Field Service Engineer

Writing a great field service engineer resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

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If you're looking for inspiration when it comes to drafting your own field service engineer resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the field service engineer job you're after.

Resume samples

Geriyah Otieno

geriyah.otieno@gmail.com | (636) 738-6556 | Miami, FL

Summary


I am a field service engineer with over 4 years of experience in the industry. I have worked on a variety of projects, both big and small, and have gained valuable knowledge and skills along the way. I am now looking for a new challenge where I can put my skills to good use and continue to learn and grow within my career.

Experience


Field Service Engineer at P&S Pools, FLMar 2022 - Present

  • Installed and configured new hardware for 100+ users in under 2 weeks.
  • On-boarded and trained 50+ new field service engineers on company software.
  • Implemented a preventative maintenance schedule that reduced customer downtime by 35%.
  • Created custom scripts to automate tasks and improve efficiency by 20%.
  • Developed process improvements that increased first time fix rate from 60% to 80%.

Field Service Technician at D&B Swimming Pools, FLJul 2018 - Mar 2022

  • Performed annual service on 100 HVAC units.
  • Repaired 50 broken water heaters.
  • Installed 25 new furnaces.
  • Responded to 75 service calls.
  • Performed preventative maintenance on 200 appliances.

Education


Associate's degree in electrical engineering at University of Central Florida, Orlando, FLAug 2014 - May 2018

Some skills I've learned are reading and understanding blueprints, using various tools and equipment, and being able to work independently and as part of a team.

Skills


  • Technical skills for a Field Service Engineer may include:
  • Strong mechanical and electrical aptitude
  • Ability to troubleshoot and repair complex equipment
  • Familiarity with common tools and test equipment
  • Excellent customer service skills
  • Good written and verbal communication skills
  • Organizational abilities
  • Time management

Rosena Solum

rosena.solum@gmail.com | (563) 581-2407 | Oxford, MS

Summary


I am a field service engineer with over 4 years of experience in the industry. I have worked on a variety of projects, both big and small, and have gained valuable knowledge and skills along the way. I am an expert at troubleshooting and resolving issues quickly and efficiently. My customers always come first, and I work hard to ensure that they are satisfied with my work. I am looking for a new challenge where I can use my skills to help others achieve their goals.

Experience


Field Service Engineer at John Deere, MSJun 2022 - Present

  • Installed new HVAC system in 200-unit apartment complex: oversaw purchase of equipment, directed a team of 4 technicians during installation, and trained staff on proper use.
  • Led implementation of field service management software across North American operations: coordinated with cross-functional teams, managed pilot program with 10 field service engineers, and presented findings to executive leadership.
  • Decreased customer wait time by 15%: conducted root cause analysis of problem areas and implemented process improvements such as real-time monitoring of technician location and automatic scheduling based on skillset required.
  • Improved first time fix rate from 70% to 85%: developed training materials for new hires on troubleshooting techniques, created standard work instructions for commonly performed tasks,.
  • And led monthly meetings with field service engineers to review best practices.
  • Achieved 100% compliance with safety regulations: audited employee documentation such as certification records and site safety plans; communicated deficiencies to managers; tracked corrective actions taken.

Field Service Technician at Kubota, MSSep 2018 - May 2022

  • Installed 100 wireless routers in customer homes.
  • Set up service for 500 new customers.
  • Diagnosed and repaired 200 customer computers.
  • Assisted 150 customers with billing issues.
  • Answered 2000 customer phone calls.

Education


Associate's degree in electrical engineering at Mississippi State UniversitySep 2013 - May 2018

I've learned how to read and interpret electrical schematics, how to use electrical test equipment, and how to solder and wire electrical components.

Skills


  • Technical skills for a Field Service Engineer may include:
  • Basic understanding of electronic equipment and components
  • Ability to read schematics and wiring diagrams
  • Familiarity with common hand tools, power tools, and test equipment
  • Understanding of basic electrical theory and principles
  • Knowledge of safety procedures when working with electricity
  • Good customer service skills