Top 10 Service Writer Certifications
This article outlines the top certifications for service writers to help them become more knowledgeable and successful in their field.
Published 18 min read
Certifications are important for service writers in the job market because they demonstrate a level of knowledge and expertise that employers value. Certifications provide proof that an individual has gone through the necessary training and education to be able to perform their job duties effectively. They also show that the service writer is committed to staying up-to-date on current trends and practices in automotive repair, which can be beneficial for both employers and customers alike. Having certifications gives service writers an edge over other applicants who may not have such qualifications, making them more desirable candidates for hire.
The purpose of this article is to provide an overview of some of the top certifications for Service Writers and explain how they can help further a service writer's career.
What are Service Writer Certifications?
Service writer certification is a type of professional training program that teaches automotive service writers the skills and knowledge necessary to effectively communicate with customers, understand complex automotive systems, diagnose problems, and recommend services. This certification helps ensure that service writers are knowledgeable and skilled in providing excellent customer service. It also demonstrates their commitment to providing quality customer service by demonstrating their expertise in the automotive industry. Service writer certification can help improve customer satisfaction by ensuring that service writers have the knowledge and ability to accurately describe services offered and provide detailed estimates for repairs. Additionally, certified service writers may be able to offer more specialized services or upsell customers on additional services due to their advanced understanding of automotive systems. Ultimately, this certification can help create a culture of trust between customers and service providers while helping to ensure that customers receive high-quality automotive services.
Pro Tip: To become a certified service writer, it is important to research and understand the requirements for certification in your state or region. Additionally, look into any additional certifications that may be beneficial to you as a service writer. Many organizations offer additional certifications that can help you stand out as an expert in the field.
Related: What does a Service Writer do?
Top 10 Service Writer Certifications
Here’s our list of the best certifications available to Service Writers today.
1. Automotive Service Excellence (ASE) Certification
Automotive Service Excellence (ASE) Certification is a certification program for automotive technicians, service consultants, and parts specialists. It was created in 1972 to recognize and promote excellence in the auto repair industry. The ASE certification is recognized by employers, manufacturers, and consumers as an indication of competence in the field of automotive repair.
To become certified, technicians must pass one or more ASE tests. There are currently 40 different tests that cover a wide range of automotive topics such as brakes, engines, electrical systems, heating and air conditioning systems, suspension and steering systems, and more. Each test consists of 50 to 70 multiple-choice questions that must be completed within two hours.
It typically takes several months to prepare for the tests since they require extensive knowledge of the subject matter. To get started on the path to becoming certified, you can purchase study materials from ASE or from other providers. You can also take practice exams online to help you prepare for the real thing.
The cost of taking an ASE test varies depending on which test you take and how many tests you take at once. Generally speaking, it costs around $60 per test if you take one at a time or $50 per test if you take multiple tests at once.
Once you have passed all required tests for your chosen certification level (Master Technician or Master Automobile Service Consultant), you will receive your official ASE certification card in the mail within 8-10 weeks after passing your exams. This card will serve as proof that you are certified by ASE and can be used to demonstrate your expertise in automotive repair services when applying for jobs or seeking promotions within your current workplace.
2. National Institute for Automotive Service Excellence (NIASE) Certification
The National Institute for Automotive Service Excellence (ASE) is a non-profit organization that certifies automotive technicians and service professionals. The ASE certification program was created to recognize excellence in the automotive repair industry. It is an independent, third-party organization that tests and certifies automotive technicians based on their knowledge and skills.
To become certified, a technician must pass one or more of the ASE tests. Tests are offered in eight different areas: engine repair, automatic transmission/transaxle, manual drivetrain and axles, suspension and steering, brakes, electrical/electronic systems, heating and air conditioning, engine performance, light vehicle diesel engines, and alternative fuels. Each test consists of 50 to 100 multiple-choice questions; the time limit for each test is two hours.
The cost of taking an ASE test is $50 per test plus a $36 registration fee for each testing session. The total cost will vary depending on how many tests you take at once. Additionally, there may be other fees associated with taking an ASE test such as proctoring fees or travel expenses if you are taking the exam outside of your local area.
In order to maintain certification status, technicians must retake the appropriate tests every five years in order to stay current with the latest technology and practices in the industry. Technicians can also earn additional certificates by passing additional tests beyond those required for initial certification.
Overall, ASE certification is beneficial for both employers and employees alike; it demonstrates a technician’s commitment to professional development and provides employers with assurance that their technicians are properly trained and qualified to work on customers’ vehicles.
3. Automotive Service Technician Certification (ASTC)
Automotive Service Technician Certification (ASTC) is a certification program designed to recognize and validate the knowledge, skills, and abilities of automotive service technicians. ASTC certification is awarded by the National Institute for Automotive Service Excellence (ASE).
In order to become ASE certified, an individual must pass one or more of the ASE tests in their chosen area of specialization. There are currently over 40 different tests available that cover areas such as brakes, electrical systems, engine repair, heating and air conditioning, suspension and steering, manual drivetrain and axles, automatic transmissions/transaxles and engine performance.
It typically takes between 6-12 months to complete all of the required tests for ASE certification. The time frame can vary depending on the individual’s background knowledge in automotive service technology and how much time they are able to dedicate to studying for the tests.
To get ASTC certified an individual must first register with ASE online at www.asecert.org. After registering they will be given access to practice tests which can help them prepare for taking the actual tests. Once they have completed all of their chosen tests they will receive their official ASE certificate in the mail within 4-6 weeks after taking their last test.
The cost of getting ASTC certified depends on how many tests an individual chooses to take but typically ranges from $100-$200 per test plus a $36 registration fee.
4. Automotive Service Manager Certification (ASMC)
Automotive Service Manager Certification (ASMC) is a certification program offered by the National Institute for Automotive Service Excellence (ASE). This certification is designed to recognize and validate the knowledge, skills, and abilities of automotive service managers in the areas of customer service, operations management, and technical expertise.
The ASMC certification requires applicants to pass a written exam that covers topics such as customer relations, business operations, financial management, and automotive technology. The exam consists of 100 multiple-choice questions and takes about two hours to complete. To qualify for the exam, applicants must have at least two years of experience as an automotive service manager or equivalent position.
To get certified, applicants must first register with ASE and pay a fee of $90. After registering with ASE, applicants can take the exam at any authorized testing center. Once they have successfully passed the exam, they will receive their certification within four weeks.
The cost of obtaining ASMC certification varies depending on where you take the test and whether you need additional training materials or resources. Generally speaking though, it typically costs around $100-$150 to become certified as an Automotive Service Manager through ASE.
5. Automotive Parts Specialist Certification (APSC)
The Automotive Parts Specialist Certification (APSC) is a certification program designed to provide automotive parts specialists with the knowledge and skills necessary to work in the automotive industry. The program is offered by the National Institute for Automotive Service Excellence (ASE). It consists of two exams, one covering parts knowledge and the other covering customer service.
To get certified, applicants must pass both exams within three years of each other. The tests are administered at ASE-approved testing centers throughout the United States. Each exam costs $90 and takes approximately 2 hours to complete.
In order to prepare for the APSC exams, applicants should become familiar with the topics covered in each test as well as any applicable local laws or regulations that may affect their job duties. They can also review study materials provided by ASE or purchase additional resources from third-party vendors.
The cost of getting certified varies depending on how much preparation is required and whether or not additional materials are purchased. Generally speaking, it will cost between $200 and $400 to become an APSC-certified automotive parts specialist.
6. Automotive Electrical Technician Certification (AETC)
Automotive Electrical Technician Certification (AETC) is a certification program designed to recognize the skills and knowledge of automotive electrical technicians. It is offered by the National Institute for Automotive Service Excellence (ASE). The AETC certification is designed to assess the competency of automotive electrical technicians in areas such as diagnosis, repair, and maintenance of electrical systems in automobiles.
To become certified, applicants must pass a two-hour written exam that covers topics such as basic electricity, electrical system components, wiring diagrams, troubleshooting techniques, and safety practices. The exam consists of 60 multiple-choice questions and requires a score of 70% or higher to pass.
The AETC certification is valid for five years from the date of issuance. To renew the certification after five years, applicants must retake the exam or complete an approved refresher course.
The cost of taking the AETC exam varies depending on location but typically ranges from $50-$100. In addition to the cost of taking the exam, there may be additional fees associated with registering for it and any required refresher courses.
Overall, obtaining an AETC certification can take anywhere from several weeks to several months depending on how quickly you are able to complete all necessary requirements.
7. Automotive Collision Repair Technician Certification (ACRTC)
The Automotive Collision Repair Technician Certification (ACRTC) is a certification program offered by the National Institute for Automotive Service Excellence (ASE). This certification is designed to recognize and reward those who have achieved a high level of skill in the repair and refinishing of damaged vehicles.
In order to receive this certification, applicants must pass a series of tests that cover all aspects of collision repair, including welding, bodywork, painting, and estimating. The tests are administered at ASE-approved testing centers across the country. The cost for taking the tests varies depending on the number of tests taken and the location. Generally, the cost ranges from $50-$100 per test.
It typically takes about two years to complete all of the required tests in order to receive ACRTC certification. In addition to passing all of the required tests, applicants must also demonstrate their commitment to continuing education by completing at least 12 hours of approved training every three years in order to maintain their certification status.
Overall, obtaining ACRTC certification provides recognition that an individual has achieved a high level of skill in automotive collision repair and can be beneficial for those looking to advance their career or gain employment in this field.
8. Automotive Air Conditioning System Technician Certification (AACSTC)
The Automotive Air Conditioning System Technician Certification (AACSTC) is a certification program designed to recognize individuals who have demonstrated proficiency in the installation, maintenance, and repair of automotive air conditioning systems. This certification is offered by the National Institute for Automotive Service Excellence (ASE).
To obtain the AACSTC certification, applicants must pass a written exam that covers topics such as system diagnosis and troubleshooting, refrigerant handling and recovery, component replacement, system evacuation and charging procedures, and more. The exam consists of 50 multiple-choice questions which must be completed within 90 minutes.
In order to take the exam, applicants must first register with ASE and pay a fee of $41. After registering, they will receive an authorization letter with instructions on how to schedule their exam at one of ASE's approved testing centers.
Once applicants have successfully passed the exam, they will receive their AACSTC certificate in the mail within 4-6 weeks. The certificate is valid for five years from the date it was issued. Renewal requires passing another written exam or completing an approved refresher course.
Overall, obtaining the AACSTC certification typically takes about 2-3 months from start to finish.
9. Automotive Engine Performance Technician Certification (AEPC)
Automotive Engine Performance Technician Certification (AEPC) is a certification program offered by the National Institute for Automotive Service Excellence (ASE). The AEPC certification is designed to recognize automotive technicians who have demonstrated knowledge and experience in engine performance diagnosis, repair, and service.
The AEPC certification requires applicants to pass two tests: the ASE Engine Performance Test (E1) and the ASE Advanced Engine Performance Test (E2). Both tests are multiple-choice exams that cover topics such as engine analysis, diagnosis, and repair of fuel systems, ignition systems, emissions control systems, computerized engine controls, and other related topics. To be eligible to take the tests, applicants must have at least two years of hands-on experience in automotive engine performance diagnosis and repair.
The E1 test takes approximately 2 hours to complete while the E2 test takes about 2.5 hours. The cost for each test is $60 USD. Applicants must pass both tests with a score of at least 75% in order to receive their AEPC certification.
Once certified, an Automotive Engine Performance Technician will be able to diagnose and repair complex engine performance issues with accuracy and confidence. This certification can help open doors to new career opportunities or provide a competitive advantage when seeking employment in the automotive industry.
10. Automobile Maintenance and Light Repair Technician Certification (AMLRTC).
Automobile Maintenance and Light Repair Technician Certification (AMLRTC) is a professional certification program designed to provide technicians with the knowledge and skills necessary to maintain and repair automobiles. The program covers topics such as engine systems, brake systems, electrical systems, suspension systems, transmission systems, and more.
The program typically takes around two years to complete, depending on the institution offering it. To get certified, students must complete a minimum of 240 hours of classroom instruction and 160 hours of hands-on training in an approved automotive repair facility. Upon completion of the program, students must pass the Automotive Service Excellence (ASE) exam in order to receive their certification.
The cost for the AMLRTC program varies depending on the institution offering it. Generally speaking, tuition costs range from $2,000 - $4,000 for the entire program. Additionally, there may be additional fees associated with taking the ASE exam as well as any other materials needed for coursework or hands-on training.
Do You Really Need a Service Writer Certificate?
The short answer to this question is “it depends.” Whether or not you need a service writer certificate depends on what type of job you are seeking and the requirements of the company you are applying with.
If you are looking for an entry-level position at a dealership, auto body shop, or other automotive repair facility, then having a service writer certificate may give you an edge over other candidates. Most employers prefer to hire people who already have some experience in the field and certification can demonstrate that you have the knowledge and skills necessary to do the job effectively. Furthermore, many employers require certification as part of their hiring process, so if your goal is to get hired quickly, it’s best to be prepared with a certificate.
On the other hand, if you are seeking a more advanced position in the automotive industry, such as management or sales, then having a service writer certificate may not be necessary. In these types of positions, employers will likely look for more experience and qualifications than just a basic certification. However, if you want to demonstrate your commitment to professional development and dedication to your craft, then getting certified may help set you apart from other applicants.
Ultimately, whether or not you need a service writer certificate should be based on your individual goals and career aspirations. If having one will give you an edge in getting hired for the job you want or help demonstrate your knowledge and expertise in the field, then it may be worth considering getting certified.
Related: Service Writer Resume Examples
FAQs About Service Writer Certifications
Q1. What is a Service Writer Certification?
A1. A Service Writer Certification is a certification program that provides individuals with the skills and knowledge to perform the duties of a service writer in the automotive repair industry. It includes instruction on customer service, technical writing, communication, problem-solving, maintenance procedures, and other related topics.
Q2. What are the requirements for obtaining a Service Writer Certification?
A2. To obtain a Service Writer Certification, you must complete an approved training program and pass an exam administered by an accredited organization. The training programs vary depending on the organization offering them and typically include both online and in-person courses. In some cases, additional experience or education may be required.
Q3. How long does it take to become certified as a Service Writer?
A3. The length of time needed to become certified as a Service Writer depends on the type of program chosen and any prior experience or education requirements that may be necessary to fulfill certification requirements. Generally speaking, most programs can be completed within six months to one year of study time.
Q4. Is there an exam I need to take after completing my Service Writer Certification program?
A4. Yes, upon completion of your Service Writer Certification program you will need to take an exam in order to receive your certification from an accredited organization such as the National Institute for Automotive Service Excellence (ASE).
Q5. Are there any other certifications I should consider getting after becoming certified as a Service Writer?
A5: Yes, there are several other certifications available for those interested in furthering their career in automotive repair such as ASE Master Technician Certifications or Automotive Technology Certifications from organizations like NATEF (National Automotive Technicians Education Foundation).