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Quest Diagnostics Laboratory Manager Resume Examples

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 8 min read

Learn the key elements to crafting a compelling resume for a Laboratory Manager position at Quest Diagnostics. This article guides you through highlighting your expertise in lab operations, management skills, and your ability to ensure quality and efficiency in diagnostics services, tailored to meet Quest Diagnostics' specific standards and values.

Quest Diagnostics Laboratory Manager Resume Created Using Our Resume Builder

Laboratory Manager Resume Example (Text)

Bintou Oberholzer, Laboratory Manager


(150) 074-9458

Rapid City, SD

Professional Summary

A dynamic and detail-oriented Laboratory Manager with one year of hands-on experience in managing daily laboratory operations, including equipment maintenance, quality control, and team supervision. Skilled in developing and implementing standardized procedures to enhance efficiency and accuracy in testing processes. Demonstrated ability to collaborate with cross-functional teams to achieve project objectives and ensure compliance with regulatory standards. Proven track record of improving operational workflows, training staff, and maintaining a safe and productive laboratory environment. Committed to fostering a culture of continuous improvement and staying abreast of the latest technological advancements in laboratory management.

Work Experience

Laboratory Manager at Avera Health, SD

Mar 2024 - Present

  • Spearheaded the implementation of a state-of-the-art Laboratory Information System (LIS) at Avera Health, SD, leading to a 30% increase in lab test throughput and reducing report turnaround time by 25%, significantly enhancing patient care and diagnosis speed.
  • Managed a team of 40 laboratory professionals, achieving a record-high employee retention rate of 95% over two years through the development of a comprehensive training program and fostering a culture of continuous improvement and professional development.
  • Directed the successful accreditation process for the laboratory from The College of American Pathologists (CAP), ensuring compliance with over 400 standards, which resulted in zero deficiencies found during the audit - marking Avera Health's laboratory as a leader in quality and safety standards within the region.

Assistant Laboratory Manager at Sanford Health, SD

Jul 2023 - Feb 2024

  • Spearheaded the implementation of a new Laboratory Information Management System (LIMS) at Sanford Health, SD, resulting in a 30% improvement in sample processing efficiency and reducing report turnaround time by 25%.
  • Managed a team of 15 laboratory technicians and assistants, achieving a record-low employee turnover rate of 5% annually through targeted training programs and enhanced workplace satisfaction initiatives.
  • Led the laboratory's accreditation process, ensuring full compliance with CAP (College of American Pathologists) standards; successfully passed the inspection with zero deficiencies noted, marking an unprecedented achievement for Sanford Health's lab division.
  • Developed and executed a cost-reduction strategy that decreased laboratory operational expenses by 20%, saving the department over $200,000 annually while maintaining high-quality standards and without impacting test turnaround times.


Bachelor of Science in Clinical Laboratory Science at University of South Dakota, SD

Aug 2019 - May 2023

Relevant Coursework: Clinical Chemistry, Hematology, Immunology, Microbiology, Molecular Diagnostics, Clinical Laboratory Management, and Pathophysiology.


  • LIMS (Laboratory Information Management System)
  • GLP (Good Laboratory Practice)
  • ISO 17025
  • SAP
  • Six Sigma
  • PCR (Polymerase Chain Reaction)
  • ELISA (Enzyme-Linked Immunosorbent Assay)


  • For a Laboratory Manager, two specialized and diverse certifications that stand out are:
  • Certified Professional in Healthcare Quality (CPHQ)** - This certification is recognized globally and focuses on healthcare quality management at all levels of experience. It covers topics such

Tips for Writing a Better Quest Diagnostics Laboratory Manager Resume

Crafting a compelling resume for a Laboratory Manager position at Quest Diagnostics requires a strategic approach that highlights your unique blend of scientific expertise, leadership skills, and operational management capabilities. Here are several tips to help you create a resume that stands out:

1. Tailor Your Resume

  • Customize for the Role: Research Quest Diagnostics' values, culture, and the specific requirements of the Laboratory Manager position. Tailor your resume to reflect how your background aligns with these aspects.
  • Use Keywords: Incorporate industry-specific keywords and phrases found in the job description. This approach is crucial for passing Applicant Tracking Systems (ATS) and catching the eye of hiring managers.

2. Highlight Your Leadership and Management Skills

  • Team Leadership: Detail your experience in leading and motivating laboratory teams. Include the size of teams you've managed and any significant achievements.
  • Operational Management: Outline your experience in managing laboratory operations, including implementing process improvements, managing budgets, and ensuring compliance with regulatory standards.
  • Project Management: Mention any projects you've led or been a part of, highlighting your ability to manage timelines, resources, and deliverables.

3. Emphasize Your Technical Expertise

  • Laboratory Techniques and Technologies: List the laboratory techniques you are proficient in and any specialized equipment or software you have experience with.
  • Quality Control and Assurance: Demonstrate your knowledge and experience in maintaining the highest standards of quality, including adherence to CLIA, CAP, and other relevant regulatory requirements.

4. Showcase Your Achievements

  • Quantify Your Successes: Where possible, use numbers to quantify your achievements. For example, mention any improvements in process efficiency, cost reductions you've achieved, or increases in team productivity.
  • Awards and Recognitions: If you've received any awards or recognition, either individually or as part of a team, include these as they highlight your competence and dedication.

5. Education and Certifications

  • Relevant Degrees: List your degrees, starting with the highest level of education. For a Laboratory Manager role, degrees in biology, chemistry, medical technology, or a related field are pertinent.
  • Certifications: Include any relevant certifications such as a Medical Laboratory Scientist (MLS) certification from the American Society for Clinical Pathology (ASCP) or any management certifications that demonstrate your commitment to professional development.

6. Professional Development

  • Continuous Learning: Mention any recent courses, workshops, or seminars you've attended that are relevant to the role. This shows your initiative to stay updated with industry trends and technologies.
  • Memberships: If you're a member of professional organizations like the American Association of Bioanalysts (AAB) or ASCP, include these to showcase your engagement with the professional community.

7. Formatting and Clarity

  • Clear and Concise: Ensure your resume is easy to read and free of clutter. Use bullet points to break up text and highlight key information.
  • Professional Format: Stick to a professional format with a clean layout. Use a font size and style that are easy on the eyes, and ensure your contact information is up to date and professional.

8. Proofread

  • Error-Free Document: Thoroughly proofread your resume to avoid any spelling or grammatical errors. Consider asking a colleague or mentor to review it as well.

Your resume is a critical tool in your job search journey. By following these tips, you'll be well on your way to crafting a resume that not only showcases your qualifications but also demonstrates your fit for the Laboratory Manager position at Quest Diagnostics.

Related: Laboratory Manager Resume Examples

Key Skills Hiring Managers Look for on Quest Diagnostics Laboratory Manager Resumes

Incorporating keywords from the job description when applying for a Laboratory Manager position at Quest Diagnostics is crucial due to the company's reliance on Applicant Tracking Systems (ATS). These systems are designed to scan resumes and applications for specific keywords related to the job posting, such as "laboratory management," "quality control," "compliance," or "team leadership." By mirroring the language and specific skills outlined in the job description, candidates significantly increase their chances of passing through the ATS filters, ensuring that their application lands in front of a human recruiter. Quest Diagnostics, being a leading provider of diagnostic information services, likely employs sophisticated ATS technology to manage the high volume of applicants efficiently. Therefore, tailoring your application with the job-specific keywords not only demonstrates your attention to detail and alignment with the role's requirements but also strategically navigates the initial digital screening process, advancing your candidacy for further consideration.

Below is a compilation of essential skills and key terms frequently encountered in applications for laboratory manager positions at Quest Diagnostics.

Key Skills and Proficiencies
Laboratory SafetyQuality Control and Assurance
Project ManagementBudget Management
Team LeadershipAnalytical Skills
Problem-SolvingTime Management
Communication SkillsTechnical Writing
Equipment MaintenanceRegulatory Compliance
Data AnalysisProcess Improvement
Inventory ManagementStaff Training and Development
Research and DevelopmentSOP Development
Risk ManagementLaboratory Information Systems (LIS)
Conflict ResolutionCritical Thinking

Related: Laboratory Manager Skills: Definition and Examples

Common Action Verbs for Quest Diagnostics Laboratory Manager Resumes

Crafting a standout resume for a Quest Diagnostics Laboratory Manager position demands more than just listing job responsibilities; it requires articulating your accomplishments in a way that captures your unique contributions and sets you apart from the competition. A significant challenge in this process is the selection of action verbs. These verbs are crucial as they convey your professional achievements and skills dynamically and persuasively. However, finding a variety of verbs that accurately describe your experiences without repetition can be daunting. The importance of using varied verbs cannot be overstated; they serve to engage the reader, create a vivid picture of your capabilities and achievements, and demonstrate your proficiency in a diverse range of tasks. For a role as critical as a Laboratory Manager at Quest Diagnostics, where precision, leadership, and innovation are key, the right action verbs can effectively highlight your qualifications and readiness for the challenges of the position.

To provide you with a competitive advantage, we have curated a collection of impactful action verbs designed to enhance your resume and secure your upcoming interview:

Action Verbs

Related: What does a Laboratory Manager do?

Editorial staff

Photo of Brenna Goyette, Editor


Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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