A ramp agent is a worker at an airport who is responsible for loading and unloading baggage from an airplane.
Ramp Agent job duties include:
- Coordinating ground crew activities
- Marshaling aircraft on the ramp
- Handling baggage
- Operating ground service equipment
- De-icing aircraft
- Refueling aircraft
- Towing aircraft
- Placing wheel chocks under aircraft wheels
- Salting and de-icing ramp areas
- Cleaning aircraft cabins
Ramp Agent Job Requirements
There are no formal education requirements for ramp agents, although some employers may prefer candidates with a high school diploma or equivalent. Certification is not required, but many ramp agents complete voluntary certification through the Aircraft Owners and Pilots Association (AOPA). Experience is also not required, although on-the-job training is typically provided.
Ramp Agent Skills
- Communication
- Coordination
- Customer service
- Lifting
- Math
- Memory
- Organization
- Physical fitness
- Reading comprehension
- Safety procedures
- Writing
Related: Top Ramp Agent Skills: Definition and Examples
How to become a Ramp Agent
There are many different types of ramp agent positions available at airports. Some ramp agents are responsible for loading and unloading luggage, while others may be responsible for directing aircraft for takeoff and gate arrival. There are also many opportunities for ramp agents to become certified in first aid and CPR. To become a ramp agent, you will need to have a high school diploma or equivalent. You will also need to pass a background check and drug test. Some employers may require you to have a valid driver's license.
Related: Ramp Agent Resume Example
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