Walmart Loss Prevention Supervisor Resume Examples
Updated 9 min read
This article will discuss the essential elements to include when creating a resume for a position as Loss Prevention Supervisor at Walmart. It will cover topics such as what skills and experience to highlight, how to demonstrate your qualifications, and best practices for demonstrating your passion for Walmart's mission. Additionally, it will provide guidance on how to communicate your knowledge of retail security policies and procedures in order to stand out from other applicants.
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Walmart Loss Prevention Supervisor Resume Example
Keauna Hoeller, Loss Prevention Supervisor
keauna.hoeller@gmail.com
(361) 852-0115
Austin, TX
Professional Summary
A highly motivated and experienced Loss Prevention Supervisor with over 3 years of experience in the security and safety field. Possessing strong leadership and problem-solving capabilities, I have successfully monitored and implemented loss prevention and safety initiatives, while developing and executing successful strategies to ensure optimal security and safety of personnel and property. My expertise lies in conducting investigations, developing and delivering training materials, supervising security personnel, and working closely with multiple departments and external stakeholders. I am proficient in providing exceptional customer service and possess the ability to think quickly and act decisively in stressful situations.
Work Experience
Loss Prevention Supervisor at Walmart, TX
Sep 2022 - Present
- Reduced shrinkage by 10% in a six-month period: As Loss Prevention Supervisor at Walmart, TX I implemented new security protocols and conducted regular audits to identify areas of vulnerabilities. This proactive approach resulted in reducing the store's overall inventory losses (shrinkage) from $200K/year to just under $180K over the course of 6 months.
- Developed an effective shoplifting prevention program: With my expertise on criminal activity within retail stores, I created a comprehensive plan that included training associates on spotting suspicious behavior as well as installing cameras throughout all entrances/exits for better visibility into potential thefts. My efforts helped reduce instances of shoplifting incidents by 25%.
- Improved customer satisfaction scores related to safety & security measures: After conducting thorough assessment surveys with customers regarding their sense of safety while shopping at our location, I determined additional steps needed be taken such as hiring more uniformed personnel or providing extra lighting around parking lots and other vulnerable locations outside the premises. These actions improved customer feedback ratings significantly - increasing them from 75% favorable rating up to 85%.
Loss Prevention Associate at Target, TX
Jul 2020 - Jul 2022
- Reduced inventory loss by 25% in 6 months: As a Loss Prevention Associate at Target, TX I was able to reduce the store's overall shrinkage rate from 5.3% down to 4%, saving an estimated $25K for the company over six month period.
- Developed and implemented new security protocols: After conducting thorough analysis of existing procedures and identifying areas where improvement could be made, I successfully developed comprehensive security policies that were endorsed by upper management and implemented throughout all departments within our location.
- Improved customer service satisfaction ratings by 10%: Through regular training sessions with staff members on proper safety protocols as well as providing customers with additional support during checkout processes, we increased guest feedback scores regarding their level of satisfaction when shopping at this particular branch from 80-90%.
Education
Associate's Degree in Loss Prevention Management at Lone Star College System, TX
Sep 2016 - May 2020
Relevant Coursework: Introduction to Loss Prevention, Risk Analysis and Management, Security Systems, Loss Prevention Technology, and Organizational Security.
Skills
- Surveillance
- Investigation
- Security
- Risk Management
- Customer Service
- Report Writing
- Crisis Management
Certificates
- Certified Loss Prevention Supervisor (CLPS)
- Certified Asset Protection Professional (CAPP)
Tips for Writing a Better Walmart Loss Prevention Supervisor Resume
1. Highlight Your Qualifications: As a Walmart Loss Prevention Supervisor, you are responsible for ensuring the security of the store and its customers. Make sure to list any relevant qualifications you may have such as certifications, degrees, or experience in loss prevention or security roles.
2. Demonstrate Your Leadership Skills: Employers are looking for supervisors who can take initiative and lead by example. Showcase your leadership skills by listing any managerial positions you have held or volunteer activities you have been involved in.
3. Showcase Your Problem Solving Skills: Walmart Loss Prevention Supervisors must be able to think on their feet and come up with creative solutions to difficult situations. Show employers that you are capable of doing this by listing any problem-solving experiences you have had in past roles.
4. Include Relevant Keywords: To help your resume stand out, include keywords related to loss prevention supervisor positions such as “loss prevention”, “security”, “inventory management”, and “customer service”. This will help employers find your resume more easily when searching through applicant resumes.
Related: Loss Prevention Investigator Resume Examples
Key Skills Hiring Managers Look for on Walmart Loss Prevention Supervisor Resumes
Incorporating keywords from the job description when applying for a Loss Prevention Supervisor opportunity at Walmart is essential for success. This is because Walmart uses Applicant Tracking Systems (ATS) to help filter out unsuitable candidates. ATS looks for specific keywords from the job description in a candidate's resume and cover letter, so it is important to include these words as they will increase your chances of being selected for an interview. Failing to do so may result in your application not being seen by the hiring manager.
Here is a list of important skills and terms you may come across when applying for a Loss Prevention Supervisor role at Walmart:
Key Skills and Proficiencies | |
---|---|
Loss Prevention | Supervision |
Surveillance | Security |
Risk Management | Investigation |
Crisis Management | Report Writing |
Customer Service | Conflict Resolution |
Interviewing | Auditing |
Training | Leadership |
Team Building | Budgeting |
Scheduling | Policy Enforcement |
Documentation | Networking |
Analytical Thinking | Negotiation |
Related: Loss Prevention Investigator Skills: Definition and Examples
Common Action Verbs for Walmart Loss Prevention Supervisor Resumes
When creating a Walmart Loss Prevention Supervisor Resume, it can be difficult to find the right action verbs to use. Using the same words over and over again will make your resume seem repetitive and unappealing. To stand out from other applicants, you should use a variety of different action verbs that accurately describe your skills and accomplishments. This will help employers get a better understanding of your experience and qualifications for the position. Additionally, using varied action verbs can help create an impression of dynamism and enthusiasm in your application, making it more attractive to potential employers.
To help you stand out in the job market, we've put together a list of powerful action verbs to use on your resume. These words will give you an edge over other applicants and increase your chances of getting the interview.
Action Verbs | |
---|---|
Monitored | Investigated |
Implemented | Trained |
Enforced | Analyzed |
Developed | Supervised |
Coordinated | Audited |
Mitigated | Resolved |
Inspected | Assessed |
Reported | Facilitated |
Managed | Educated |
Documented | Prevented |
Detected | Controlled |