Citrix Administrator

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Resume samples

Kisha Koziczkowski | (942) 753-8136 | Colorado Springs, CO


I am a Citrix Administrator with over 5 years of experience in the field. I have extensive knowledge of Citrix products and how to configure them for optimal performance. I have also implemented and maintained several large-scale deployments of Citrix products, so I am well-versed in troubleshooting issues that may arise. In addition, I hold multiple certifications from Citrix which attest to my expertise in their products


Citrix Administrator at Citrix Systems, COMay 2022 - Present

  • Led the installation of Citrix XenApp 6.5 across 50+ servers, ensuring a smooth and successful transition for all users.
  • Actively monitored server performance and capacity, making necessary changes to prevent issues and improve user experience.
  • Implemented new policies and procedures to streamline administration and reduce support costs by 30%.
  • Created custom reports using PowerShell which reduced troubleshooting time by 45%.
  • Trained 3 junior administrators on best practices for managing a Citrix environment.

Citrix Systems Administrator at Citrix Online, COSep 2017 - Mar 2022

  • Streamlined server administration by implementing a new virtualization strategy using Citrix XenServer which resulted in a 50% reduction in server hardware and associated maintenance costs.
  • Implemented Citrix NetScaler to load balance traffic across web farm servers and improve site performance resulting in a 30% increase in website visitors.
  • Successfully configured Single Sign-On for all company applications using Citrix Access Gateway Enterprise Edition, reducing help desk calls related to forgotten passwords by 20%.
  • Upgraded the existing deployment of Citrix Presentation Server 4.5 to XenApp 6.0, improving security and compatibility with Windows 2008 R2 while maintaining application functionality and user experience.
  • Configured two factor authentication for remote access VPN users utilizing RSA SecurID tokens integrated with the Cisco ASA firewall via RADIUS protocol; successfully implemented without disrupting any current network services or affecting end users productivity levels during business hours.
  • Monitors system activity and capacity planning; created custom scripts to automate various tasks such as monitoring disk space usage on servers & generating monthly reports detailing trends & analysis which has helped prevent outages due to low disk conditions.


Citrix Administrator: Bachelor of Science in Computer Science at University of Colorado BoulderSep 2012 - May 2017

I have learned how to manage and troubleshoot Citrix systems, how to deploy and configure Citrix components, and how to optimize the Citrix infrastructure.


  • Citrix XenApp
  • Citrix NetScaler
  • Microsoft Active Directory
  • Group Policy Objects
  • Networking (TCP/IP, DNS, DHCP)
  • Windows Server Administration

Elesa Slim | (178) 395-2111 | Portland, ME


Over five years of experience as a Citrix Administrator. Proven ability to manage and troubleshoot all aspects of the XenApp/XenDesktop 7.6 environment including NetScaler, StoreFront, Director, License Server and Profile Management. Experienced in managing large deployments with over 15000 users.


Citrix Administrator at Citrix Systems, Inc., MEJun 2022 - Present

  • Led the successful implementation of Citrix XenApp 6.5 for a large organization, providing access to over 500 business critical applications for 10,000 users.
  • Achieved 99.99% uptime for all Citrix services across North America by implementing proactive monitoring and alerts using SolarWinds & Nagios.
  • Resolved long-standing performance issues with legacy versions of Citrix Presentation Server 4.5 and XenApp 5 on Windows Server 2003 R2 by upgrading to newer hardware and software platforms including VMware vSphere 5, NetScaler 10, and XenApp 7.6 on Windows Server 2012 R2 Datacenter Edition..
  • Implemented resource balancing between multiple datacenters in different geographic regions using NetScaler GSLB functionality which increased application availability during regional outages or maintenance windows..
  • Reduced support costs by 30% through the automation of mundane tasks such as user provisioning/deprovisioning, application publishing/removal, server maintenance/monitoring etc., using PowerShell scripts integrated with Active Directory Group Policies..
  • Documented company's entire virtual desktop infrastructure (VDI) consisting of 1000+ virtual machines running on VMware Horizon View 6.

Citrix Systems Administrator at Citrix Solutions, Inc., MEAug 2017 - May 2022

  • Configured and administered Citrix XenApp 6.5 farm consisting of (25) Windows 2008 R2 servers.
  • Published over 100 applications to users utilizing the Citrix farm.
  • Configured NetScaler VPX 10 devices in HA mode for load balancing traffic to the XenApp servers.
  • Monitored server performance using tools such as EdgeSight and Director.
  • Created custom reports in EdgeSight showing application usage trends.
  • Implemented policies and profiles using Group Policy Objects (GPOs).


Citrix Administrator: Bachelor of Science in Computer Science at University of Maine, MESep 2013 - May 2017

Citrix Administrator skills I've learned include system administration, virtualization, networking, and storage.


  • Citrix XenApp
  • Citrix NetScaler
  • Microsoft Active Directory
  • Group Policy Objects (GPOs)
  • Windows Server 2008/2012 R2
  • PowerShell Scripting
  • Network Load Balancing