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Top 10 Waitress Certifications

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Updated 16 min read

Certifications for a waitress can be extremely beneficial in the job market. Many employers look for certified waiters and waitresses who have demonstrated their knowledge of food service protocols and customer service skills through certification programs. Certifications can give potential employers confidence that a waitress is well-trained and able to handle the demands of the job. Additionally, certifications may provide a competitive edge over other applicants who do not have them. Finally, certifications may help open up career opportunities that might otherwise be unavailable to those without the required credentials.

The purpose of this article is to review some of the most beneficial certifications for Waitresses and explain how they can help advance their career.

What are Waitress Certifications?

Waitress certification is a type of professional training and certification program designed to provide waitstaff with the necessary skills and knowledge to excel in their job. The program covers topics such as customer service, food handling and safety, menu knowledge, beverage preparation and service, etiquette, order taking and processing, cash handling, problem solving, conflict resolution, and more. With waitress certification, waitstaff can gain the specialized skills they need to be successful in their position. Waitress certification can help waitstaff increase their job satisfaction by providing them with the tools they need to be successful in their role. It can also help them develop confidence in their abilities as well as better understand how to handle various situations that may arise in the workplace. Additionally, waitress certification can provide employers with a way to verify the qualifications of potential employees and ensure they are properly trained for the job.

Pro Tip: Before applying for a waitress certification, make sure you have all the necessary documents to prove your eligibility, such as a valid ID or passport. Additionally, research and familiarize yourself with the state’s food safety laws and regulations to ensure compliance.

Related: What does a Waitress do?

Top 10 Waitress Certifications

Here’s our list of the best certifications available to Waitresss today.

1. ServSafe Food Handler Certification

ServSafe Food Handler Certification is a program developed by the National Restaurant Association Educational Foundation (NRAEF) to provide food safety training and certification for restaurant employees. The program is designed to ensure that all food handlers have the knowledge and skills necessary to safely prepare, store, and serve food. It covers topics such as safe food storage, proper handwashing techniques, cross-contamination prevention, and temperature control.

The ServSafe Food Handler Certification course takes approximately 2-3 hours to complete. The course includes an online exam with 50 multiple choice questions that must be completed in order to receive certification. After completing the course and passing the exam, participants will receive a certificate of completion from the NRAEF.

In order to get ServSafe Food Handler Certification, individuals must register for the course through the NRAEF website or through an approved training provider. Once registered, individuals can access the online course material and take the exam at their own pace.

The cost of ServSafe Food Handler Certification varies depending on where it is taken. Generally speaking, online courses cost around $15-$30 while in-person classes cost around $50-$100 per person.

2. National Restaurant Association ServSafe Alcohol Certification

The National Restaurant Association ServSafe Alcohol Certification is a comprehensive program designed to educate and certify responsible alcohol servers. The program covers topics such as recognizing signs of intoxication, preventing over-service, checking identification, understanding state laws and regulations, and more. The certification is valid for five years from the date of completion.

To get the certification, individuals must complete an online course and pass an exam with a score of 75% or higher. The online course takes approximately four hours to complete and can be taken at any time that is convenient for the individual. The cost of the certification varies depending on the provider but typically ranges from $30-$60 USD.

3. Professional Waiter and Waitress Training Certification

Professional Waiter and Waitress Training Certification is a certification program designed to provide waiters and waitresses with the skills, knowledge, and confidence needed to succeed in the hospitality industry. The program includes training in customer service, menu knowledge, table setting and presentation, food safety, wine service, and more. It typically takes about 8-10 hours of classroom instruction to complete the certification program.

To get Professional Waiter and Waitress Training Certification, individuals must first find an accredited training provider. These providers offer courses online or in person at their location. After completing the coursework and passing the final exam, participants will receive their certification.

The cost of Professional Waiter and Waitress Training Certification varies depending on the provider. Generally speaking, it can range from $50-$250 for the entire course.

4. Barista Certification

Barista Certification is a professional certification program designed to equip baristas with the knowledge and skills needed to make high-quality coffee drinks. The certification is offered by the Specialty Coffee Association of America (SCAA) and is recognized by many coffee industry employers.

The Barista Certification Program consists of three levels: Foundation, Intermediate, and Professional. Each level requires passing an online exam and a practical evaluation. The Foundation level covers basic coffee knowledge such as types of beans, grinding techniques, brewing methods, milk steaming techniques, and customer service skills. The Intermediate level covers more advanced topics such as espresso extraction techniques, latte art, beverage menu design, and equipment maintenance. The Professional level focuses on advanced topics such as sensory analysis, business operations, and cupping protocols.

It typically takes between 6 months to 1 year to complete all three levels of Barista Certification depending on how quickly you are able to study for the exams and complete the practical evaluations.

To get Barista Certification you will need to register for the program through SCAA’s website. After registering you will be given access to online course materials which include videos, quizzes, practice exams, and other resources. Once you have completed all of the course material you can then take the online exams for each level. After passing all three exams you will need to complete a practical evaluation in order to receive your certification.

The cost of Barista Certification varies depending on which membership tier you choose when registering for the program. The Basic membership costs $125 USD while the Premium membership costs $250 USD which includes access to additional resources such as webinars and discounts on SCAA events.

5. Certified Food Safety Manager (CFSM)

A Certified Food Safety Manager (CFSM) is a professional who has been trained and certified to demonstrate knowledge in food safety. A CFSM is responsible for ensuring that food is prepared and stored in a safe manner, preventing the spread of foodborne illness.

The certification process typically takes about eight hours to complete and includes an exam. The exam covers topics such as food safety principles, safe food handling practices, personal hygiene, pest control, and cleaning and sanitizing.

To become a CFSM, you must first complete an approved training program. These programs are offered by accredited organizations such as the National Restaurant Association Educational Foundation or the ServSafe program. After completing the program, you must pass an exam administered by one of these organizations to receive your certification.

The cost of becoming a CFSM varies depending on the organization offering the training and certification program. Generally speaking, it can cost anywhere from $100 to $400 for the training course and exam fees combined.

6. National Restaurant Association Educational Foundation (NRAEF) Food Service Worker Certificate

The National Restaurant Association Educational Foundation (NRAEF) Food Service Worker Certificate is a nationally recognized credential that demonstrates an individual's commitment to the foodservice industry. It is designed for entry-level food service workers, such as cooks, servers, and dishwashers. The certificate shows employers that the holder has a basic understanding of food safety and sanitation, customer service, and other important skills needed to work in the restaurant industry.

The NRAEF Food Service Worker Certificate program typically takes about six months to complete. To get the certificate, individuals must complete an online course that covers topics such as food safety, customer service, and sanitation. After completing the course, individuals must take a proctored exam at an approved testing center in order to receive their certificate.

The cost of the NRAEF Food Service Worker Certificate program varies depending on where you take it. Generally speaking, it can range from $50-$100 USD for the online course and $25-$50 USD for the proctored exam.

7. Certified Professional Food Server (CPFS)

Certified Professional Food Server (CPFS) is a certification program that provides foodservice professionals with the knowledge and skills to safely serve food in a professional setting. It is offered by the National Restaurant Association Educational Foundation (NRAEF). The CPFS certification program consists of an online course and an exam.

The online course takes approximately 4-6 hours to complete, depending on the individual's learning style and level of experience. The course covers topics such as food safety, sanitation, allergens, customer service, and more. Upon completion of the course, individuals must pass a proctored exam in order to receive their CPFS certification.

To get certified as a Certified Professional Food Server (CPFS), individuals must first complete the online course offered by NRAEF. After completing the course, individuals can register for the proctored exam through NRAEF's website or at a local testing center.

The cost for the CPFS certification program varies depending on whether you are taking it through NRAEF or at a local testing center. Through NRAEF, the cost is $99 for members and $129 for non-members. At a local testing center, fees may vary depending on location and other factors.

8. American Hotel & Lodging Educational Institute (AHLEI) Certified Hospitality Server Program

The American Hotel & Lodging Educational Institute (AHLEI) Certified Hospitality Server Program is a certification program designed to provide hospitality professionals with the knowledge and skills needed to serve customers effectively. The program focuses on customer service, food and beverage service, housekeeping, safety and security, and management skills.

The program is offered in two formats: online or classroom-based. The online version of the program consists of 10 modules that can be completed at your own pace over a period of up to 12 months. The classroom-based version consists of five days of instruction in a live setting.

To get certified, you must successfully complete the coursework and pass an exam administered by AHLEI. The cost of the online version is $299 USD while the cost for the classroom-based version is $399 USD. Both versions include access to AHLEI’s learning management system as well as all course materials and exams.

9. International Bartender Association (IBA) Bartender Certification

The International Bartender Association (IBA) is a professional organization that sets standards for bartenders worldwide. It offers the IBA Bartender Certification, which is designed to recognize and reward excellence in the profession. The certification is available to bartenders who have achieved a certain level of knowledge and skill in their craft.

The IBA certification process takes approximately six months to complete. To become certified, applicants must pass an online exam, attend an IBA-approved training course, and demonstrate proficiency in all aspects of bartending, including customer service, drink preparation techniques, and alcohol safety.

The cost of the IBA certification varies based on the type of course chosen. Most courses range from $100-$500 USD. Additionally, there may be additional fees associated with taking the online exam or attending an IBA-approved training course.

Once certified by the IBA, bartenders can use their certification as a way to demonstrate their expertise and commitment to quality service. This can help them stand out from other bartenders when applying for jobs or promotions within the industry.

10. National Hospitality Institute (NHI) Waiter and Waitress Certificate

The National Hospitality Institute (NHI) Waiter and Waitress Certificate is a program designed to provide individuals with the skills and knowledge necessary to work as a waiter or waitress in the hospitality industry. The program consists of four courses that cover topics such as food safety, customer service, menu knowledge, table setting, and more. Upon completion of the program, students will receive an NHI Waiter/Waitress Certificate.

The NHI Waiter/Waitress Certificate program typically takes six weeks to complete. During this time, students will attend classes either online or in person at an accredited school. Online courses are typically self-paced and can be completed at any time that is convenient for the student. In-person classes may require attendance during specific times and days throughout the week.

To get an NHI Waiter/Waitress Certificate, students must complete all four courses with a passing grade. Students must also pass a final exam to demonstrate their understanding of the material covered in each course. After successful completion of all requirements, students will receive their certificate from NHI.

The cost of the NHI Waiter/Waitress Certificate program varies depending on where you take it and how you choose to pay for it. For example, some schools may offer discounts if you pay for the entire program upfront or if you are eligible for financial aid or scholarships. Additionally, online courses may be less expensive than in-person classes due to reduced overhead costs associated with running an online course versus an in-person one.

Do You Really Need a Waitress Certificate?

No, you do not necessarily need a waitress certificate to be a successful waitress. While having a waitress certificate can help you become more knowledgeable and experienced in the role of a waiter or waitress, it is not a requirement. Many restaurants and other food service businesses are willing to hire waiters and waitresses without any formal certification or training.

In some cases, having a waitress certificate may give you an edge over other applicants when applying for a job at certain restaurants or food service businesses. This is because having this type of certification may show potential employers that you are serious about your career as a waiter or waitress, and that you have taken the time to develop your skills in the area.

However, even if you don't have a formal waitress certificate, there are still plenty of opportunities for success as a waiter or waitress. It is important to remember that the most important part of being successful in this role is being able to provide excellent customer service and work well with others. Having good communication skills, an understanding of different types of cuisine and menu items, and an ability to handle difficult customers are all essential qualities for success as a waiter or waitress. Additionally, having experience working in various foodservice settings can also be beneficial when applying for jobs.

Overall, while having a formal waitress certificate can be beneficial when looking for employment opportunities as a waiter or waitress, it is not absolutely necessary for success in this role. The most important thing to focus on is developing your skillset so that you can provide excellent customer service and meet the expectations of employers in the field.

Related: Waitress Resume Examples

FAQs About Waitress Certifications

1. What is a Waitress Certification?

Answer: A Waitress Certification is a certificate that shows an individual has completed the necessary training and education to become a certified waitress. It includes knowledge of food safety, customer service, proper service techniques, and other related topics.

2. How do I get a Waitress Certification?

Answer: To obtain a Waitress Certification, individuals must complete an accredited course or program in food service or hospitality management. This can be done through an accredited college or university, vocational school, or online education provider.

3. Is a Waitress Certification required to work as a waitress?

Answer: While having a Waitress Certification is not required to work as a waitress in most cases, it can be beneficial to have one when applying for jobs at restaurants and other establishments that serve food and beverages. Having the certification shows employers you are knowledgeable and qualified for the job.

4. How long does it take to get a Waitress Certification?

Answer: The amount of time it takes to receive your Waitress Certification will depend on the type of program you choose and how much time you are able to dedicate towards completing the coursework. Generally speaking, most programs can be completed within 2-4 months if studying full-time or 6-12 months if studying part-time.

5. Are there any other certifications I should consider besides Waitress Certifications?

Answer: Yes! Depending on your career goals, there may be other certifications that could benefit you such as Food Safety Manager Certifications or Alcohol Management Certifications if you plan on working at establishments that serve alcoholic beverages. Additionally, some states may require additional certifications such as ServSafe Certifications in order to legally serve food and drinks in certain areas.

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Editor

Brenna Goyette

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Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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