtaining a Warranty Manager Certificate may be beneficial for you. A certificate in warranty management can provide you with the knowledge and skills needed to effectively manage warranties in a variety of situations. It also demonstrates that you have an understanding of the legal and regulatory requirements associated with warranty management.

For those who already have experience in the field, obtaining a Warranty Manager Certificate may not be necessary. However, if you are looking to advance your career, having a certificate may be beneficial as it shows potential employers that you have a certain level of expertise in this area.

In conclusion, whether or not you need a Warranty Manager Certificate will depend on your individual circumstances and goals. However, for those looking to enter the field or advance their career, it could be beneficial to obtain one.

Related: Warranty Manager Resume Examples

FAQs About Warranty Manager Certifications

1. What is a Warranty Manager Certification?

A: A Warranty Manager Certification is a professional certification that demonstrates an individual's knowledge and expertise in the field of warranty management. It is designed to provide an understanding of the principles, processes and best practices related to warranty management and its associated activities.

2. What are the benefits of obtaining a Warranty Manager Certification?

A: Benefits of obtaining a Warranty Manager Certification include increased job opportunities and career advancement, enhanced credibility among peers, improved customer satisfaction and loyalty, better communication with vendors, improved product quality and cost savings.

3. How long does it take to become certified as a Warranty Manager?

A: The length of time required to become certified as a Warranty Manager varies depending on each individual's learning style and commitment level. Generally speaking, it can take anywhere from 6 months to 2 years to complete the necessary coursework and examinations required for certification.

4. Are there any prerequisites for becoming certified as a Warranty Manager?

A: Yes, most certifying organizations require applicants to have at least two years of relevant experience in the field prior to applying for certification. Additionally, applicants must complete their respective organization's training program or meet other requirements specified by their chosen certifying body.

5. How much does it cost to become certified as a Warranty Manager?

A: The cost of becoming certified as a Warranty Manager depends on which certifying body you choose to pursue your certification with; however, most organizations charge between $500-$1000 USD for the entire process (including examination fees).