Network Operations Engineer

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Resume samples

Laurine Cliffe

laurine.cliffe@gmail.com | (314) 273-1888 | Laramie, WY

Summary


I am a Network Operations Engineer with over 5 years of experience in the field. I have a strong background in network administration and troubleshooting, and have successfully implemented multiple networking projects from start to finish. I am well-versed in all major networking protocols and technologies, and have an excellent track record of resolving complex technical issues quickly and efficiently. In addition, I possess superb customer service skills and work well under pressure, making me an ideal candidate for this position.

Experience


Network Operations Engineer at T-Mobile, WYJun 2022 - Present

  • Reduced network downtime by XX%.
  • Implemented new monitoring tools that increased visibility into potential issues, leading to a X% decrease in support tickets.
  • Coordinated the rollout of a major software update across multiple servers and platforms with zero customer impact.
  • Upgraded the core router firmware during a regularly scheduled maintenance window with no customer impact.
  • Investigated and resolved an issue with intermittent outages on one of our busiest web servers.
  • Monitored systems for capacity utilization and performance bottlenecks, identified several areas for improvement which led to an increase in system performance by X%.

Network Operations Engineer II at AT&T, WYAug 2017 - Apr 2022

  • Successfully designed and implemented a network that increased productivity by 30%.
  • Successfully troubleshot and resolved networking issues for 100+ users.
  • Created custom scripts to automate various network tasks, resulting in a 50% reduction in man-hours required to complete those tasks.
  • Configured routers, switches, and firewalls according to best practices, ensuring optimal performance of the network.
  • Monitored the network 24/7/365, detecting and resolving any issues as they arose.

Education


Associate of Science in Networking and Communications Systems at Laramie County Community College, WYAug 2012 - May 2017

Some skills I've learned are configuring routers and switches, LAN and WAN setup and administration, and TCP/IP protocols.

Skills


  • Cisco
  • Juniper
  • F5 Networks
  • Arista Networks
  • Brocade Communications Systems
  • Riverbed Technology

Deseray Mcclosky

deseray.mcclosky@gmail.com | (694) 413-6317 | 1250 W University Dr, Denton, TX 76201

Summary


I have over 5 years of experience as a Network Operations Engineer. In this role, I was responsible for providing support to network systems and ensuring their availability. I also performed troubleshooting and problem solving when issues arose. My skills include routers, switches, firewalls, wireless networks, and monitoring tools. I am able to work independently or as part of a team in order to resolve problems quickly and efficiently.

Experience


Network Operations Engineer at AT&T, TXApr 2022 - Present

  • Led a team of engineers in migrating on-premise network to Azure, resulting in 70% cost savings.
  • Implemented software-defined networking, reducing provisioning time by 80%.
  • Automated monitoring and reporting of network performance metrics, leading to 30% faster issue resolution.
  • Configured firewalls and routers to improve security posture and prevent data breaches.
  • Created documentation for network infrastructure as code repository, improving transparency and collaboration.

Network Operations Engineer II at Verizon, TXJul 2017 - Mar 2022

  • Successfully implemented a network operations center which increased monitoring capabilities by 200% and reduced Mean Time To Repair (MTTR) by 50%.
  • Successfully led team of 5 engineers in redesigning the company’s core network, increasing bandwidth by 400% while reducing costs by 25%.
  • Successfully rolled out VoIP across the company’s 500+ locations, resulting in cost savings of $250,000 per year.
  • Successfully designed and implemented a redundant MPLS WAN for critical data centers, ensuring 99.999% uptime for mission critical applications.
  • Managed team of 10 engineers responsible for 24x7x365 support of global enterprise network; successfully maintained 98.5% uptime over 2 years period.

Education


Associate of Science in Networking and Communications Systems at Austin Community College, Austin, TXAug 2013 - May 2017

I have learned how to design, implement, and troubleshoot network systems.

Skills


  • Cisco IOS
  • Cisco ASA
  • Palo Alto Networks Firewall
  • Check Point Firewall
  • F5 Load Balancer
  • Riverbed WAN Optimization