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Walgreens Telepharmacy Technician Resume Examples

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 11 min read

Discover the essential components for crafting a stellar resume that will help you secure a position as a Telepharmacy Technician at Walgreens. In this comprehensive guide, we delve into the crucial details and specific skill sets relevant to the telepharmacy field, ensuring that your resume stands out among the competition. Learn how to effectively showcase your qualifications, experience, and knowledge of pharmacy systems and processes, while also highlighting your adaptability to remote work environments and proficiency in communication tools vital for virtual collaboration. With our expert tips, you'll be well on your way to building a compelling resume that captures the attention of Walgreens' hiring managers and lands you that coveted telepharmacy technician role.

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Walgreens Telepharmacy Technician Resume Example

Jimi Dharia, Telepharmacy Technician


(310) 961-9116

42 Maple Street, Rochester, NY 14609

Professional Summary

As a Telepharmacy Technician with over a year of experience, I successfully managed medication dispensing, patient counseling, and drug utilization review in a remote setting. I consistently demonstrated strong communication skills, accuracy, and efficiency through my ability to interpret prescriptions and process medication orders with the support of advanced telecommunication technology. My expertise in maintaining inventory, drug storage, and quality assurance allowed me to provide exceptional support to pharmacists and contribute to the overall improvement of patient care. My commitment to ongoing professional development and adherence to regulatory guidelines ensured a high standard of service in a telepharmacy setting.

Work Experience

Telepharmacy Technician at Capsa Healthcare, NY

Dec 2022 - Present

  • Successfully processed over 1,500 medication orders per month with a 98% accuracy rate, ensuring timely and accurate medication administration for patients.
  • Implemented a new inventory management system that reduced medication waste by 25% and saved the company $10,000 annually in unnecessary expenses.
  • Trained and mentored three new telepharmacy technicians, improving team efficiency by 20% and reducing onboarding time by two weeks.
  • Identified and resolved a critical software issue in the telepharmacy system, preventing potential medication errors and improving overall patient safety.

Associate Telepharmacy Technician at PipelineRx, NY

Sep 2022 - Nov 2022

  • Successfully processed over 1,000 medication orders per week, ensuring accurate and timely delivery to patients and maintaining a 99% accuracy rate.
  • Streamlined the telepharmacy order verification process by implementing a new software system, resulting in a 20% reduction in processing time and increasing overall efficiency.
  • Trained and mentored four new telepharmacy technicians, guiding them through the onboarding process and helping them become proficient in their roles within three months.
  • Collaborated with the telepharmacy team to identify and resolve 50+ medication discrepancies per month, preventing potential adverse drug events and contributing to improved patient safety.


Associate of Applied Science in Pharmacy Technology at Monroe Community College, Rochester, NY

Aug 2018 - May 2022

Relevant Coursework: Pharmacy Calculations, Pharmacology, Pharmacy Law and Ethics, Drug Classifications, Sterile and Non-Sterile Compounding, Prescription Processing, and Pharmacy Technician Practice.


  • Pharmaceutical knowledge
  • Telecommunication proficiency
  • Attention to detail
  • Customer service skills
  • Data entry accuracy
  • Medication dispensing expertise
  • Time management


  • Certified Pharmacy Technician (CPhT)
  • National Healthcareer Association's ExCPT Certification

Tips for Writing a Better Walgreens Telepharmacy Technician Resume

1. Use a clear and professional format: Your resume should be easy to read and understand. Choose a simple font, like Arial or Times New Roman, and use consistent formatting throughout the document. Bold section headings, use bullet points for lists, and keep margins even.

2. Start with a strong objective statement: This should be one to two sentences that summarize your career goals and highlight your skills as a telepharmacy technician. Make sure it is tailored to the specific position at Walgreens.

3. Emphasize relevant experience: Focus on your work experience related to telepharmacy or pharmacy technician roles. Include details about your responsibilities, such as assisting pharmacists in filling prescriptions, providing customer service over the phone, and using computer systems to manage patient records.

4. Highlight your certifications and education: If you have a pharmacy technician certification or other relevant certifications, be sure to list them prominently on your resume. Also include details about any relevant coursework or training programs you have completed.

5. Showcase your technical skills: As a telepharmacy technician, it's important to demonstrate that you are comfortable using technology and can adapt to new software quickly. List any specific programs or systems you have experience with, such as electronic prescription management systems or video conferencing tools.

6. Mention soft skills: In addition to technical abilities, soft skills like communication, problem-solving, and time management are crucial for success in this role. Be sure to include examples of how you've demonstrated these qualities in previous positions.

7. Use action verbs: When describing your accomplishments and responsibilities, use strong action verbs like "assisted," "managed," "implemented," or "improved" rather than passive phrases like "was responsible for."

8. Tailor your resume for each application: While it's tempting to send out the same resume for every job application, taking the time to customize it for each position will greatly increase your chances of getting an interview. Make sure to highlight the skills and experiences that are most relevant to the specific telepharmacy technician job at Walgreens.

9. Proofread carefully: Typos and grammatical errors can make your resume look unprofessional and may cause employers to question your attention to detail. Before submitting your resume, review it carefully for any mistakes or inconsistencies.

10. Keep it concise: Aim for a one-page resume that highlights your most relevant skills and experiences. Employers typically spend only a few seconds scanning each resume, so make sure yours is easy to read and focuses on the information that will make you stand out as a strong candidate for the telepharmacy technician position at Walgreens.

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Key Skills Hiring Managers Look for on Walgreens Telepharmacy Technician Resumes

When applying for a Telepharmacy Technician position at Walgreens, it is crucial to incorporate keywords from the job description into your application materials. This is because Walgreens, like many large companies, uses Applicant Tracking Systems (ATS) to screen and filter applications. These systems scan resumes and cover letters for specific words and phrases related to the job requirements in order to identify the most qualified candidates. By including relevant keywords from the job description, such as "telepharmacy," "pharmacy technician certification," or "customer service skills," you can significantly increase your chances of passing through the ATS screening process and securing an interview with Walgreens.

When applying for telepharmacy technician positions at Walgreens, you may encounter common skills and key terms such as prescription processing, medication dispensing, drug utilization review, patient counseling, inventory management, and pharmaceutical law.

Key Skills and Proficiencies
Pharmaceutical knowledgeMedication dispensing
Prescription processingDrug interaction awareness
Pharmacy software proficiencyCustomer service skills
Communication skillsAttention to detail
Medical terminology knowledgeData entry and record-keeping
Inventory managementRegulatory compliance
Patient confidentiality adherenceQuality assurance and control
Time management skillsProblem-solving abilities
Teamwork and collaborationTelecommunication skills
Adaptability to new technologyBasic math and calculation skills
Critical thinking abilitiesMulti-tasking capabilities

Related: Pharmacy Technician Instructor Skills: Definition and Examples

Common Action Verbs for Walgreens Telepharmacy Technician Resumes

Crafting a compelling resume for a Walgreens Telepharmacy Technician position can be challenging, particularly when it comes to selecting diverse action verbs that effectively showcase one's skills and expertise. It is crucial to use varied verbs in order to create a dynamic and engaging resume, as this can help differentiate an applicant from the competition and leave a lasting impression on potential employers. However, finding the right balance between commonly used terms such as "managed" or "assisted" and more unique options can be difficult. By carefully considering the specific responsibilities of a Telepharmacy Technician role and tailoring one's word choice accordingly, job seekers can create a powerful resume that stands out from the rest.

To provide you with a competitive advantage, we have compiled a list of impactful action verbs that can enhance your resume and help you secure your next interview:

Action Verbs

Related: What does a Pharmacy Technician Instructor do?

Editorial staff

Photo of Brenna Goyette, Editor


Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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