Network Support Engineer

Writing a great network support engineer resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

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If you're looking for inspiration when it comes to drafting your own network support engineer resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the network support engineer job you're after.

Resume samples

Aqueelah Kilkeary

aqueelah.kilkeary@gmail.com | (750) 498-2056 | Raleigh, NC

Summary


Network Support Engineer with over 3 years of experience. I have worked in a variety of environments, including small businesses and large enterprise organizations. I am comfortable working with both physical and virtual networks. My skills include network troubleshooting, documentation, and customer service. I am also familiar with a variety of networking technologies, such as Cisco routers and switches, firewalls, and load balancers

Experience


Network Support Engineer at Cisco, NCApr 2022 - Present

  • Successfully configured and installed a new network for the company, which included setting up routers, switches, and access points. This resulted in increased productivity for employees as they were able to connect to the internet more quickly and reliably.
  • Successfully implemented a VoIP system for the company, which led to significant cost savings on long distance calls.
  • Successfully troubleshot and resolved various networking issues for employees, resulting in increased satisfaction with IT support.
  • Created documentation outlining best practices for using the network infrastructure, which helped reduce future support requests.

Network Support Specialist at Microsoft, NCJul 2019 - Mar 2022

  • Provided network support for 100+ employees.
  • Implemented a new network infrastructure that increased connectivity by 25%.
  • Resolved networking issues for 50+ users per day.
  • Created and maintained documentation for the network infrastructure.
  • Trained other support staff on proper troubleshooting techniques.

Education


Associate's Degree in Networking and Support at Wake Technical Community College, NCAug 2015 - May 2019

I've learned how to troubleshoot and resolve networking and computer issues, how to install and configure networking hardware and software, and how to effectively communicate with customers and co-workers.

Skills


  • Networking
  • TCP/IP
  • DNS
  • DHCP
  • NAT
  • Firewalls
  • Routing protocols (BGP, OSPF, etc.)

Lashika Isitt

lashika.isitt@gmail.com | (139) 720-7869 | Nashua, NH

Summary


I am a Network Support Engineer with over 3 years of experience in the industry. I have worked extensively with routers, switches, and firewall configurations. My areas of expertise include network administration, troubleshooting, and design. In my previous role as a Network Administrator for XYZ Company, I was responsible for managing the company's internal network infrastructure. This included designing and implementing new networking solutions to improve performance and reliability. Additionally, I provided support and training to users on how to use various networking tools correctly.

Experience


Network Support Engineer at Dell, NHApr 2022 - Present

  • Successfully installed and configured a new network for the company, increasing productivity by 30%.
  • Successfully implemented a VoIP system for the company, saving $5,000 per month in phone costs.
  • Created custom scripts to automate various tasks on the network, reducing man-hours required by 50%.
  • Successfully troubleshot and resolved complex networking issues within tight timelines.
  • Provided training to junior staff members on best practices for managing networks.
  • Documented all aspects of the network including diagrams, IP address lists and device configurations.

Network Support Specialist at Microsoft, NHSep 2019 - Mar 2022

  • Successfully installed and configured 100+ workstations for company’s new office location.
  • Configured and maintained server infrastructure, ensuring optimal network performance.
  • Led team of 4 technicians in providing Tier 2 support for 500+ users across the organization.
  • Implemented a VoIP system which resulted in $5,000 monthly savings for the company.
  • Resolved over 1,500 tickets within SLA timeframe of 24 hours or less.
  • Successfully completed CCNA certification.

Education


Associate's Degree in Networking and Support at Granite State College, NHAug 2015 - May 2019

I've learned how to design, implement, and troubleshoot computer networks.

Skills


  • Cisco
  • Juniper
  • Networking Protocols (TCP/IP, BGP, OSPF)
  • Routing and Switching
  • WAN Technologies (MPLS, VPN)
  • Wireless Networks
  • Security