Top 11 Sales Supervisor Certifications
Updated 17 min read
Certifications are important for a sales supervisor in the job market because they demonstrate to potential employers that the individual has the knowledge and skills necessary to excel in the role. Certifications provide evidence of mastery of certain topics, show commitment to professional development, and demonstrate a level of expertise that can be used to differentiate one candidate from another. They also provide employers with assurance that their sales supervisor is up-to-date on industry trends and best practices. In short, certifications give sales supervisors an edge over other applicants when it comes to landing a job or promotion.
The article reviews the top certifications for Sales Supervisors and explains how they can help to enhance a sales supervisor's career.
What are Sales Supervisor Certifications?
Sales Supervisor Certification is a program designed to help those with managerial responsibilities in sales better understand the fundamentals of successful sales management. This certification provides supervisors with the knowledge and skills needed to manage their team effectively, maximize results, and increase overall customer satisfaction.
The certification covers topics such as hiring and training, setting objectives, developing strategies, motivating staff, and evaluating performance. It also teaches supervisors how to identify customer needs and develop solutions that meet them. The curriculum also covers how to handle difficult situations like dealing with customer complaints or resolving conflicts between employees.
By earning this certification, supervisors will be able to better support their teams and ensure that they are working together towards common goals. This can lead to improved productivity and higher sales numbers over time. In addition, having this certification indicates a commitment to excellence in sales management which can help attract potential customers and build trust with existing customers. Ultimately, having Sales Supervisor Certification can help organizations achieve greater success in the industry.
Pro Tip: When considering a sales supervisor certification, make sure to research the course or program thoroughly in order to ensure that it provides you with the most up-to-date and relevant information. Additionally, look for programs that offer practical skills and experience, as well as the opportunity to network with other professionals in the field.
Related: What does a Sales Supervisor do?
Top 11 Sales Supervisor Certifications
Here’s our list of the best certifications available to Sales Supervisors today.
1. Certified Sales Supervisor (CSS)
Certified Sales Supervisor (CSS) is a professional certification program designed for sales managers, supervisors and team leaders. The program is offered by the National Association of Sales Professionals (NASP) and provides an in-depth study of sales management principles and techniques.
The CSS program consists of two parts: a self-study course and an online exam. The self-study course covers topics such as sales strategy, customer service, communication skills, sales process improvement, and leadership development. It takes approximately 30 hours to complete the self-study course.
To obtain the CSS certification, applicants must pass an online exam that tests their knowledge of the material covered in the self-study course. The exam is administered by NASP and can be taken at any time during the year.
The cost for obtaining the CSS certification is $299 USD (plus applicable taxes). This fee includes access to the self-study course materials, as well as one attempt at the online exam.
2. Certified Professional in Sales Management (CPSM)
Certified Professional in Sales Management (CPSM) is a professional certification program designed to recognize and validate the knowledge, skills, and experience of sales professionals. The CPSM certification is administered by the Institute for Professional Selling (IPS).
The CPSM certification requires a minimum of three years of professional sales experience, as well as passing an exam that covers topics such as sales process, customer relationship management, sales strategy and tactics, and other related topics. To obtain the certification, applicants must complete an online application form and submit it along with supporting documentation to IPS.
Once approved for the program, applicants can then register for the exam. The exam consists of 150 multiple choice questions that must be completed within three hours. Applicants must score at least 70% on the exam in order to pass.
The cost for the CPSM certification program varies depending on whether you are a member of IPS or not. For non-members, the cost is $595 USD plus applicable taxes; for members, it is $495 USD plus applicable taxes. The cost includes access to study materials and practice exams as well as one attempt at taking the actual exam.
3. Certified Sales Executive (CSE)
Certified Sales Executive (CSE) is a professional certification program offered by the American Association of Professional Sales (AAPS). It is designed to recognize the knowledge and skills of sales professionals who have achieved mastery in their field.
The CSE certification program consists of two parts: a written exam and an online assessment. The written exam covers topics such as sales fundamentals, customer service, negotiation tactics, and selling strategies. The online assessment tests your ability to apply what you’ve learned from the written exam.
The entire process typically takes about three months to complete. To get started, you must first register for the CSE program on the AAPS website. There is a fee associated with registering for the program which varies depending on your membership status with AAPS. After registering, you will receive access to study materials and instructions on how to prepare for the written exam. Once you pass the written exam, you can then take the online assessment.
Once you successfully complete both parts of the CSE program, you will be awarded with a certificate of completion and recognition as a Certified Sales Executive. This certification can help open doors in your career by demonstrating your expertise in sales and customer service.
4. Certified Professional in Sales Leadership (CPSL)
Certified Professional in Sales Leadership (CPSL) is a professional certification program designed to recognize and validate the knowledge, skills, and abilities of sales leaders. It is an industry-recognized credential that demonstrates a commitment to excellence in sales leadership.
The CPSL program consists of four core modules covering topics such as sales strategy, customer relationship management, sales process optimization, and sales team development. Each module is followed by a comprehensive exam that must be successfully completed before the certification can be earned.
The entire CPSL program takes approximately 18 months to complete. The first step is to register for the program through the CPSL website. Once registered, participants have access to online learning materials and resources that will help them prepare for the exams.
The cost of the CPSL program varies depending on whether you choose to take it online or in person. Online courses typically cost between $1,000 and $2,000 while in-person courses range from $2,500 to $3,500.
5. Certified Professional in Business to Business Selling (CPBBS)
Certified Professional in Business to Business Selling (CPBBS) is a certification program developed by the American Association of Inside Sales Professionals (AAISP). It is designed to recognize and validate the skills, knowledge, and experience of professionals who specialize in selling products or services to other businesses. The CPBBS certification is an important credential for those who wish to demonstrate their expertise in this field.
The CPBBS certification requires applicants to have at least two years of professional sales experience, as well as a minimum of 30 hours of training in business-to-business selling. Applicants must also pass a comprehensive exam that covers topics such as customer needs analysis, sales process management, negotiation techniques, and sales strategy development.
The certification process typically takes between four to six months to complete. To get certified, you must first apply online and submit your application materials. Once your application has been approved, you will receive an invitation to take the exam. You will then need to register for the exam and pay the associated fees before taking it.
The cost of becoming a Certified Professional in Business to Business Selling varies depending on where you are located and which organization is offering the certification program. Generally speaking, the cost ranges from $400-$800 USD depending on what type of package you choose.
6. Certified International Sales Manager (CISM)
Certified International Sales Manager (CISM) is a professional certification offered by the Institute of Certified Professional Managers (ICPM). It is designed to recognize sales professionals who demonstrate expertise in international sales and marketing.
The CISM certification requires applicants to have a minimum of five years of experience in international sales, marketing, or related fields. Applicants must also pass an exam that tests their knowledge and skills in international business practices. The exam consists of 150 multiple-choice questions covering topics such as global markets, cultural awareness, and customer service.
To get the CISM certification, applicants must first register with ICPM and pay the registration fee. After registering, applicants can access online study materials for the exam. Once they have studied for the exam, they can schedule a time to take it at an approved testing center.
The cost for the CISM certification varies based on where you live and how you register for the exam. Generally speaking, it costs around $400-$500 USD to register for the exam and receive your certificate once you pass it.
7. Certified Channel Management Professional (CCMP)
Certified Channel Management Professional (CCMP) is a certification program for professionals in the field of channel management. It is designed to recognize individuals who have demonstrated mastery of the essential knowledge, skills, and abilities required to manage successful channel partnerships.
The CCMP program consists of four levels:
1. Certified Channel Manager (CCM): This level requires a minimum of three years of experience in channel management and passing an exam.
2. Certified Senior Channel Manager (CSCM): This level requires five years of experience in channel management and passing an exam.
3. Certified Master Channel Manager (CMCP): This level requires seven years of experience in channel management and passing an exam.
4. Certified Executive Channel Manager (CECM): This level requires ten years of experience in channel management and passing an exam.
The certification process typically takes between 6-9 months to complete, depending on the individual’s experience and knowledge base. In order to get certified, applicants must first register with the CCMP program and pay a registration fee ($250). After registering, applicants must then complete the online application form which includes providing proof of their work history as well as references from current or former employers or colleagues. Once the application has been approved, applicants can take the CCMP exams at any testing center across the United States or Canada. The cost for taking each exam is $200 per test ($400 for both tests). Upon successful completion of all four exams, applicants will receive their official CCMP certificate from the Global Certification Institute (GCI).
8. Certified Customer Relationship Manager (CCRM)
Certified Customer Relationship Manager (CCRM) is a professional certification that demonstrates a person’s knowledge and skills in customer relationship management. CCRM holders are knowledgeable in the principles of customer relationship management, including understanding customer needs and preferences, developing customer loyalty programs, and measuring customer satisfaction. The certification is offered by the Institute of Certified Professional Managers (ICPM).
The CCRM certification requires applicants to have at least three years of experience in managing customer relationships. Applicants must also pass an exam that covers topics such as customer segmentation, building relationships with customers, and measuring customer satisfaction. The exam consists of multiple-choice questions and takes approximately two hours to complete.
To obtain the CCRM certification, applicants must submit an application form along with their resume and proof of experience to ICPM. The application fee for the CCRM certification is $395 USD. Once approved, applicants will receive their CCRM certificate within 4-6 weeks after submitting their application materials.
9. Professional Certificate in Retail Sales Management (PCRSM)
The Professional Certificate in Retail Sales Management (PCRSM) is an online program designed to help retail sales professionals gain the knowledge and skills necessary to become successful in the industry. The program consists of four courses, each covering a different aspect of retail sales management.
The first course focuses on understanding the fundamentals of retail sales, such as customer service, product selection, pricing strategies, and store operations. The second course covers marketing and advertising strategies for retailers, including digital marketing and social media campaigns. The third course covers inventory management and merchandising techniques, while the fourth course focuses on developing effective leadership skills for retail managers.
The entire program takes approximately six months to complete if studied full-time or one year if studied part-time. To get the certificate, students must successfully complete all four courses with a passing grade.
The cost of the PCRSM program varies depending on where you take it; however, most programs range from $1,500 to $3,000 USD.
10. Certified Advanced Negotiations Expert (CANE)
Certified Advanced Negotiations Expert (CANE) is a professional certification program offered by the International Association of Professional Negotiators (IAPN). The program is designed to recognize and reward experienced negotiators who have achieved a high level of proficiency in their field.
The CANE certification requires participants to complete a rigorous training program that covers topics such as negotiation strategies, tactics, and techniques; communication skills; problem-solving; and ethical considerations. Participants must also demonstrate their knowledge through written assignments, role-playing exercises, and an oral examination. The program typically takes six months to complete, although some participants may be able to finish in less time depending on their prior experience.
To become certified as a CANE negotiator, applicants must meet certain eligibility requirements including having at least five years of professional negotiation experience or equivalent education/training. Applicants must also pass the IAPN's written exam and oral examination.
The cost for the CANE certification program varies based on the country in which it is taken but generally ranges from $1,500-$3,000 USD.
11. Professional Certificate in Strategic Selling and Negotiation Skills (PCSSNS).
The Professional Certificate in Strategic Selling and Negotiation Skills (PCSSNS) is a comprehensive program designed to help sales professionals develop their skills in selling, negotiating, and closing deals. The program provides participants with the knowledge and tools they need to become successful salespeople.
The PCSSNS program consists of four modules that cover topics such as understanding customer needs, developing persuasive strategies, creating value propositions, and closing deals. Each module includes lectures, case studies, role-playing exercises, and other interactive activities. Participants will also receive personalized feedback from experienced instructors throughout the program.
The PCSSNS program is offered online or in-person depending on the provider. It typically takes between 8-12 weeks to complete the program depending on the provider’s schedule. To get the certificate, participants must complete all four modules of the program and pass an assessment at the end of each module.
The cost of the PCSSNS program varies depending on the provider but typically ranges from $1,500-$2,500 USD for online programs or $2,000-$3,000 USD for in-person programs.
Do You Really Need a Sales Supervisor Certificate?
Yes, a sales supervisor certificate is an important part of any successful sales career. It provides supervisors with the necessary knowledge and skills to effectively manage their team and increase productivity. The certificate also demonstrates to employers that you have the proper training and qualifications to lead a successful sales team.
For those looking to become a sales supervisor, earning a certificate can provide numerous benefits. First, it gives supervisors an edge when competing for job openings. Many employers prefer candidates who have taken the time to obtain additional qualifications instead of relying solely on experience or education alone. Additionally, having certification can help demonstrate commitment and dedication to your profession.
The sales supervisor certificate also provides supervisors with valuable information about best practices in managing employees, understanding customer needs, developing effective strategies for reaching sales goals, and creating strong relationships with clients. Having this knowledge will enable supervisors to make more informed decisions that can lead to better results for their team and company as a whole.
In conclusion, obtaining a sales supervisor certificate is an important step in advancing a career in sales management. It not only proves your dedication and commitment but also provides the necessary knowledge and skills needed for success in this role. With the right certification under your belt, you'll be well-equipped to take on any challenge that comes your way!
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FAQs About Sales Supervisor Certifications
1. What is a Sales Supervisor Certification?
Answer: A Sales Supervisor Certification is a professional certification designed to provide supervisors with the knowledge and skills needed to manage a sales team effectively. It covers topics such as motivation, customer service, sales strategies, conflict management, and more.
2. What are the benefits of having a Sales Supervisor Certification?
Answer: Benefits of having a Sales Supervisor Certification include increased credibility, improved job prospects, greater confidence in managing sales teams, and better understanding of sales processes and customer service practices.
3. How do I obtain a Sales Supervisor Certification?
Answer: To obtain a Sales Supervisor Certification you must complete an accredited training program or pass an exam offered by organizations such as the International Association of Professional Sales Supervisors (IAPSS).
4. Is there an online version of the Sales Supervisor Certification exam?
Answer: Yes, there is an online version of the IAPSS certification exam available to those who wish to take it remotely. The online version contains all the same questions as the in-person exam but is administered via computer instead.
5. How long does it take to receive my Sales Supervisor Certification after passing the exam?
Answer: After passing the exam you should receive your certification within 4-6 weeks by mail or email depending on how you registered for it.