CVS Loss Prevention Agent Resume Examples

This article aims to provide guidance on how to construct a comprehensive resume for an application to become a Loss Prevention Agent at CVS. It will cover what qualifications and experience employers are looking for, how to highlight relevant skills and expertise, and the best strategies for presenting your resume in an effective way that stands out from the competition.

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CVS Loss Prevention Agent Resume Example

Geraldene Salant, Loss Prevention Agent

geraldene.salant@gmail.com

(236) 279-8528

Tampa, FL

Professional Summary

I am a Loss Prevention Agent with over 1 years of experience in providing security services and asset protection in a retail environment. I have a strong background in surveillance, apprehended shoplifters, and conducted investigations. I have excellent communication and problem-solving skills, and the ability to work independently or collaboratively. I am also highly organized and have a working knowledge of security systems and procedures. I am committed to providing a safe and secure environment for customers and staff.

Work Experience

Loss Prevention Agent at ADT Security Services, FL

Feb 2023 - Present

• Reduced external theft by 50% in first year of employment at ADT Security Services, FL: Through diligent monitoring of surveillance videos, I identified and reported suspicious activity, leading to the arrest of two major shoplifters. Additionally, I implemented a new security protocol that included additional personnel monitoring the store exits.
• Developed and implemented a customer training program: I developed an instructional program to educate customers on the importance of security and safety. This program helped customers understand the importance of proper security protocols and how to best protect their assets.
• Saved the company $50,000 in losses: I successfully identified and prevented a fraudulent transaction from occurring. By closely monitoring the store's transactions, I was able to detect a discrepancy in the customer's bank account information and alert the store manager before any money was lost.

Loss Prevention Associate at SECURITAS Security Services, FL

Aug 2022 - Jan 2023

• Reduced shoplifting incidents by 25% within 6 months: As a Loss Prevention Associate for Securitas Security Services in FL, I implemented a proactive approach to loss prevention which included increased surveillance of the store and improved communication with staff. This resulted in a 25% reduction in shoplifting incidents within 6 months.
• Developed training program for new hires: I designed an in-depth training program for new hires that covered all aspects of loss prevention including security protocols, surveillance techniques, and customer service. This program enabled new hires to quickly become proficient in their roles and contribute to the team’s overall success.
• Enhanced customer service standards: I developed customer service standards that emphasized friendly interactions with customers and ensured that they felt safe while shopping in our store. These standards were embraced by our team, resulting in improved customer satisfaction ratings and an overall better shopping experience.

Education

Associate's Degree in Loss Prevention and Security Management at Florida State College at Jacksonville, FL

Aug 2017 - May 2022

Relevant Coursework: Criminal Justice, Loss Prevention, Security Management, Ethics and Professionalism, Crisis Management.

Skills

• Surveillance
• Investigation
• Interpersonal Communication
• Report Writing
• Risk Management
• Conflict Resolution
• Security Protocols

Certificates

• Certified Loss Prevention Professional (CLPP)
• Certified Asset Protection Specialist (CAPS)

Tips for Writing a Better CVS Loss Prevention Agent Resume

1. Start with a strong professional summary: Use the professional summary to quickly and effectively communicate your key skills, experience, and qualifications as they relate to the role of a CVS Loss Prevention Agent. Focus on your strengths and accomplishments in this section, such as any awards or recognition you have received for your work in loss prevention.

2. Highlight your industry knowledge: A CVS Loss Prevention Agent must have an extensive understanding of the retail environment and the security measures needed to protect it. Demonstrate your expertise by listing relevant courses or certifications that you’ve completed, such as safety training seminars or loss prevention classes.

3. Include specific job responsibilities: Every employer wants to know what you can bring to the job so make sure to include a list of specific duties that you’ve performed in past roles. This could be anything from monitoring store surveillance footage to conducting investigations into theft incidents at CVS locations.

4. Use keywords: Make sure that your resume is optimized for applicant tracking systems (ATS) by incorporating keywords from the job description throughout your resume. This will help ensure that your resume is seen by recruiters and hiring managers who are looking for qualified candidates for this position.

Related: Loss Prevention Agent Resume Examples

Key Skills Hiring Managers Look for on CVS Loss Prevention Agent Resumes

The use of Applicant Tracking Systems (ATS) by employers, such as CVS, has become increasingly popular when searching for qualified job applicants. To ensure your application stands out and is not lost in the ATS system, it is important to include keywords from the job description throughout your resume and cover letter. This will help to capture the attention of the recruiter and increase your chances of being selected for a Loss Prevention Agent opportunity at CVS.

When applying for a Loss Prevention Agent position at CVS, you may come across common skills and key terms such as:

Related: Loss Prevention Agent Skills: Definition and Examples

Common Action Verbs for CVS Loss Prevention Agent Resumes

Finding different action verbs to use on a resume can be difficult, especially when trying to create a CVS Loss Prevention Agent Resume. It is important to use varied and specific verbs that accurately describe the duties and responsibilities of the role in order to create an effective and impactful resume. Using words like “monitored” or “investigated” can help highlight your experience in this field, while also helping you stand out from other applicants. Additionally, using phrases such as “developed new strategies for loss prevention” can showcase your ability to think outside the box and come up with creative solutions.

To give you a competitive edge and strengthen your resume, we've compiled a list of powerful action verbs you can use to increase your chances of landing your next interview:

Related: What does a Loss Prevention Agent do?