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Top 11 Store Assistant Manager Certifications

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Updated 18 min read

Certifications are important for a store assistant manager in the job market because they demonstrate that an individual has the skills and knowledge necessary to perform the duties of a store assistant manager. Certifications show employers that an individual is committed to their profession and have taken the initiative to gain additional knowledge and skills. They also help employers identify qualified candidates quickly, as certifications provide evidence of experience and competence in a particular field. Additionally, certifications can help individuals stand out from other applicants by showcasing specialized knowledge or expertise in certain areas. Finally, certifications can give employees leverage when negotiating salary or seeking promotions, as they demonstrate advanced abilities that employers value.

The purpose of this article is to provide an overview of the most beneficial certifications for Store Assistant Managers and explain how they can help advance their career.

What are Store Assistant Manager Certifications?

Store assistant manager certification is a type of professional credential that demonstrates an individual's knowledge, skills, and abilities in managing day-to-day operations in a retail store. This certification is typically offered by private organizations or associations and can help aspiring managers stand out amongst the competition when applying for jobs.

The certification process typically includes completing courses related to retail management, such as customer service, inventory control, financial management, store security, and personnel management. Upon completing the coursework and passing an exam, individuals are awarded a certificate that serves as proof of their qualifications.

Having store assistant manager certification can provide many benefits for those seeking managerial positions in retail stores. It demonstrates to potential employers that the individual has the necessary knowledge and skills to effectively manage a retail store. It also shows dedication and commitment to professional development which can be attractive qualities for employers looking for new hires. Finally, it gives individuals the opportunity to network with other professionals in the industry which can help them advance their career opportunities in the future.

Pro tip: When considering store assistant manager certification, look for a program that provides hands-on training and experience. Many programs offer online courses and certifications, but the best ones will also provide in-person instruction and mentorship to ensure that you are able to apply your knowledge in the real world.

Related: What does a Store Assistant Manager do?

Top 11 Store Assistant Manager Certifications

Here’s our list of the best certifications available to Store Assistant Managers today.

1. Certified Retail Store Manager (CRSM)

Certified Retail Store Manager (CRSM) is a professional certification program offered by the National Retail Federation (NRF). It is designed to recognize and reward retail store managers who demonstrate excellence in their field. The CRSM certification is a mark of distinction that demonstrates an individual’s commitment to their profession and dedication to providing exceptional customer service.

The CRSM certification program consists of three levels: Bronze, Silver, and Gold. Each level requires the completion of a comprehensive coursework and examination process. To earn the Bronze level, individuals must have at least two years of experience as a retail store manager or equivalent position, complete the NRF online training course, pass an exam with a minimum score of 80%, and pay the applicable fee. To earn the Silver level, individuals must have at least five years of experience as a retail store manager or equivalent position, complete the NRF online training course, pass an exam with a minimum score of 90%, and pay the applicable fee. To earn the Gold level, individuals must have at least ten years of experience as a retail store manager or equivalent position, complete the NRF online training course, pass an exam with a minimum score of 95%, and pay the applicable fee.

The cost for each level varies depending on whether you are an NRF member or non-member. For members, it costs $295 for Bronze Level Certification; $395 for Silver Level Certification; and $495 for Gold Level Certification. For non-members it costs $395 for Bronze Level Certification; $495 for Silver Level Certification; and $595 for Gold Level Certification.

It typically takes 4-6 weeks to receive your certification after you submit your application materials and payment.

2. Certified Professional Retail Store Manager (CPRSM)

Certified Professional Retail Store Manager (CPRSM) is a professional certification program designed to recognize retail store managers who have achieved a high level of proficiency in the management of their stores. The program is offered by the National Retail Federation (NRF).

The program requires participants to demonstrate expertise in areas such as customer service, inventory management, personnel management, financial analysis and operations. Participants must also pass an exam that covers topics such as retail industry trends, marketing strategies, and business law.

It typically takes about six months to complete the program and become certified. To get started, applicants must first submit an application form and pay a fee of $295. After submitting their application, applicants will receive access to the online course materials which include videos, case studies and practice exams.

Once they have completed all of the coursework and passed the final exam with a score of 80% or higher, applicants will be awarded their CPRSM certification. This certification is valid for three years after which it must be renewed through continuing education activities or retaking the exam.

3. Certified Retail Management Professional (CRMP)

Certified Retail Management Professional (CRMP) is a professional certification program designed to recognize retail professionals who have demonstrated a mastery of the skills and knowledge required for successful retail management. The CRMP program is offered by the National Retail Federation (NRF), the world’s largest retail trade association.

The CRMP program consists of four courses that cover topics such as merchandising, operations, customer service, human resources, finance, and technology. Each course is designed to help participants develop their understanding and application of retail management concepts and strategies. Upon completion of all four courses, participants are eligible to take the final exam to become a Certified Retail Management Professional.

It typically takes between six months and one year to complete the CRMP program. Participants can choose to take each course online or in-person at an accredited NRF training center.

The cost of the CRMP program varies depending on which option you choose. The online version costs $1,495 USD while the in-person version costs $2,495 USD. Both versions include access to all four courses as well as study materials and practice tests for the final exam.

4. Certified Store Operations Professional (CSOP)

Certified Store Operations Professional (CSOP) is a professional certification program offered by the National Retail Federation (NRF). It is designed to help retail professionals understand and apply best practices in store operations. The certification program consists of five courses that cover topics such as customer service, inventory management, merchandising, loss prevention, and financial management.

The CSOP program takes approximately six months to complete. To get certified, applicants must first complete the NRF’s online application form and submit it along with a $200 fee. After submitting the application, applicants will receive an email with instructions on how to access their course materials. Once all five courses have been completed and passed with a minimum score of 80%, applicants can take the final exam which must be passed with a minimum score of 70%.

The cost for the CSOP certification program is $200 plus any applicable taxes.

5. Certified Retail Associate (CRA)

Certified Retail Associate (CRA) is an industry-recognized certification that demonstrates a professional’s knowledge and skills in the retail industry. It is designed to help retailers identify qualified candidates for positions within their organization. The CRA certification program is offered by the National Retail Federation (NRF), the world's largest retail trade association.

The CRA exam consists of 100 multiple-choice questions and takes approximately two hours to complete. The exam covers topics such as customer service, merchandising, store operations, and sales techniques. To become certified, applicants must pass the exam with a score of 70% or higher.

To get certified, you must register for the exam through the NRF website and pay a fee of $150 USD. Once registered, you will be given access to study materials and practice tests to help prepare for the exam. After passing the exam, you will receive your CRA certificate via email within 5-7 business days.

The cost of becoming Certified Retail Associate is $150 USD.

6. National Retail Federation Certification (NRFC)

The National Retail Federation Certification (NRFC) is a certification program offered by the National Retail Federation (NRF). It is designed to recognize and validate the knowledge and expertise of retail professionals. The certification program covers topics such as retail operations, customer service, merchandising, marketing, human resources, and financial management.

The NRFC requires applicants to complete an online application form and submit it to the NRF. Once approved, applicants must pass a series of exams in order to receive their certification. The exams are divided into four areas: Retail Management, Customer Service & Sales, Merchandising & Marketing, and Human Resources & Financial Management.

It typically takes about six months for an applicant to complete all of the requirements for the NRFC certification.

In order to get certified by the NRF, applicants must first register with the organization and pay a fee of $500 USD. This fee covers all of the materials needed for taking the exams as well as any additional fees associated with applying for the certification.

Once an applicant has passed all of the required exams and submitted their application form with payment information, they will be notified if they have been accepted into the program or not within two weeks. If accepted into the program, they will receive their certificate in approximately eight weeks after passing their final exam.

7. Certified Sales Associate (CSA)

Certified Sales Associate (CSA) is a professional certification offered by the National Association of Sales Professionals (NASP). This certification is designed to recognize sales professionals who demonstrate a high level of knowledge and skill in sales. It is intended to provide employers with assurance that those certified have the necessary skills to effectively represent their company and its products or services.

The CSA certification requires applicants to pass an exam, which covers topics such as customer service, communication, product knowledge, and sales techniques. The exam consists of multiple-choice questions and takes approximately two hours to complete. Additionally, applicants must have at least one year of sales experience in order to qualify for the exam.

The cost of the CSA certification varies depending on the organization offering it; however, typically fees range from $150-$300 USD. After passing the exam, applicants receive their CSA certificate within 4-6 weeks.

8. Certified Customer Service Representative (CCSR)

Certified Customer Service Representative (CCSR) is a professional certification program designed to recognize customer service professionals who demonstrate excellence in the field. The CCSR certification is offered by the National Institute for Customer Service (NICS), and it is designed to help customer service representatives become more knowledgeable, skilled, and effective in their roles.

To receive the CCSR certification, applicants must complete a comprehensive online training program and pass an exam. The training program consists of 12 modules covering topics such as customer service fundamentals, communication skills, problem-solving techniques, conflict resolution strategies, and customer service best practices. It typically takes about 8-10 weeks to complete the training program and pass the exam.

The cost of the CCSR certification varies depending on the provider. Generally speaking, it costs around $500-$1000 USD to register for the training program and take the exam.

9. National Association of Store Managers Certification (NASMC)

The National Association of Store Managers Certification (NASMC) is a professional certification program for store managers. It is designed to recognize and reward those who demonstrate the highest level of proficiency in retail store management. The certification is offered through the National Retail Federation (NRF).

To get the NASMC, you must first complete an application form and submit it to NRF. Once your application is approved, you will be assigned a mentor who will guide you through the process. You will then be required to take an online exam that tests your knowledge of retail store management principles, practices, and strategies. The exam typically takes 2-3 hours to complete.

Once you have passed the exam, you will receive your certification from NRF. This certification is valid for three years and can be renewed by taking additional courses or attending seminars related to store management.

The cost of obtaining the NASMC varies depending on which courses or seminars you choose to attend in order to renew your certification. Generally speaking, however, it costs around $200-$300 for the initial application fee plus any additional fees associated with taking courses or attending seminars.

10. International Council of Shopping Centers Certification (ICSC-C)

The International Council of Shopping Centers Certification (ICSC-C) is a professional certification program that recognizes individuals who have achieved a level of expertise in the field of shopping center management. It is designed to provide recognition to those who demonstrate a high level of knowledge and experience in the industry.

The ICSC-C certification process consists of two parts: an online course and an exam. The online course covers topics such as leasing, marketing, finance, legal issues, construction, operations, and more. The exam is designed to test the individual’s knowledge and understanding of these topics.

In order to receive the ICSC-C certification, individuals must complete both the online course and the exam with a passing score. The online course typically takes about 8 hours to complete and can be done at any time from anywhere with an internet connection. The exam is administered by Prometric testing centers around the world and takes approximately 3 hours to complete.

The cost for obtaining the ICSC-C certification varies depending on where you take the exam but typically ranges from $300-$500 USD. Additionally, there may be additional costs associated with taking the online course depending on which provider you choose.

11. Professional in Human Resources Certification (PHR).

Professional in Human Resources Certification (PHR) is a professional certification offered by the HR Certification Institute (HRCI). It is designed to demonstrate an individual’s knowledge and understanding of human resources principles, practices, and strategies. The certification is intended to provide a comprehensive overview of the HR profession and help professionals gain recognition for their expertise in the field.

It typically takes between six months and one year to prepare for the PHR exam. Individuals should plan to devote significant time to studying for the exam, as it covers a wide range of topics related to human resources management. Those who wish to take the exam must first meet certain eligibility requirements, such as having at least one year of professional experience in HR or related fields, or completing an approved course of study in HR.

The cost of taking the PHR exam varies depending on where it is taken. The HRCI charges $395 for US-based candidates and $450 for international candidates. In addition, there may be additional costs associated with taking preparatory courses or purchasing study materials.

Once individuals have passed the PHR exam they will receive their official certification from HRCI. This certification can be used as proof of expertise when applying for jobs or promotions within the HR field. It can also be used as evidence that an individual has met certain standards set by HRCI and is knowledgeable about human resources principles, practices, and strategies.

Do You Really Need a Store Assistant Manager Certificate?

Yes, a store assistant manager certificate is important for anyone who wishes to pursue a career in retail management. A certificate can provide proof of the skills and knowledge needed to manage a store effectively. It can also demonstrate to employers that you are committed to the profession and have taken steps to improve your skills.

The certificate typically requires completion of courses in business operations, customer service, human resources, accounting, marketing and merchandising. This ensures that you have the necessary skills to lead a team and manage day-to-day operations in a retail setting. Additionally, the certificate may cover topics such as conflict resolution, problem solving and communication strategies. These classes provide the tools necessary for successful leadership within an organization.

Finally, having a store assistant manager certificate provides valuable networking opportunities with other professionals in the field. By attending conferences or seminars related to retail management, you can make connections with other managers in your area or industry who may be able to provide insight into job openings or even offer advice on advancing your career.

Overall, having a store assistant manager certificate is essential if you wish to pursue a career in retail management. The courses included in this certification will equip you with all of the necessary skills and knowledge required for success as an assistant manager and give you an edge over other candidates when applying for jobs in the field.

Related: Store Assistant Manager Resume Examples

FAQs About Store Assistant Manager Certifications

1. What is a Store Assistant Manager Certification?

Answer: A Store Assistant Manager Certification is a certification program designed to equip store assistant managers with the knowledge and skills needed to effectively manage their store. The certification covers topics such as customer service, inventory management, employee relations, and more.

2. How do I become certified as a Store Assistant Manager?

Answer: To become certified as a Store Assistant Manager, you must complete an accredited training program and pass the certification exam. Most programs require at least two years of experience in retail management or equivalent education.

3. Are there any prerequisites for certification?

Answer: Yes, most programs have prerequisites such as prior experience in retail management or equivalent education. Additionally, some programs may require candidates to demonstrate proficiency in computer applications related to the job duties of a store assistant manager.

4. How long is my certification valid for?

Answer: Generally speaking, certifications are valid for three years from the date they were issued. After this period has elapsed, you must renew your certification by taking an approved continuing education course or retaking the examination if necessary.

5. What are the benefits of having a Store Assistant Manager Certification?

Answer: Having a Store Assistant Manager Certification can provide numerous benefits including increased job security and advancement opportunities within your organization, higher wages due to increased qualifications and expertise, access to additional resources such as professional development courses and webinars, and recognition from customers that you have achieved a higher level of expertise in your field

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Editor

Brenna Goyette

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Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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