Log InSign Up
Article

Top 10 Retail Sales Consultant Certifications

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Updated 17 min read

Certifications are important for retail sales consultants in the job market because they demonstrate a level of knowledge and experience in their field. Certification programs provide retail sales consultants with an opportunity to acquire specialized skills and knowledge that will help them stand out from other applicants. By obtaining certifications, retail sales consultants can show potential employers that they have the necessary qualifications to excel in the position. Certifications also give employers confidence that their candidates have been trained properly and understand industry trends and customer service best practices. In addition, certifications can open up new career opportunities, as some employers may require or prefer candidates with certain certifications over those without them.

The purpose of this article is to provide an overview of the top certifications for Retail Sales Consultants and explain how they can help to boost a retail sales consultant's career.

What are Retail Sales Consultant Certifications?

Retail Sales Consultant certification is a professional certification program designed to provide sales representatives and sales managers with the knowledge, skills, and abilities necessary to be successful in the retail industry. The certification focuses on the development of customer service and sales strategies, as well as providing an understanding of how to effectively manage customers, suppliers, and employees. It also covers topics such as marketing, merchandising, product knowledge, financial management, and communication skills.

The certification can help those working in the retail industry by providing them with a comprehensive understanding of how to be successful in their role. Through the certification program, individuals will gain the knowledge needed to better understand their customers’ needs and create effective strategies for meeting those needs. Additionally, they will learn how to develop relationships with suppliers and employees that enable them to provide quality products at competitive prices. Furthermore, they will also gain an understanding of how to use technology effectively in order to increase efficiency and reduce costs associated with managing a retail business. Finally, they will have access to resources such as case studies and best practices that will help them stay current on trends within the industry.

In conclusion, Retail Sales Consultant Certification is a great way for those working in the retail industry to gain the knowledge and skills necessary for success in their role. By completing this certification program individuals can ensure they are up-to-date on industry trends while having access to resources that can help them become more efficient in their job duties.

Pro Tip: Make sure to research the different types of retail sales consultant certification programs available and choose one that is tailored to your specific needs and goals. This will ensure you get the most out of your certification program and maximize the value of your investment.

Related: What does a Retail Sales Consultant do?

Top 10 Retail Sales Consultant Certifications

Here’s our list of the best certifications available to Retail Sales Consultants today.

1. Certified Professional Retail Sales Associate (CPRSA)

Certified Professional Retail Sales Associate (CPRSA) is a professional certification program designed to recognize the knowledge and skills of retail sales associates. It is offered by the National Retail Federation (NRF). The certification is intended to demonstrate that an individual has the necessary knowledge and expertise to provide exceptional customer service in a retail setting.

The CPRSA certification program consists of two parts: an online course and an exam. The online course covers topics such as customer service, product knowledge, sales techniques, and store operations. The exam tests your understanding of these topics and your ability to apply them in a real-world retail environment.

To become certified, you must complete the online course and pass the exam with a score of 70% or higher. The entire process can take anywhere from 4-6 weeks depending on how much time you have available for studying.

The cost for the CPRSA certification program is $299 USD, which includes access to the online course materials and one attempt at the exam. Additional attempts at the exam are available for an additional fee of $99 USD each.

2. Certified Retail Sales Professional (CRSP)

Certified Retail Sales Professional (CRSP) is a professional certification program designed to recognize excellence in retail sales. This certification is offered by the National Retail Federation (NRF), the world’s largest retail trade association. The CRSP program provides retail professionals with the knowledge and skills necessary to excel in their profession.

The CRSP program consists of two parts: a self-study course and a final exam. The self-study course covers topics such as customer service, selling techniques, product knowledge, and store operations. It takes approximately 8 hours to complete the self-study course. Upon successful completion of the self-study course, candidates must pass an online exam that tests their understanding of key concepts covered in the self-study course.

To obtain the CRSP certification, candidates must pay a fee of $125 USD for NRF members or $150 USD for non-members. After passing the exam, applicants will receive their official CRSP designation within 4 weeks.

The CRSP certification is valid for 3 years from the date of issue and can be renewed by completing an additional 8 hours of continuing education credits every 3 years.

3. Certified Retail Sales Manager (CRSM)

Certified Retail Sales Manager (CRSM) is a professional certification program designed to help retail professionals gain the knowledge and skills needed to become successful sales managers. The CRSM program is offered by the National Retail Federation (NRF), the world's largest retail trade association. It is an intensive, comprehensive training program that covers all aspects of retail sales management, from customer service to store operations and merchandising.

The CRSM program consists of four courses: Introduction to Retail Sales Management, Store Operations and Merchandising, Customer Service and Selling Skills, and Leadership and Team Building. Each course takes approximately eight weeks to complete and can be taken online or in a classroom setting.

To earn the CRSM certification, individuals must pass an exam at the end of each course. The exams are administered by the NRF and are based on the content covered in each course. Upon successfully completing all four courses and passing the exams, individuals will receive their CRSM certification.

The cost for taking the CRSM program varies depending on how it is taken (online or in-person). For example, if taken online, it costs $1,795 for all four courses; if taken in-person at a local college or university, it may cost up to $3,000 for all four courses.

4. Certified Retail Merchandiser (CRM)

Certified Retail Merchandiser (CRM) is a professional certification program designed to recognize and validate the skills, knowledge and experience of retail merchandisers. The CRM certification program was developed by the National Retail Federation (NRF), in partnership with the Retail Industry Leaders Association (RILA).

The CRM certification is available to individuals who have at least two years of experience in the retail industry. To become certified, applicants must pass an exam that covers topics such as product assortment planning, display techniques, store layout and design, pricing strategies, promotion tactics and customer service. The exam consists of multiple-choice questions and takes approximately three hours to complete.

In order to take the exam, applicants must first register with NRF or RILA. Registration fees vary depending on membership status but typically range from $150-$250. After registering for the exam, applicants will receive an email with instructions on how to access their online profile and schedule their test date. Once they have successfully passed the exam, they will be issued a certificate of completion which can be used for job applications or promotions within their current organization.

The cost of becoming a Certified Retail Merchandiser varies depending on membership status and registration fees but typically ranges from $150-$250. It usually takes about three hours to complete the exam itself.

5. National Retail Federation Certification (NRF)

The National Retail Federation (NRF) Certification is a program designed to recognize retail professionals who have demonstrated knowledge and expertise in the retail industry. The certification is offered by the NRF, the world’s largest retail trade association.

The NRF Certification Program consists of two levels: Level I and Level II. To obtain Level I certification, applicants must pass an online exam that covers topics such as retail operations, customer service, merchandising, marketing and business management. To obtain Level II certification, applicants must pass a more comprehensive exam that covers advanced topics such as human resources management, financial analysis and e-commerce.

The process of obtaining NRF Certification typically takes about four to six weeks from start to finish. Applicants must first complete an online application form and submit payment for the certification fee (currently $250). After submitting their application, applicants will receive an email with instructions on how to access the online exam. Once they have completed the exam, their results will be reviewed by the NRF Certification Board and they will be notified of their status within two weeks.

Once certified, applicants can use the NRF logo on their resumes or websites to demonstrate their expertise in retailing. They may also be eligible for discounts on products or services offered by participating retailers or vendors.

6. International Council of Shopping Centers Certification (ICSC)

The International Council of Shopping Centers (ICSC) Certification is an internationally recognized certification program that provides professionals in the retail real estate industry with a comprehensive understanding of the industry and its best practices. The ICSC Certification is designed to help individuals develop their skills and knowledge in the areas of leasing, finance, development, marketing, and other related disciplines.

It typically takes between 6-12 months to complete the ICSC Certification program. The program consists of three courses: Leasing & Development; Finance & Investment; and Marketing & Retail Strategy. Each course requires a minimum of 75 hours of study time and includes a final exam.

To get ICSC Certified, you must first register for the certification program through the ICSC website. Once registered, you will have access to all three courses online or via print materials. You will also be assigned an instructor who will provide guidance throughout your studies.

The cost for the ICSC Certification Program varies depending on whether you are taking individual courses or registering for all three at once. Individual courses range from $400-$600 each while registering for all three at once costs $1,100-$1,500 total.

7. Customer Service Representative Certification (CSR)

Customer Service Representative Certification (CSR) is a professional certification that recognizes individuals who have the knowledge and skills necessary to provide exceptional customer service. The certification is designed to help customer service representatives (CSRs) better understand their role in providing excellent customer service, as well as how to effectively communicate with customers and resolve their issues.

It typically takes about four months to complete the CSR certification program. During this time, students will learn about customer service principles, communication techniques, problem-solving strategies, and other important topics related to providing quality customer service. They will also gain hands-on experience through practical exercises and case studies.

To get certified as a Customer Service Representative, you must first meet the eligibility requirements set by the certifying body. These usually include having at least two years of experience in customer service or a related field, passing an assessment exam, and completing an approved training program. Once these requirements are met, you can then apply for certification from the certifying body.

The cost of obtaining your CSR certification varies depending on the certifying body you choose and any additional courses or materials you may need to purchase. Generally speaking, it can range anywhere from $100-$500 USD.

8. Certified Visual Merchandising Professional (CVMP)

Certified Visual Merchandising Professional (CVMP) is a certification program offered by the International Visual Merchandising Association (IVMA). It is designed to recognize professionals who have achieved a level of excellence in visual merchandising. The certification requires that applicants demonstrate their knowledge and experience in the field of visual merchandising through an examination process.

The CVMP program consists of two parts: a written exam and a practical exam. The written exam tests the applicant’s knowledge of visual merchandising principles, strategies, and techniques. The practical exam evaluates the applicant’s ability to apply these principles in real-world scenarios. Both exams must be passed in order to receive the certification.

The length of time it takes to get certified depends on how much time an individual can dedicate to studying for the exams. Generally, it takes between four and six months to complete all requirements for the certification.

To get certified, individuals must first become members of IVMA and submit an application for certification. Once accepted into the program, they will receive access to study materials and practice exams that can help them prepare for the written and practical exams.

The cost of becoming certified varies depending on whether or not you are already an IVMA member. For non-members, there is an application fee as well as fees for each exam taken ($150 per exam). For members, there is only a fee for each exam taken ($100 per exam).

9. National Association of Sales Professionals Certification (NASP)

The National Association of Sales Professionals (NASP) Certification is a professional certification program that recognizes sales professionals who demonstrate the highest level of excellence in their field. The NASP certification is designed to help sales professionals stand out from the competition and demonstrate their commitment to excellence in sales.

The NASP certification process takes approximately three months to complete. To become certified, applicants must first complete an online application and submit it to the NASP for review. Once approved, applicants will be required to take a comprehensive exam that covers topics such as customer service, communication, negotiation, and sales strategies. After passing the exam, applicants must then submit proof of experience in the form of a resume or portfolio. Finally, they must submit letters of recommendation from two senior-level sales professionals attesting to their qualifications and experience.

The cost of becoming certified through the NASP varies depending on the type of certification sought. Generally speaking, certifications range from $500-$1,000 USD depending on which type is sought after. Additionally, some organizations offer discounts for members or those who have participated in certain programs or events prior to applying for certification.

10. National Retail Solutions Professional Certification (NRSP).

National Retail Solutions Professional Certification (NRSP) is a certification program offered by the National Retail Federation (NRF). It is designed to help retail professionals gain the knowledge and skills necessary to succeed in today’s competitive retail environment. The NRSP certification program consists of four courses covering topics such as customer service, merchandising, store operations, and financial management.

The NRSP certification program takes approximately six months to complete. During this time, participants must complete all four courses and pass an exam at the end of each course. The cost of the NRSP certification program varies depending on the provider, but typically ranges from $500-$1,000 USD.

In order to get certified through the NRSP program, individuals must first register for the program online or through their local NRF member organization. Once registered, participants will be given access to course materials and exams that they can use to prepare for and take their exams. Upon successful completion of all four courses and passing all four exams, individuals will receive their official NRSP certification from the National Retail Federation.

Do You Really Need a Retail Sales Consultant Certificate?

The short answer to this question is no, you do not need a retail sales consultant certificate to be successful in the retail industry. However, depending on your goals and aspirations within the sector, such a certification can be beneficial.

For instance, if you are looking to move up the corporate ladder and become a manager or store director, having a certificate can demonstrate a certain level of expertise and knowledge that employers may find attractive. Additionally, it shows that you have taken the time to invest in yourself and your career. It also shows potential employers that you are serious about learning how to best serve customers and increase sales.

In addition, having a certificate can open up more job opportunities as some stores may require their employees to have such qualifications before they hire them. It also helps demonstrate to potential customers that you understand their needs and can provide them with quality service.

Overall, while having a retail sales consultant certification is not essential for success in the industry, it is certainly worth considering if you are looking to advance your career or make yourself more attractive to employers and customers alike.

Related: Retail Sales Consultant Resume Examples

FAQs About Retail Sales Consultant Certifications

1. What is a Retail Sales Consultant Certification?

Answer: A Retail Sales Consultant Certification is a certification that certifies an individual as having the knowledge and skills to provide effective retail sales consulting services. It demonstrates that the individual has been trained in the latest retail sales strategies and techniques, understands customer service principles, and can effectively analyze and interpret market trends.

2. How long does it take to get a Retail Sales Consultant Certification?

Answer: The length of time it takes to obtain a Retail Sales Consultant Certification varies depending on the program chosen. However, most programs offer self-paced courses that can be completed in 4-6 weeks or less.

3. What are the benefits of becoming certified?

Answer: Becoming certified as a Retail Sales Consultant provides many benefits such as increased job opportunities, higher salaries, improved credibility, and greater recognition by employers. Additionally, certification may also lead to additional career advancement opportunities.

4. What type of experience do I need to become certified?

Answer: Most programs require applicants to have at least two years of experience in retail sales or related fields before applying for certification. However, some organizations may allow exceptions for those with no previous experience if they demonstrate strong knowledge in the subject matter and possess other relevant qualifications or skillsets.

5. What types of exams are required for certification?

Answer: The exams required for certification vary from program to program but typically include a comprehensive written exam covering topics such as customer service principles, marketing strategies, business operations, product knowledge, and more. Some programs may also require applicants to complete practical assessments or complete online courses prior to taking the written exam.

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

Similar articles