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Top 10 Virtual Assistant Certifications

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Updated 15 min read

Certifications are important for virtual assistants in the job market because they demonstrate a high level of expertise and professionalism. They also help to showcase a virtual assistant’s skills and knowledge, which can help them stand out from other applicants. Certifications show employers that a virtual assistant is up-to-date on their industry knowledge and standards, as well as any new technologies or processes that may be beneficial to their role. Additionally, certifications can provide virtual assistants with access to exclusive training opportunities, discounts on services or products, and even potential career advancement opportunities.

This article reviews and explains the benefits of some of the top certifications for Virtual Assistants and how they can help to enhance a virtual assistant's career.

What are Virtual Assistant Certifications?

Virtual assistant certification is a program designed to help individuals gain the skills and knowledge needed to work as a virtual assistant. It covers topics such as customer service, time management, communication, organization, and more. With virtual assistant certification, you can become a certified virtual assistant (CVA) and increase your employability in the industry.

The main benefit of virtual assistant certification is that it allows you to demonstrate your knowledge of the field and increase your credibility with potential employers. Having a CVA designation on your resume will show employers that you are knowledgeable and experienced in the field. Additionally, being certified can also help you stand out from other applicants when applying for jobs or freelance opportunities.

Furthermore, having this certification can open up more job opportunities for you. Many companies prefer to hire certified professionals because they know that these individuals have the necessary skills and knowledge required to perform their tasks effectively. Additionally, some companies may even offer higher salaries or better benefits to those who have earned their CVA designation.

Overall, virtual assistant certification can be an invaluable asset for anyone looking to break into the industry or advance their career as a virtual assistant. With this certification, you’ll be able to demonstrate your expertise in the field and increase your chances of getting hired by potential employers.

Pro Tip: When considering virtual assistant certification, make sure to research the course thoroughly and look for certifications that are recognized in the industry. Additionally, consider taking courses that focus on specific skills you need to become a successful virtual assistant such as customer service, project management, and communication.

Related: What does a Virtual Assistant do?

Top 10 Virtual Assistant Certifications

Here’s our list of the best certifications available to Virtual Assistants today.

1. Amazon Alexa Skills Kit (ASK) Certification

Amazon Alexa Skills Kit (ASK) Certification is a program designed to help developers create and publish their own voice-enabled applications, or “skills”, for Amazon’s popular Echo devices. Through the certification process, developers can ensure that their skills meet Amazon’s standards for quality and usability.

The certification process typically takes around two weeks to complete. To get started, developers must first create an Amazon Developer account and submit a skill for review. Once submitted, the skill will undergo a series of tests to ensure it meets Amazon’s standards for quality and usability. If approved, the skill will be certified and made available on the Alexa Skills Store.

The certification process does not cost anything; however, developers may incur costs associated with creating the skill itself (e.g., hosting fees). Additionally, there may be additional fees associated with publishing the skill in other countries or regions outside of the United States.

Overall, Amazon Alexa Skills Kit (ASK) Certification is an important step in ensuring that your voice-enabled application meets Amazon’s standards for quality and usability. By taking this step, you can ensure that your skill is ready to go when it launches in the Alexa Skills Store.

2. Microsoft Azure AI Fundamentals Certification

Microsoft Azure AI Fundamentals Certification is a certification program offered by Microsoft that provides an understanding of the basics of artificial intelligence (AI) and its applications. The certification is designed to help professionals gain an understanding of the fundamentals of AI, including machine learning, natural language processing, computer vision, and more. It also helps them understand how to use these technologies in their own projects.

The certification consists of two exams: AZ-900: Microsoft Azure Fundamentals and AI-100: Designing and Implementing an Azure AI Solution. Both exams are multiple-choice with a duration of 2 hours each. To get certified, one must pass both exams with a minimum score of 700 out of 1000.

To get the Microsoft Azure AI Fundamentals Certification, you must first register for the two exams at Pearson VUE or Microsoft Learning Platforms. You will then be able to purchase vouchers for the exams from either platform. Each exam costs $99 USD, so the total cost for the certification is $198 USD.

The time it takes to get certified depends on how quickly you can complete both exams. Generally speaking, it should take around 4 hours to complete both exams if you are well prepared and have studied all the material beforehand.

3. Google Assistant Actions Developer Certification

Google Assistant Actions Developer Certification is a program designed to help developers create and manage their own voice-driven experiences for the Google Assistant. It is a comprehensive certification program that requires developers to demonstrate their knowledge of the Google Assistant platform and its development tools.

The certification process typically takes about two weeks, depending on the complexity of the project. To get certified, developers need to complete an online course, which covers topics such as conversational design, natural language understanding, and integration with other services. After completing the course, developers will be required to submit a project for review by Google's team of experts. Once approved, they will receive their certification.

The cost of the certification varies depending on the type of project being submitted for review. Generally speaking, it costs around $150 USD per project submission.

4. Apple SiriKit Developer Certification

Apple SiriKit Developer Certification is a program designed to help developers create apps that integrate with Apple’s virtual assistant, Siri. It provides developers with the tools and resources they need to build apps that can interact with Siri in a natural way and provide users with helpful information.

To become an Apple SiriKit Developer Certified, you must complete the SiriKit Developer Certification Program. This program consists of two parts: an online course and an exam. The online course covers the basics of developing for Siri, such as how to use the API, how to design for voice interaction, and how to debug your app. The exam tests your knowledge of the topics covered in the course.

The online course takes approximately 4-6 hours to complete and requires no prior experience or knowledge about developing for iOS or developing for Siri. The exam is taken online and costs $99 USD. Once you have passed the exam, you will receive your official Apple SiriKit Developer Certification from Apple.

5. IBM Watson Virtual Agent Certification

IBM Watson Virtual Agent Certification is an online certification program that provides professionals with the skills and knowledge needed to create, deploy, and manage virtual agents. It is designed for individuals who want to develop a deep understanding of how to use IBM Watson technology to create intelligent conversational interfaces.

The certification process consists of two parts: a self-paced eLearning course and a final exam. The self-paced eLearning course takes approximately 8 hours to complete and covers topics such as natural language processing, dialog design, and deployment. The final exam consists of 40 multiple-choice questions that must be completed within 2 hours.

To get certified, applicants must first purchase the certification package from IBM's website. After purchasing the package, applicants will receive access to the eLearning course and will be able to take the final exam when they are ready. The cost of the certification package is $99 USD.

Once applicants have completed both parts of the certification process, they will receive their official IBM Watson Virtual Agent Certification certificate via email within 7 business days.

6. Oracle Digital Assistant Certified Professional

Oracle Digital Assistant Certified Professional is a certification program that validates an individual's ability to design, develop, and implement Oracle Digital Assistants. It is designed to demonstrate an individual's expertise in the development of digital assistant applications for customers, partners, and employees.

The certification exam consists of multiple-choice questions covering topics such as developing digital assistant applications using Oracle Cloud Platform technologies, designing conversational user interfaces, integrating with backend systems and services, testing and deploying digital assistants, and managing their lifecycle. The exam typically takes two hours to complete.

To get certified as an Oracle Digital Assistant Certified Professional, you must pass the certification exam. You can register for the exam online or at any Pearson VUE testing center. The cost of the exam varies depending on your location but typically ranges from $150 to $200 USD.

7. Salesforce Einstein Voice Assistant Developer Certification

Salesforce Einstein Voice Assistant Developer Certification is a certification program that enables developers to create voice-enabled experiences for customers, employees, and partners. The certification helps developers to understand the basics of building voice-enabled applications with Salesforce Einstein Voice technology.

The certification consists of two parts: a self-paced online course and an exam. The online course takes approximately four hours to complete and covers topics such as setting up your Salesforce org, creating intents, entities, and slots, using natural language processing (NLP), and deploying your application. After completing the course, you can take the exam which tests your knowledge of the topics covered in the course.

To get certified, you must first register for the program by signing up on Salesforce's website. Once registered, you will be given access to the online course materials and exam. The cost of registration is $150 USD for individuals or $500 USD for teams of three or more people.

Once you have completed both parts of the certification process successfully, you will receive an official certificate from Salesforce acknowledging your achievement. This certificate will be valid for one year before needing to be renewed.

8. Dialogflow Enterprise Edition Certified Professional

Dialogflow Enterprise Edition Certified Professional is a certification program designed to recognize individuals who have demonstrated proficiency in developing and deploying conversational applications using Dialogflow Enterprise Edition. It is an industry-recognized credential that validates the skills and knowledge of professionals working with Dialogflow.

The certification exam consists of multiple-choice questions covering topics such as natural language processing, machine learning, conversational design, integration, and deployment. The exam takes approximately 90 minutes to complete.

To get certified as a Dialogflow Enterprise Edition Certified Professional, you must first register for the exam and pay the associated fee. After registering, you will receive instructions on how to access the online exam platform. Once you have completed the exam, your results will be available within 24 hours.

The cost of the certification exam is $99 USD.

9. Amazon Lex Certified Solutions Architect

Amazon Lex Certified Solutions Architect is a certification program designed to validate the skills and knowledge of professionals in designing, building, testing, and deploying conversational interfaces using Amazon Lex. It is an intermediate-level certification that requires a deep understanding of the Amazon Lex platform and its features.

The exam duration is 90 minutes and consists of multiple-choice questions. To get certified as an Amazon Lex Certified Solutions Architect, you must pass the exam with a minimum score of 70%.

To get certified as an Amazon Lex Certified Solutions Architect, you need to register for the exam on the AWS website. You will receive instructions on how to access the exam after registration. The cost for taking the exam is $150 USD.

10. Google Cloud Platform Natural Language Processing (NLP) Specialist

Google Cloud Platform Natural Language Processing (NLP) Specialist is a certification program designed to help professionals demonstrate their expertise in using Google Cloud Platform for natural language processing tasks. It provides an opportunity to gain recognition from the industry and show employers that you have the skills and knowledge to work with natural language processing on Google Cloud Platform.

The certification program consists of two exams: one for the fundamentals of NLP on GCP, and another for advanced topics. The exams are administered online, and require a passing score of 70% or higher in order to be certified. The exams cover topics such as text analysis, sentiment analysis, entity extraction, machine translation, and more.

It takes approximately 6-8 weeks to complete the certification process depending on how quickly you can study and prepare for the exams. The cost of the certification program is $100 USD per exam.

Do You Really Need a Virtual Assistant Certificate?

The answer to this question depends on the individual and their goals. For those looking to become a virtual assistant, a certificate may be necessary for some employers, while others may not require one. On the other hand, if you are already an experienced virtual assistant who is looking to expand your skillset or take on more challenging projects, then obtaining a certificate can help demonstrate your expertise and commitment to the profession.

In any case, certificates are beneficial because they provide evidence of expertise in a certain area. This can be especially helpful when applying for new jobs or even negotiating higher pay rates. In addition, having a certificate provides credibility and can give you an edge over other applicants who don’t have one.

Overall, whether or not you need a virtual assistant certificate depends on your individual circumstances and career goals. If you want to work as a virtual assistant or advance in the field, then obtaining one could be beneficial in helping you reach your goals.

Related: Virtual Assistant Resume Examples

FAQs About Virtual Assistant Certifications

1. What is a Virtual Assistant Certification?

Answer: A Virtual Assistant certification is a professional certification that validates an individual’s knowledge and skills in providing administrative support services online. The certification covers topics such as customer service, digital marketing, web design, social media management, project management and more.

2. Are there any prerequisites for getting certified as a Virtual Assistant?

Answer: Generally speaking, there are no prerequisites for obtaining a Virtual Assistant certification. However, some certifying organizations may require that applicants have prior experience working as a virtual assistant or have completed certain courses in order to be eligible to take the exam.

3. How long does it take to become certified as a Virtual Assistant?

Answer: The amount of time it takes to obtain a Virtual Assistant certification varies depending on the certifying organization and the type of exam taken. Generally speaking, most exams can be completed in less than one hour but some may require additional study time in order to pass.

4. What are the benefits of being certified as a Virtual Assistant?

Answer: Being certified as a Virtual Assistant can help demonstrate your knowledge and skills in providing administrative support services online which can lead to better job opportunities or higher wages. Additionally, having the certification may make you more attractive to potential employers who are looking for qualified and knowledgeable virtual assistants.

5. Is it possible to become certified without taking an exam?

Answer: In most cases, it is not possible to become certified without taking an exam since this is how certifying organizations verify that applicants have the necessary knowledge and skills required for the role of virtual assistant.

Editorial staff

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Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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