Car Rental Agent

Writing a great car rental agent resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

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If you're looking for inspiration when it comes to drafting your own car rental agent resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the car rental agent job you're after.

Resume samples

Kaytlen Ona | (194) 303-9894 | Rockville, MD


I have over 1 year of experience as a car rental agent. I am excellent at customer service and have superb organizational skills. I am able to work well under pressure and always keep a calm demeanor. I have a strong knowledge of the different types of vehicles available for rent and can make recommendations based on customer needs.


Car Rental Agent at Avis, MDMar 2022 - Present

  • Rented out an average of 10 cars per day.
  • Upsold additional insurance to 75% of customers.
  • Cross-sold complementary products to 25% of customers.
  • Achieved a 97% customer satisfaction rating.
  • Exceeded sales targets by 15%.

Car Rental Agent Trainee at Budget, MDJul 2021 - Jan 2022

  • Trained 2 new car rental agents.
  • Rented an average of 30 cars per day.
  • Upsold customers on insurance and additional features 40% of the time.
  • Reduced damages claims by 10%.
  • Handled customer complaints in a timely and professional manner.


High School Diploma at Mount Saint Mary's University, MDSep 2016 - May 2021

I've learned how to study for and take tests, how to do research, and how to write papers.


  • Customer service
  • Organizational skills
  • Computer skills
  • Sales skills
  • Communication
  • Time management • multitasking

Felisa Closner | (868) 741-7030 | Nashua, NH


I am a Car Rental Agent with over 1 year of experience in the industry. I have worked at both small and large rental companies, and have gained a wealth of knowledge about the ins and outs of car rentals. I am an expert in customer service, and thrive in fast-paced environments. I am also knowledgeable about different makes and models of cars, which has come in handy when helping customers choose the right vehicle for their needs. In my previous role as a Car Rental Agent, I was responsible for handling all aspects of car rentals, from reservations to check-ins/check-outs, to answering any questions or concerns that customers may have had. My goal is always to provide top-notch customer service so that each individual leaves satisfied with their rental experience.


Car Rental Agent at Hertz, NHMar 2022 - Present

  • Handled an average of 30 rental agreements per day.
  • Processed payments and issued receipts.
  • Inspected vehicles for damage and cleanliness prior to rentals.
  • Answered customer questions regarding rates, availability, etc.
  • Coordinated with maintenance staff to ensure timely repairs of damaged vehicles.
  • Provided excellent customer service at all times.

Car Rental Agent Trainee at Enterprise, NHSep 2021 - Jan 2022

  • Trained 2 new agents on company policies and procedures.
  • Handled an average of 50 customer transactions per day.
  • Resolved customer complaints in a timely and efficient manner.
  • Upsold additional services to customers (e.g. insurance, GPS, etc.).
  • Maintained cleanliness of work area and rental vehicles.
  • Processed payments accurately and efficiently.


High School Diploma at Nashua High School, Nashua, NHSep 2017 - May 2021

Some of the skills I've learned are time management, organization, and prioritization.


  • Customer service
  • Communication
  • Organizational skills
  • Computer skills
  • Sales skills
  • Driving ability
  • Knowledge of cars and their features