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Top 10 Collection Analyst Certifications

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Updated 17 min read

Certifications are important for a collection analyst in the job market because they demonstrate that the individual has the specialized knowledge and skills required to be successful in this role. They also demonstrate a commitment to professional development and growth, which can help set an individual apart from other applicants in the job market. Certifications show employers that the applicant is up-to-date with industry trends and best practices, is knowledgeable about compliance regulations, and has a strong understanding of data analysis techniques. Ultimately, having certifications can make an individual more attractive to employers and can lead to better job opportunities.

This article reviews some of the top certifications for Collection Analysts and explains how they can help build a successful career in the field.

What are Collection Analyst Certifications?

Collection analyst certification is a professional designation that can be earned by individuals who possess the knowledge and skills necessary to effectively manage collections, provide customer service, and reduce debt. The certification program covers topics such as credit fundamentals, collection strategies, legal aspects of collections, and customer service techniques. It also provides training on how to use various collection management tools and software. This certification helps those who work in collections departments by providing them with the necessary skills to succeed in their role. With this certification, collection analysts can increase their job security, gain credibility within their organization, and demonstrate their commitment to excellence in the field of collections. Additionally, this certification can help employers select more qualified candidates for positions involving collections management because it provides an objective measure of proficiency. Finally, having a certified collection analyst on staff indicates to customers that the organization takes its financial obligations seriously and is committed to providing quality services.

Pro Tip: When considering collection analyst certification, make sure to research the various certifications available and select one that is aligned with your career goals. Consider the requirements for each certification, such as educational background and experience, so you can be sure it is the best fit for your needs. Additionally, look into the cost of obtaining and maintaining certification as well as any continuing education requirements.

Related: What does a Collection Analyst do?

Top 10 Collection Analyst Certifications

Here’s our list of the best certifications available to Collection Analysts today.

1. Certified Collection Professional (CCP)

Certified Collection Professional (CCP) is a professional certification offered by the American Collectors Association (ACA). This certification is designed to recognize collection professionals who demonstrate a high level of knowledge and expertise in the field of collections. It is intended to help organizations identify qualified candidates for positions in their collection departments.

To become a CCP, applicants must have at least two years of experience in the collections field and pass an exam administered by the ACA. The exam covers topics such as legal compliance, customer service, negotiation strategies, and debt recovery techniques. The exam consists of 100 multiple-choice questions and takes approximately three hours to complete.

The cost for taking the CCP exam varies depending on whether you are an ACA member or non-member. For ACA members, it costs $225, while for non-members it costs $350. Once you have passed the exam, there is an annual renewal fee of $100 for both members and non-members.

Overall, becoming a Certified Collection Professional can be beneficial to those looking to advance their careers in the collections industry. It demonstrates your commitment to excellence in collections and can help you stand out from other job applicants when applying for positions within this field.

2. Certified Credit and Collection Compliance Officer (CCC)

A Certified Credit and Collection Compliance Officer (CCC) is a professional designation that recognizes individuals who have demonstrated knowledge of the Fair Debt Collection Practices Act (FDCPA), the Fair Credit Reporting Act (FCRA), and other applicable laws governing consumer credit and collections. The CCC certification is offered by the National Association of Professional Credit and Collection Specialists (NAPC).

To become a CCC, applicants must meet certain qualifications, including at least two years of experience in the credit or collections field. They must also pass a comprehensive exam administered by NAPC. The exam consists of 100 multiple-choice questions covering topics such as FDCPA, FCRA, state laws, ethics, compliance procedures, and more.

It typically takes about three months to complete the certification process. Applicants must first submit an application to NAPC with their qualifications and pay an application fee. Once approved, they will be sent instructions on how to register for the exam. After passing the exam, applicants will receive their official CCC certificate from NAPC.

The cost to obtain the CCC certification varies depending on whether you are a member of NAPC or not. For non-members, the cost is $250 for the application fee plus $200 for the exam fee; for members it is $175 for the application fee plus $150 for the exam fee.

3. Certified Accounts Receivable Professional (CARP)

Certified Accounts Receivable Professional (CARP) is a certification program offered by the National Association of Credit Management (NACM). The program is designed to provide professionals with the knowledge and skills necessary to effectively manage the accounts receivable process. It covers topics such as credit management, collections, dispute resolution, customer service, and more.

The CARP certification requires applicants to have at least two years of experience in accounts receivable or a related field. Applicants must also pass an exam that covers topics such as credit management principles, risk assessment and analysis, collection techniques and strategies, dispute resolution practices, customer service best practices, and more.

The CARP certification program takes approximately six months to complete. During this time applicants will need to attend classes and workshops offered by NACM or other approved providers. After completing the coursework applicants will then need to pass the CARP exam in order to receive their certification.

The cost of the CARP certification program varies depending on where you take it but typically ranges from $1,000-$2,000 USD. This cost includes all course materials and fees associated with taking the exam.

4. Certified Credit Executive (CCE)

Certified Credit Executive (CCE) is a professional designation offered by the National Association of Credit Management (NACM). It is designed to recognize individuals who have demonstrated a high level of knowledge, skill, and experience in the field of credit management. The CCE designation is one of the most respected certifications in the industry.

To become a Certified Credit Executive, applicants must meet certain requirements including having at least five years of full-time experience in credit management or related fields, passing an exam administered by NACM, and agreeing to abide by NACM's Code of Ethics. The exam consists of multiple-choice questions covering topics such as credit analysis, financial statements, collections, legal aspects, and risk management.

The CCE certification process typically takes about four months from start to finish. This includes time for studying for the exam and submitting all necessary paperwork.

The cost for obtaining the CCE designation varies depending on whether you are an existing NACM member or not. For non-members, the cost is $1,095 USD which includes the application fee ($95 USD) and exam fee ($1,000 USD). For existing members, the cost is $995 USD which includes only the exam fee ($1,000 USD).

Overall, obtaining the CCE certification requires dedication and commitment but can be very rewarding in terms of career advancement and recognition within your organization.

5. Certified Credit and Collections Manager (CCCM)

Certified Credit and Collections Manager (CCCM) is a professional certification that demonstrates an individual’s expertise in the credit and collections field. It is offered by the National Association of Credit Management (NACM), a professional organization dedicated to providing education, resources, and advocacy for credit professionals.

The CCCM program consists of three levels: Basic, Intermediate, and Advanced. Each level requires passing an exam that covers credit management topics such as accounts receivable management, collection strategies, legal issues, financial analysis, business communication, and customer service. The exams are administered by NACM-approved testing centers located throughout the United States.

It typically takes two to four months to complete all three levels of the CCCM program; however, this can vary depending on how quickly you study and prepare for the exams.

To get started with the CCCM program, you must first become a member of NACM. Membership fees vary depending on your location but typically range from $75-$150 per year. After becoming a member of NACM you will then need to register for each exam level separately at an approved testing center. Exam fees vary depending on your location but typically range from $125-$175 per exam level.

In total it typically costs between $400-$600 to complete all three levels of the CCCM program; however this cost can vary depending on membership fees and exam fees in your area.

6. Certified Debt Collection Specialist (CDCS)

A Certified Debt Collection Specialist (CDCS) is a professional designation that recognizes individuals who have demonstrated expertise in the field of debt collection. The certification is offered by the International Association of Professional Debt Arbitrators (IAPDA).

In order to become certified, applicants must complete an online course and pass an exam. The course covers topics such as consumer protection laws, debt collection regulations, and ethical practices. It typically takes about 8-10 hours to complete the course and pass the exam.

The cost of obtaining the CDCS certification is $299. This fee covers the cost of the online course, exam, and certificate. Once certified, individuals must renew their certification every two years by completing continuing education credits and paying a renewal fee of $99.

7. Certified Commercial Collection Agency Manager (CCCAM)

Certified Commercial Collection Agency Manager (CCCAM) is a professional certification program offered by the International Association of Commercial Collectors (IACC). It is designed to provide collection professionals with the knowledge and skills necessary to manage a successful commercial collections agency. The CCCAM program provides education on topics such as legal compliance, ethical practices, customer service, and financial management.

The program consists of two parts: an online course and an in-person examination. The online course covers topics such as laws and regulations governing commercial collections, best practices for managing a collection agency, customer service techniques, and financial management strategies. Upon completion of the online course, candidates must pass an in-person examination administered by IACC.

The cost of the CCCAM certification program varies depending on the type of membership you choose. A basic membership costs $149 per year while a premium membership costs $299 per year. Both memberships include access to the online course materials and discounts on IACC events.

The length of time it takes to complete the CCCAM certification depends on how quickly you work through the material and how well you do on the exam. Generally speaking, it should take no more than three months to complete all aspects of the program.

8. Certified Financial Services Auditor (CFSA)

Certified Financial Services Auditor (CFSA) is a professional designation that is awarded to individuals who have met the requirements of the American Institute of Certified Public Accountants (AICPA). The CFSA designation is given to those who demonstrate their knowledge and expertise in auditing financial services organizations.

The CFSA credential requires individuals to pass an exam, which covers topics such as financial statement analysis, internal control evaluation, fraud examination, and risk assessment. The exam also includes questions on accounting principles, auditing standards, and regulatory compliance. The exam typically takes about two hours and consists of multiple-choice questions.

In order to qualify for the CFSA exam, applicants must have at least two years of experience in auditing or related fields. Additionally, applicants must meet certain educational requirements such as having a bachelor’s degree from an accredited college or university or having completed 150 credit hours of college coursework.

The cost for taking the CFSA exam varies depending on where you take it. Generally speaking, it costs around $400-$600 for the application fee and the cost of the exam itself.

In order to maintain your CFSA credential, you must complete 40 hours of continuing professional education every three years. Additionally, you must adhere to AICPA’s Code of Professional Conduct and Ethics.

9. International Association of Commercial Collectors Certification Program (IACCP)

The International Association of Commercial Collectors Certification Program (IACCP) is a professional certification program designed to recognize and promote excellence in the field of commercial debt collection. The IACCP was established in 1996 and is the only certification program that is specifically tailored to commercial debt collectors.

To obtain the IACCP certification, applicants must have at least three years of experience working in commercial debt collection and must pass an exam administered by the International Association of Commercial Collectors. The exam consists of multiple-choice questions covering topics such as legal issues, ethics, collections procedures, technology, customer service, and dispute resolution. Applicants are also required to complete a minimum number of continuing education credits each year to maintain their certification status.

The cost for the IACCP certification program varies depending on the number of years that you plan to be certified for. Generally speaking, it costs around $500 for one year or $1,000 for three years.

In order to get started with the IACCP certification process, applicants should contact their local chapter or visit the IACCP website for more information about how to apply and what materials they need to submit. Once all necessary materials have been submitted, applicants will receive an email notification when they have been accepted into the program and can begin studying for the exam. It typically takes between 6-12 weeks from start to finish before applicants receive their results and official certification status.

10. Chartered Institute of Credit Management Certificate in Debt Recovery Practice

The Chartered Institute of Credit Management (CICM) Certificate in Debt Recovery Practice is a professional qualification designed to equip credit professionals with the knowledge and skills required to effectively manage debt recovery processes. The course covers topics such as legal frameworks, effective communication strategies, negotiation techniques, and dispute resolution.

The CICM Certificate in Debt Recovery Practice is a Level 3 qualification, which typically takes around 12 months to complete. It can be completed either through self-study or through attending an accredited training provider.

To get the CICM Certificate in Debt Recovery Practice, you must first pass the CICM Level 3 Certificate in Credit Management exam. This exam consists of two parts – a written paper and an oral presentation – and costs £195 for members of the CICM and £295 for non-members. Once you have passed this exam, you will then be eligible to take the CICM Level 3 Certificate in Debt Recovery Practice exam. This exam costs £195 for members of the CICM and £295 for non-members.

Once both exams have been successfully completed, candidates will receive their certificate from the Chartered Institute of Credit Management (CICM).

Do You Really Need a Collection Analyst Certificate?

The short answer to this question is “it depends.” Whether or not you need a Collection Analyst Certificate will depend on the type of work you are pursuing in the field. If you are looking to pursue a career as a Collection Analyst, then having a Certificate may be beneficial since it can give employers confidence that you have been properly trained and have the necessary knowledge and skills needed to do the job.

On the other hand, if you already have experience working in collections and/or possess related credentials such as an accounting degree or certification, then having a Collection Analyst Certificate might not be necessary. In this case, your work experience and existing credentials may speak for themselves and demonstrate your ability to handle collection duties.

Ultimately, it’s up to you to decide whether or not getting certified is worth your time and money. If you believe that having a Collection Analyst Certificate will help boost your chances of landing a job or advancing in your career, then it could be worth investing in one. However, if you feel that your current qualifications are sufficient for what you want to accomplish, then getting certified may not be necessary.

Related: Collection Analyst Resume Examples

FAQs About Collection Analyst Certifications

Q1. What is a Collection Analyst Certification?

A1. A Collection Analyst Certification is a professional certification program that provides training and assessment in the collection and analysis of data related to debt collections, credit management, and accounts receivable. The certification can help improve job performance, demonstrate expertise in the field, and increase career opportunities.

Q2. How long does it take to get a Collection Analyst Certification?

A2. It typically takes three months or more to complete the requirements for this certification, depending on the type of coursework chosen and the amount of time dedicated to studying and completing coursework.

Q3. What are the eligibility requirements for a Collection Analyst Certification?

A3. Generally, applicants must have at least two years of experience in either debt collections or credit management as well as a bachelor’s degree from an accredited college or university. Some certifications may also require successful completion of a written exam or other assessments prior to obtaining certification status.

Q4. Where can I find information about Collection Analyst Certifications?

A4. Information about Collection Analyst Certifications can be found through professional organizations such as National Association of Credit Management (NACM), American Collectors Association (ACA), Institute of Financial Operations (IFO) and National Association of Professional Background Screeners (NAPBS). Additionally, many universities offer courses related to this field which may be used towards obtaining a certification.

Q5. Are there any costs associated with getting certified as a Collection Analyst?

A5. Yes, there may be fees associated with taking courses or exams required for certification as well as fees associated with registering with certain professional organizations that provide certifications in this field. Additionally, if you choose to pursue continuing education credits or additional certifications after becoming certified, there may also be additional costs associated with those activities as well.

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Editor

Brenna Goyette

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Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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