Top 10 Telecom Sales Certifications

Certifications are an important part of a telecom salesperson's job market success. They validate a salesperson's knowledge, skills, and abilities in the field of telecommunications. They demonstrate that the individual is knowledgeable about current technologies and can apply them to their work. Certifications also provide a competitive advantage over those who do not have certifications, as employers may be more likely to hire someone with credentials. Lastly, certifications can open up new opportunities for career advancement, such as promotions or higher salaries due to increased expertise.

This article reviews some of the top certifications for Telecom Sales, and explains how they can contribute to a telecom salesperson's career.

What are Telecom Sales Certifications?

Telecom Sales Certification is a program designed to provide sales professionals in the telecommunications industry with the knowledge and skills needed to succeed. This certification provides an in-depth understanding of how to effectively sell, market, and service telecom products and services. It also covers topics such as customer service, sales strategies, product positioning, and pricing. By completing this certification, sales professionals can gain a better understanding of the telecom industry and develop the skills needed to be successful in their role.

The Telecom Sales Certification can help individuals advance their careers by giving them the knowledge and training they need to become more effective in their roles. With this certification, they will have a greater understanding of the telecom industry, allowing them to make more informed decisions that benefit both themselves and their customers. Additionally, it gives them access to resources such as webinars and tutorials that can help them stay up-to-date on changes within the industry. Lastly, having this certification may also increase job opportunities for individuals looking for work within the telecom sales field.

Pro Tip: When considering telecom sales certification, make sure to research the different certifications available and understand which ones are most relevant to your role. Additionally, consider taking courses that will help you better understand the industry and any regulatory requirements that may be applicable.

Related: What does a Telecom Sales do?

Top 10 Telecom Sales Certifications

Here’s our list of the best certifications available to Telecom Saless today.

1. CTIA Certified Wireless Sales Professional

CTIA Certified Wireless Sales Professional (CWSP) is a certification program designed to help sales professionals in the wireless industry stay up-to-date on the latest trends and technologies. It is administered by the Telecommunications Industry Association (TIA), a non-profit organization that represents the telecommunications industry in the United States.

The CWSP program consists of an online course that covers topics such as wireless technology, customer service, product knowledge, sales techniques, and more. The course takes approximately 8 hours to complete and can be taken at any time. Upon successful completion of the course, students will receive their CWSP certification.

To get certified as a CWSP, you must first register for and complete the online course offered through TIA's website. The cost of the course is $299 USD. After successfully completing the course, you must pass an exam with a score of 70% or higher in order to receive your certification. Once you have passed the exam, you will receive your official CWSP certificate within 4-6 weeks.

The CWSP certification is valid for two years after which time it must be renewed by taking another online course or passing another exam.

2. Avaya Certified Sales Professional

Avaya Certified Sales Professional (ACSP) is a certification program designed to provide sales professionals with the knowledge and skills necessary to sell Avaya products and services. The ACSP certification is offered by Avaya, a global leader in unified communications and collaboration solutions.

The ACSP program consists of two courses: Avaya Sales Professional (ASP) and Avaya Sales Expert (ASE). Both courses are available online or through an authorized training partner. The ASP course covers topics such as product positioning, competitive analysis, customer needs assessment, and solution selling. The ASE course focuses on advanced sales techniques such as negotiation strategies, proposal development, and closing techniques.

It typically takes about three months to complete both courses. However, this timeline can vary depending on individual learning styles and availability of resources.

In order to obtain the ACSP certification, candidates must pass both the ASP and ASE exams with a minimum score of 70%. Candidates can choose to take either exam online or in person at an authorized testing center.

The cost for the ACSP certification varies depending on the method of delivery chosen by the candidate. Online exams typically cost between $200 - $400 USD while in-person exams cost around $500 USD.

3. Cisco Certified Network Associate (CCNA) Voice

Cisco Certified Network Associate (CCNA) Voice is a certification that validates an individual’s ability to install, configure, operate and troubleshoot medium-sized routed and switched networks. It also covers topics such as IP telephony, voice technologies, QoS, and video solutions.

It typically takes three to four months of preparation to obtain the CCNA Voice certification. The best way to prepare for the exam is to take courses or study materials from Cisco Learning Partners or self-study using Cisco Press books.

The cost of the CCNA Voice certification exam varies depending on the country you are taking it in. In the United States, it costs $300 USD per exam.

In order to get certified, you must pass two exams: a core exam and an additional concentration exam. The core exam tests your knowledge of basic networking concepts while the concentration exam tests your knowledge of specific voice technologies. After passing both exams, you will be awarded with your CCNA Voice certification.

4. AT&T Mobility Solutions Certification

AT&T Mobility Solutions Certification is a program designed to help professionals become certified in the installation and maintenance of AT&T’s wireless products and services. This certification is offered through the AT&T Learning Center and is available to anyone interested in learning more about AT&T’s wireless products and services.

The certification covers topics such as network architecture, device setup, troubleshooting, customer service, billing, and more. The program consists of two courses: an online course that can be completed in approximately 8 hours and an on-site training class that typically lasts 3 days. In order to obtain the certification, you must pass both courses with a score of 80% or higher.

In order to enroll in the program, you must first register for an account on the AT&T Learning Center website. Once registered, you will be able to purchase access to the online course for $199 USD. After successfully completing the online course, you will receive a voucher code which can be used to register for the on-site training class at your local AT&T store or authorized reseller. The cost of this class varies depending on location but typically ranges from $500-$1000 USD.

Once both courses have been completed with a passing grade of 80%, you will receive your official AT&T Mobility Solutions Certification badge which can be used to demonstrate your knowledge and expertise in AT&T’s wireless products and services.

5. T-Mobile Advanced Solutions Specialist Certification

T-Mobile Advanced Solutions Specialist Certification is a certification program designed to help T-Mobile employees and partners become proficient in the use of T-Mobile’s advanced solutions. The certification is aimed at providing employees and partners with the knowledge and skills needed to design, implement, and support T-Mobile’s advanced solutions.

The program consists of two courses: Advanced Solutions Design & Implementation (ASDI) and Advanced Solutions Support & Maintenance (ASSM). Each course requires approximately 40 hours of study time, which can be completed either online or in a classroom setting. Upon successful completion of both courses, participants will receive their T-Mobile Advanced Solutions Specialist Certification.

To get certified, individuals must first complete an online application form and submit it to T-Mobile for review. Once approved, participants will receive an email containing instructions on how to register for the program. After registering, they will have access to the course materials and be able to begin studying for the exams.

The cost of the certification program varies depending on the type of package chosen. The basic package costs $1,500 while the premium package costs $2,500. Both packages include all course materials as well as access to technical support during the duration of the program.

6. Verizon Wireless Sales Professional Certification

Verizon Wireless Sales Professional Certification is a program designed to help sales professionals become more knowledgeable and successful in selling Verizon Wireless products and services. The program consists of two courses: the Verizon Wireless Sales Professional Course and the Verizon Wireless Advanced Sales Professional Course. Both courses are offered online, with self-paced learning modules that can be completed at your own pace.

The Verizon Wireless Sales Professional Course covers topics such as product knowledge, customer service, sales strategies, and problem solving. This course takes approximately 8-10 hours to complete.

The Verizon Wireless Advanced Sales Professional Course builds on the knowledge gained from the first course by providing more in-depth training on topics such as pricing strategies, customer segmentation, and account management. This course takes approximately 10-12 hours to complete.

In order to get certified as a Verizon Wireless Sales Professional, you must complete both courses and pass the final exam with a score of 80% or higher. You will also need to submit proof of employment with an authorized Verizon Wireless retailer or reseller in order to receive certification.

The cost for the certification program is $99 USD per person, which includes access to both courses and the final exam.

7. Microsoft Dynamics 365 for Customer Engagement Core Solutions Certification

Microsoft Dynamics 365 for Customer Engagement Core Solutions Certification is a certification that validates the skills and knowledge of individuals who are proficient in using Microsoft Dynamics 365 for Customer Engagement. This certification demonstrates an individual’s ability to configure, manage, and customize the platform to meet customer needs.

The exam required to obtain this certification is MB-200: Microsoft Dynamics 365 Customer Engagement Core Solutions. It covers topics such as configuring and deploying Dynamics 365 for Customer Engagement, creating custom entities, working with relationships, managing security roles, implementing business process automation, and more. The exam consists of 40-60 questions and takes approximately two hours to complete.

To get certified in Microsoft Dynamics 365 for Customer Engagement Core Solutions, you must first pass the MB-200 exam. You can register for the exam online through Pearson VUE or Prometric Testing Centers. The cost of the exam is $165 USD. After passing the exam, you will receive your official Microsoft Certified Professional (MCP) certificate within four weeks.

Once you have obtained your certification, it will remain valid until you decide to recertify or upgrade your certification level by taking additional exams or attending training courses.

8. Nokia Networks Sales Expert Certification

Nokia Networks Sales Expert Certification is a certification program offered by Nokia Networks that provides sales professionals with the skills and knowledge needed to successfully sell Nokia Networks products and services. The certification is designed to help sales professionals become more knowledgeable about the company’s products and services, as well as understand how to effectively communicate with customers.

The certification process consists of two parts: an online training course and a comprehensive exam. The online training course covers topics such as product knowledge, customer service, competitive analysis, and sales strategies. It typically takes around 8 hours to complete the training course.

In order to obtain the certification, candidates must pass the comprehensive exam with a score of 80% or higher. The exam consists of multiple-choice questions covering topics from the online training course. The cost of taking the exam varies depending on location but typically ranges between $150-$200 USD.

Once you have passed the exam, you will receive your Nokia Networks Sales Expert Certification which is valid for two years. After two years, you can renew your certification by taking a refresher course or retaking the exam.

9. Ericsson Certified Technology Sales Professional

Ericsson Certified Technology Sales Professional (EC-TSP) is a certification program designed to help sales professionals gain the skills and knowledge necessary to effectively sell Ericsson products and services. The EC-TSP certification is offered by the Ericsson Academy, an online learning platform that provides courses and certifications for Ericsson’s products and services.

To become an EC-TSP certified professional, you must complete a series of courses in Ericsson’s portfolio of products and services. This includes topics such as product knowledge, customer service, sales techniques, technical support, and more. The program takes approximately 16 hours to complete depending on your background and experience.

The cost of the EC-TSP certification varies depending on your country or region. Generally speaking, it costs around $200 USD for individuals in North America or Europe. However, there may be discounts available if you are part of an organization that has a partnership with Ericsson or if you are taking multiple courses at once.

Once you have completed the coursework, you will need to pass a final exam in order to receive your certificate. After passing the exam, you will be awarded the EC-TSP certification which is valid for two years from the date of completion. You can renew your certification every two years by completing additional coursework or passing another exam.

10. Huawei Enterprise Networking Solution Sales Certification

Huawei Enterprise Networking Solution Sales Certification is a certification program designed to help sales professionals become more knowledgeable and successful when selling Huawei's enterprise networking solutions. The certification covers topics such as product features, benefits, and applications. It also provides an in-depth understanding of the market trends, customer needs, and competitive landscape for Huawei's enterprise networking solutions.

The certification program consists of two levels: Foundation Level and Advanced Level. The Foundation Level is designed for those who are new to the field or have limited experience with Huawei's enterprise networking solutions. This level requires that you pass a written exam and attend a one-day training course. The Advanced Level is designed for experienced sales professionals who want to gain a deeper understanding of Huawei's enterprise networking solutions. This level requires that you pass a written exam, attend a two-day training course, and complete an online project assignment.

It typically takes about three months to complete the certification program from start to finish. To get started, you will need to register for the appropriate exams and courses through Huawei’s website or an authorized partner organization.

The cost of the certification program varies depending on which exams and courses you take. Generally speaking, the Foundation Level costs around $1,000 USD while the Advanced Level costs around $2,500 USD.

Do You Really Need a Telecom Sales Certificate?

The short answer to this question is no. A telecom sales certificate is not necessary to become a successful telecom salesperson. However, having one can be beneficial for many reasons.

First, a telecom sales certificate shows potential employers that you have the knowledge and skills necessary to work in the field of telecom sales. It also demonstrates that you have taken the time and effort to learn about the industry and its products and services. This can give employers confidence that you will be able to effectively market and sell their products.

Second, a telecom sales certificate can provide you with a competitive edge when looking for job opportunities or promotions within the industry. Companies may be more likely to hire someone who has completed a program specifically related to their field than someone without any formal training or education in telecom sales.

Finally, having a telecom sales certificate may give you access to better pay and benefits packages than those without such certifications. Companies often reward employees who demonstrate dedication and commitment by showing they are willing to invest in their own career development through specialized training programs such as these.

In conclusion, while it is not essential for success in the field of telecom sales, having a telecom sales certificate can make it easier for you to land better jobs or promotions as well as higher salaries and better benefits packages than those without one.

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FAQs About Telecom Sales Certifications

1. What is a Telecom Sales Certification?

Answer: A Telecom Sales Certification is a credential that demonstrates an individual’s knowledge and understanding of the telecommunications industry, its technology, products, services, and sales processes.

2. How do I become certified in Telecom Sales?

Answer: To become certified in Telecom Sales, you will need to complete an accredited program or course that covers topics such as product knowledge, customer service, negotiation tactics, sales strategies and more.

3. How long does it take to get a Telecom Sales Certification?

Answer: The amount of time required to obtain a Telecom Sales Certification can vary depending on the program or course you select. Generally speaking, it may take anywhere from one month to two years to become certified in this field.

4. What are the benefits of having a Telecom Sales Certification?

Answer: Having a Telecom Sales Certification can provide you with many benefits including increased job opportunities and higher salaries due to your expertise in the field. It can also provide you with greater credibility among employers and customers when discussing telecom-related topics as well as help you stay up-to-date on industry trends and best practices.

5. Is there an exam associated with obtaining a Telecom Sales Certification?

Answer: Yes, most certification programs require participants to take an exam in order to demonstrate their knowledge and understanding of the subject matter covered during the course or program.