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What does a Ramp Agent do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 2 min read

A ramp agent is a worker at an airport who is responsible for loading and unloading baggage from an airplane.

Ramp Agent job duties include:

  • Coordinating ground crew activities
  • Marshaling aircraft on the ramp
  • Handling baggage
  • Operating ground service equipment
  • De-icing aircraft
  • Refueling aircraft
  • Towing aircraft
  • Placing wheel chocks under aircraft wheels
  • Salting and de-icing ramp areas
  • Cleaning aircraft cabins

Ramp Agent Job Requirements

There are no formal education requirements for ramp agents, although some employers may prefer candidates with a high school diploma or equivalent. Certification is not required, but many ramp agents complete voluntary certification through the Aircraft Owners and Pilots Association (AOPA). Experience is also not required, although on-the-job training is typically provided.

Ramp Agent Skills

  • Communication
  • Coordination
  • Customer service
  • Lifting
  • Math
  • Memory
  • Organization
  • Physical fitness
  • Reading comprehension
  • Safety procedures
  • Writing

Related: Top Ramp Agent Skills: Definition and Examples

How to become a Ramp Agent

There are many different types of ramp agent positions available at airports. Some ramp agents are responsible for loading and unloading luggage, while others may be responsible for directing aircraft for takeoff and gate arrival. There are also many opportunities for ramp agents to become certified in first aid and CPR. To become a ramp agent, you will need to have a high school diploma or equivalent. You will also need to pass a background check and drug test. Some employers may require you to have a valid driver's license.

Related: Ramp Agent Resume Example

Related: Ramp Agent Interview Questions (With Example Answers)

Editorial staff

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Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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