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Top 10 Cart Attendant Certifications

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Updated 15 min read

Certifications for a cart attendant are important because they demonstrate a level of expertise and knowledge that may be required in the job market. Having certifications shows that the cart attendant has the necessary qualifications to perform their job duties, as well as a commitment to continuing education in the field. This can make them more attractive to employers, who can be confident that they will have a competent employee able to handle any tasks related to cart attendant work. Additionally, having certifications can provide an edge over other applicants looking for similar positions, and may even open up opportunities for advancement within the organization.

The purpose of this article is to review the top certifications for Cart Attendants and demonstrate how they can enhance a Cart Attendant's career.

What are Cart Attendant Certifications?

Cart attendant certification is a type of training and certification program that is designed to help individuals who work at retail stores, grocery stores, and other places where carts are used. This certification teaches attendants how to properly assemble, maintain, and store carts in a safe and efficient way. It also covers topics such as customer service, inventory management, and safety procedures.

The benefits of cart attendant certification include improved customer service due to better-organized carts; increased efficiency due to better organization; fewer injuries due to improved safety procedures; reduced inventory loss due to more secure storage; and greater job satisfaction since attendants feel more confident in their abilities. In addition, the certification can open up new career opportunities for those looking for positions in the retail industry.

Pro Tip: When seeking cart attendant certification, it is important to research the specific requirements of your state or local jurisdiction. Many jurisdictions require certifications from a professional organization such as the National Retail Federation or The American Society for Quality. Additionally, make sure to stay up-to-date on any changes in the regulations and industry standards related to cart attendant certification.

Related: What does a Cart Attendant do?

Top 10 Cart Attendant Certifications

Here’s our list of the best certifications available to Cart Attendants today.

1. Certified Cart Attendant (CCA)

Certified Cart Attendant (CCA) is a certification program offered by the National Golf Course Owners Association (NGCOA). The program is designed to provide golf course cart attendants with the knowledge and skills necessary to maintain and operate golf carts safely and efficiently.

The CCA program consists of an online training course, which takes approximately four hours to complete. The online course covers topics such as proper cart maintenance, safety protocols, customer service, and operational procedures. Upon successful completion of the course, participants will receive a CCA certificate.

To get certified as a CCA, individuals must register for the program through the NGCOA website. The cost of registration is $99 USD. After registering for the program, individuals will be able to access the online training course and take the final exam to earn their CCA certification.

2. Certified Shopping Cart Attendant (CSCA)

Certified Shopping Cart Attendant (CSCA) is a certification program designed to provide individuals with the knowledge and skills needed to properly handle shopping carts in stores, supermarkets, and other retail establishments. The CSCA program is designed to help ensure that customers have a safe and enjoyable shopping experience.

The CSCA program consists of an online course, which takes approximately 4 hours to complete. Upon successful completion of the course, participants will receive their CSCA certification.

To get certified as a CSCA, you must first register for the online course. Once registered, you can access the course materials and take the exam. After passing the exam, you will receive your CSCA certificate.

The cost of the CSCA certification program varies depending on where you purchase it from. Generally speaking, it costs around $50-$60 USD for registration and exam fees.

3. Certified Grocery Cart Attendant (CGCA)

A Certified Grocery Cart Attendant (CGCA) is a professional certification program designed to train and certify grocery cart attendants in the safe and effective use of grocery carts. The program is offered by the National Grocers Association (NGA).

The CGCA program consists of two parts: an online course and a hands-on training session. The online course covers topics such as customer service, safety, and maintenance of grocery carts. Upon successful completion of the online course, participants must attend a hands-on training session at an NGA-approved facility. During this session, participants will practice proper cart handling techniques and learn how to safely move carts around the store.

The CGCA certification is valid for three years from the date of completion. To maintain certification, holders must complete eight hours of continuing education every three years.

To become certified, individuals must be 18 years or older and have a high school diploma or equivalent. There is no cost for the certification program; however, there may be fees associated with attending the hands-on training session depending on location.

4. Certified Retail Cart Attendant (CRCA)

A Certified Retail Cart Attendant (CRCA) is a certification program designed to help retail professionals learn the skills necessary to provide customers with exceptional service. The program focuses on customer service, product knowledge, and merchandising. It also covers topics such as safety, pricing, and inventory management.

The CRCA certification program can be completed in as little as 8 hours of study time. It is offered through the National Retail Federation (NRF), which provides online classes or in-person courses at select locations. The cost of the course varies depending on the format chosen, but typically ranges from $50 - $150 USD.

To qualify for the CRCA certification, applicants must have at least one year of retail experience and pass an exam administered by the NRF. The exam consists of multiple choice questions covering topics such as customer service, product knowledge, and merchandising. Once certified, individuals are eligible to receive discounts on products and services from participating retailers.

5. National Grocery Store Cart Attendant Certification (NGSCC)

The National Grocery Store Cart Attendant Certification (NGSCC) is a certification program developed by the National Grocery Store Association (NGSA). It is designed to provide grocery store cart attendants with the knowledge and skills necessary to safely and effectively manage carts in a retail environment. The certification consists of both classroom and on-the-job training, as well as an exam.

In order to become certified, applicants must first complete a two-day training course. This course covers topics such as safety protocols, customer service, cart management, and proper handling of carts. After successfully completing the course, applicants must then pass an exam in order to be certified.

The cost of the NGSCC certification varies depending on the institution offering it. Generally speaking, it costs between $200 and $400 for the two-day training course plus exam fee. Once certified, cart attendants can expect to receive higher wages and better job opportunities in grocery stores across the country.

6. Professional Shopping Cart Attendant Certification (PSCAC)

Professional Shopping Cart Attendant Certification (PSCAC) is a certification program offered by the National Retail Federation (NRF). It is designed to provide individuals with the knowledge and skills necessary to safely and effectively operate shopping carts in retail stores. The PSCAC program consists of two parts: an online course and a hands-on training session.

The online course covers topics such as safety rules, proper cart handling techniques, customer service, and store policies. The course takes approximately four hours to complete. Upon successful completion of the online course, students are eligible to take the hands-on training session at an NRF-approved facility. This session consists of practical exercises that help reinforce the concepts learned during the online course. Participants must pass this session in order to receive their PSCAC certification.

The cost for the PSCAC program varies depending on where you take it. Generally, it costs around $150-$200 for both parts of the program.

To get your PSCAC certification, you will need to register for a class at an NRF-approved facility or take an online course from an accredited provider. Once you have completed both parts of the program, you will receive your certification card which is valid for two years before needing to be renewed.

7. Advanced Shopping Cart Attendant Certification (ASCA)

Advanced Shopping Cart Attendant Certification (ASCA) is a certification program designed to help shopping cart attendants become more knowledgeable and efficient in their jobs. It is offered by the National Retail Federation (NRF).

The ASCA certification requires that the attendant complete a series of online courses, which cover topics such as customer service, safety protocols, and product knowledge. The courses can be completed in approximately 8-10 hours, depending on the individual’s learning pace. Upon successful completion of all course requirements, the attendant will receive an official certificate from NRF.

In order to obtain the ASCA certification, attendants must first register with NRF and pay a $75 fee. After registering, they will be given access to the online course materials and must pass an exam at the end of each course in order to receive their certification.

The cost for obtaining this certification is $75 for registration and course materials.

8. Food Service Safety & Sanitation Certification for Shopping Carts (FSSSCSC)

Food Service Safety & Sanitation Certification for Shopping Carts (FSSSCSC) is a certification program designed to ensure that all shopping carts used in food service establishments are properly cleaned and sanitized. The certification requires that the cart be inspected and certified by a qualified inspector, who will assess the condition of the cart and its components, such as handles, wheels, and baskets. The inspector will then certify that the cart meets safety and sanitation standards.

The certification process typically takes about one hour to complete. In order to get FSSSCSC certification, you must contact an approved inspection company or agency. These companies can be found online or through your local health department. The cost of the certification varies depending on the size of the cart being inspected and other factors. Generally speaking, it costs between $50-$100 for each cart inspected.

9. Customer Service & Merchandising Certification for Shopping Carts (CSMCCSC)

Customer Service & Merchandising Certification for Shopping Carts (CSMCCSC) is a certification program designed to help individuals and organizations demonstrate their expertise in customer service and merchandising for shopping carts. The certification covers topics such as product selection, pricing strategies, customer service, inventory management, marketing, and e-commerce. It also provides guidance on how to develop and implement effective customer service strategies in the shopping cart environment.

It typically takes around 8 hours to complete the CSMCCSC certification program. The program consists of an online course that includes video lectures, quizzes, and assignments. After completing the coursework, participants must pass a final exam with a score of 80% or higher in order to receive their certification.

The cost of the CSMCCSC certification varies depending on the provider offering it. Some providers offer discounts for group purchases or payment plans that can help reduce the overall cost of the program.

Overall, obtaining the CSMCCSC certification is a great way to demonstrate your knowledge and expertise in customer service and merchandising for shopping carts. It can help you stand out from other applicants when applying for jobs or promotions within your organization.

10. Supermarket Safety & Sanitation Certification for Shopping Carts (SSSCCSC)

Supermarket Safety & Sanitation Certification for Shopping Carts (SSSCCSC) is a certification program that ensures the safety and sanitation of shopping carts in supermarkets. It is designed to reduce the risk of cross-contamination and foodborne illness.

The certification process involves a thorough inspection of supermarket shopping carts by an independent third-party auditor. The auditor will inspect the carts for any signs of contamination, improper cleaning, or other safety issues. They will also check for any damage or wear and tear that could potentially lead to contamination. Once the audit is complete, the auditor will issue a certificate indicating that the shopping carts have passed the inspection and are safe for use in supermarkets.

The certification process typically takes between two to three days, depending on the size of the supermarket and number of carts being inspected. To get certified, supermarkets must contact an accredited third-party auditor who can provide them with an inspection checklist and instructions on how to prepare for the audit. Supermarkets must also provide all necessary documents such as receipts, invoices, cleaning logs, etc., which must be reviewed by the auditor before they can issue a certificate of compliance.

The cost of getting SSSCCSC certification varies depending on factors such as size of supermarket, number of carts inspected, and type of audit performed. Generally speaking, it can cost anywhere from $500 to $2000 per store to get certified.

Do You Really Need a Cart Attendant Certificate?

When it comes to working as a cart attendant, the answer to whether or not you need a cart attendant certificate really depends on where you're looking for employment. Every organization and company has its own policies and requirements for potential employees.

For example, some businesses may require that potential cart attendants have a valid certificate before they can apply for the job. In this case, having a cart attendant certificate is necessary. The certificate shows that you have taken the time to learn about the responsibilities of being a cart attendant and understand what is expected of them in the workplace. It also demonstrates that you are committed to providing excellent customer service and taking pride in your work.

On the other hand, some employers may not require a certificate but may still ask potential applicants to provide proof that they have knowledge of customer service best practices and can effectively handle customer inquiries and requests. In this case, having a cart attendant certificate would be beneficial as it could demonstrate your commitment to providing quality customer service and show that you are knowledgeable about how to properly handle customers’ needs.

Ultimately, it's important to remember that each employer will have their own requirements when it comes to hiring for their positions. Therefore, it's best to research what each employer requires before applying for any position so you know if having a cart attendant certificate is necessary or beneficial for your application process.

Related: Cart Attendant Resume Examples

FAQs About Cart Attendant Certifications

1. What is a Cart Attendant Certification?

Answer: A Cart Attendant Certification is a certification that demonstrates knowledge and proficiency of the safe operation and maintenance of golf carts, as well as customer service skills. It can be obtained through training courses offered by golf cart manufacturers or organizations such as the National Golf Car Association.

2. What are the benefits of having a Cart Attendant Certification?

Answer: Having a Cart Attendant Certification shows employers that you have the necessary skills to safely operate and maintain golf carts, as well as providing excellent customer service. It also provides recognition for your commitment to safety and professionalism in the industry.

3. How do I become certified?

Answer: To become certified, you must complete an approved training course from an accredited organization such as the National Golf Car Association or from a golf cart manufacturer. Once you have completed the course, you will receive your certification card and be able to prove your credentials when applying for jobs.

4. Is there an expiration date on my certification?

Answer: Yes, most certifications are valid for two years after completion of the training course before needing to be renewed again with another approved course. However, some manufacturers may require recertification more frequently than others so it is important to check with them for specific details on their requirements.

5. What types of jobs can I apply for with my certification?

Answer: With your Cart Attendant Certification, you can apply for positions at golf courses and resorts such as cart attendants, technicians, or managers who are responsible for operating and maintaining golf carts as well as providing excellent customer service to guests.

Editorial staff

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Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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