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Lyft Claims Adjuster Resume Examples

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 10 min read

Discover the essential steps to crafting an attention-grabbing resume for a Claims Adjuster position at Lyft. This comprehensive guide will walk you through the process of effectively showcasing your skills, experience, and qualifications to match the specific requirements of a Claims Adjuster role at Lyft. Learn how to highlight your expertise in claims investigation, negotiation, and resolution while demonstrating a strong understanding of insurance policies and regulations. Additionally, uncover the key soft skills that Lyft values in potential candidates and find out how to make your resume stand out from the competition by emphasizing your commitment to customer service excellence and collaboration within a fast-paced technology-driven environment.

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Lyft Claims Adjuster Resume Example

Kaeli Putze, Claims Adjuster


(143) 620-4603

1234 Oak Street, Portland, OR 97201

Professional Summary

Diligent Claims Adjuster with 1 year of experience in efficiently investigating and evaluating insurance claims. Adept at interpreting policy coverage, determining liability, and negotiating settlements. Demonstrates strong analytical, communication, and customer service skills. Committed to maintaining accuracy and integrity in claim handling, ensuring timely resolution and client satisfaction.

Work Experience

Senior Claims Adjuster at Sedgwick Claims Management Services, OR

Jan 2023 - Present

  • Successfully managed a caseload of over 300 complex claims, resulting in timely and accurate resolutions for clients and maintaining a 95% customer satisfaction rating.
  • Reduced claim resolution time by 20% through implementing more efficient investigation techniques and streamlining communication processes with claimants, medical providers, and legal counsel.
  • Identified and pursued subrogation opportunities, recovering over $500,000 in claim costs for the company and clients within a one-year period.
  • Led a team of junior claims adjusters, providing mentorship and guidance that increased their overall productivity by 15% and reduced claim handling errors by 10%.

Claims Adjuster at Crawford & Company, OR

Aug 2022 - Dec 2022

  • Successfully managed a caseload of over 200 claims per year, resulting in the timely resolution of cases and a 95% customer satisfaction rating.
  • Recovered $1.2 million in subrogation claims, contributing to the company's overall financial performance and strengthening relationships with key clients.
  • Implemented new strategies for fraud detection, leading to a 25% reduction in fraudulent claims and saving the company over $500,000 in potential losses.
  • Trained and mentored 10 new claims adjusters, improving the team's overall efficiency and reducing average claim processing time by 15%.


Bachelor of Business Administration in Insurance and Risk Management at Oregon State University, Corvallis, OR

Sep 2017 - May 2022

Relevant Coursework: Insurance Principles, Risk Management, Financial Management, Business Analytics, Actuarial Science, Property and Liability Insurance, Employee Benefits, Commercial Insurance, Legal Aspects of Insurance, and Life and Health Insurance.


  • Negotiation
  • Investigation
  • Estimation
  • Documentation
  • Xactimate proficiency
  • Time management
  • Communication


  • Senior Claims Law Associate (SCLA)
  • Chartered Property Casualty Underwriter (CPCU)

Tips for Writing a Better Lyft Claims Adjuster Resume

1. Use a clear and concise format: Your resume should be easy to read and well-organized. Use clear headings, bullet points, and short paragraphs to highlight your experience, skills, and achievements.

2. Tailor your resume for the specific job: Research the company and position you are applying for, and tailor your resume accordingly. Highlight relevant skills, experiences, and accomplishments that demonstrate you are a good fit for the role.

3. Start with a strong summary statement: A strong summary statement at the beginning of your resume can grab the attention of hiring managers. This statement should briefly describe your professional background, key qualifications, and what sets you apart as a candidate.

4. Emphasize relevant experience: Focus on detailing your experience as a claims adjuster or in related positions within the insurance industry. Be sure to include specific examples of claims you have handled, including types of cases (e.g., property damage or personal injury), monetary values involved, and any successful settlements or resolutions you achieved.

5. Highlight your technical skills: As a Lyft Claims Adjuster, having strong technical skills is important for managing claims efficiently using various software programs and tools. Mention any specialized software or applications you are proficient in (e.g., claims management systems) as well as general computer skills like Microsoft Office Suite.

6. Showcase problem-solving abilities: Claims adjusters need to be able to analyze complex information and make decisions quickly under pressure. Provide examples of situations where you successfully resolved challenging claims or helped negotiate favorable outcomes for clients.

7. Include relevant certifications/licenses: If you hold any professional certifications or licenses related to claims adjusting (e.g., state adjuster license), be sure to list them on your resume.

8. Quantify accomplishments when possible: Whenever possible, use numbers to demonstrate how your work has positively impacted previous employers (e.g., "Reduced average claim processing time by 15%" or "Negotiated settlements totaling over $1 million").

9. Proofread and edit for errors: Ensure your resume is free of spelling, grammar, and formatting errors. A polished resume demonstrates professionalism and attention to detail.

10. Keep it concise: Aim for a one-page resume that clearly and effectively communicates your qualifications for the role. If you have extensive experience or additional relevant information, a two-page resume may be appropriate but avoid going beyond that length.

Related: Claims Adjuster Resume Examples

Key Skills Hiring Managers Look for on Lyft Claims Adjuster Resumes

When applying for a Claims Adjuster opportunity at Lyft, it is crucial to incorporate keywords from the job description in your application. This is because Lyft, like many other companies, uses Applicant Tracking Systems (ATS) to screen and sort through the numerous applications they receive. ATS are designed to identify and prioritize resumes that contain specific keywords related to the position, ensuring that only the most relevant candidates move forward in the hiring process. By carefully reviewing the job description and including those keywords in your resume and cover letter, you can increase your chances of getting past the ATS screening and securing an interview with Lyft.

When applying for claims adjuster positions at Lyft, you may encounter common skills and key terms such as investigating claims, negotiating settlements, interpreting insurance policies, evaluating damages, and communicating with claimants.

Key Skills and Proficiencies
Analytical skillsAttention to detail
Negotiation skillsCommunication skills
Time managementOrganization skills
Problem-solving abilitiesDecision-making skills
Interpersonal skillsEmpathy and understanding
Conflict resolutionInsurance policy knowledge
Legal knowledge and complianceRisk assessment and evaluation
Fraud detection and preventionInvestigation techniques
Documentation and reportingMultitasking abilities
Customer service orientationAdaptability and flexibility
Technical proficiency (e.g., claims software)Teamwork and collaboration

Related: Claims Adjuster Skills: Definition and Examples

Common Action Verbs for Lyft Claims Adjuster Resumes

Crafting a compelling Lyft Claims Adjuster Resume can be quite challenging, especially when it comes to finding different action verbs to accurately describe the skills and experiences needed for the role. It is crucial to use varied verbs in order to showcase a wide range of abilities and demonstrate adaptability, problem-solving skills, and attention to detail. Using repetitive or generic verbs may cause the resume to appear bland and unimpressive, which could potentially hinder one's chances of landing an interview. Therefore, it is essential to carefully select diverse action verbs that effectively highlight the candidate's expertise and achievements as a Lyft Claims Adjuster in order to create a powerful and persuasive resume.

To provide you with a competitive advantage, we have assembled a collection of impactful action verbs to enhance your resume and secure your next interview:

Action Verbs

Related: What does a Claims Adjuster do?

Editorial staff

Photo of Brenna Goyette, Editor


Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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