Call Center Associate

A great call center associate cover letter can help you stand out from the competition when applying for a job. Be sure to tailor your letter to the specific requirements listed in the job description, and highlight your most relevant or exceptional qualifications. The following call center associate cover letter example can give you some ideas on how to write your own letter.

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Cover Letter Sample

Lucila Linney

(678) 244-0303

August 14, 2022

Dear Hiring Manager,

I am writing in regards to the Call Center Associate position at Convergys. I have a strong customer service background and excel at problem solving. I am confident that I would be a valuable asset to your team.

I have been working as a Call Center Associate at TeleTech for the past year. I have helped many customers with their inquiries and concerns, and have successfully resolved issues they were having. I take pride in my work and am always looking for ways to improve my skills. In addition to being a top performer in terms of customer satisfaction scores, I was also recently commended by my supervisor for handling a difficult call exceptionally well.

I am a Call Center Associate with several years of experience. I have excellent customer service skills and a great ability to handle difficult customers. I also have superb phone etiquette and can type quickly while on the phone. In addition, I am very patient and efficient in my work.

Thank you for considering me for the position of Call Center Associate at Convergys. I am excited about the opportunity to join such a dynamic and innovative company, and look forward to contributing to its success. I have extensive experience in customer service and call center operations, and possess strong communication skills that I believe will make me successful in this role. In addition, I am confident that my ability to multitask and handle difficult situations calmly would be an asset in a high-pressure environment like a call center. I appreciate your time and consideration, and look forward to speaking with you soon about this exciting opportunity.


Lucila Linney