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CVS Receptionist Resume Examples

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 8 min read

This article will provide guidance on how to craft a resume for a position as a receptionist at CVS. It will discuss the types of skills and experience employers look for in such positions, as well as tips for creating an effective resume that stands out. It will also go over best practices for highlighting relevant accomplishments that demonstrate your qualifications, and strategies for showcasing your unique strengths and abilities so you can make a great impression on potential employers.

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CVS Receptionist Resume Example

Naomi Beilin, Receptionist


(927) 122-9045

Portland, ME

Professional Summary

A professional receptionist with over 1 year of experience providing customer service and administrative support. Experienced in greeting guests, answering phones, and responding to inquiries. Developed strong organizational and problem solving skills while managing multiple tasks in a fast-paced environment. Skilled in accurately managing customer data and delivering superior customer service. Demonstrated ability to work independently with minimal supervision. Possesses proficiency in Microsoft Office Suite, Google Docs, and related software. Committed to providing a positive experience for customers and visitors.

Work Experience

Receptionist at Portland Staffing Services, ME

Jan 2023 - Present

  • Improved customer satisfaction ratings by 20% through improved customer service. As the receptionist at Portland Staffing Services, ME, I answered phone calls, responded to emails, and greeted customers with a friendly attitude.
  • Processed over 200 applications per month and kept up-to-date records of all applicants. This enabled me to quickly identify qualified job seekers and connect them with potential employers.
  • Increased efficiency by implementing a new filing system. I created an organized filing system which saved time when retrieving documents and allowed staff to quickly access relevant information.
  • Streamlined onboarding process by creating a checklist for new hires. This checklist included all necessary paperwork and tasks required for onboarding, reducing the amount of time needed to complete the process.

Front Desk Receptionist at Maine Staffing Group, ME

Jul 2022 - Dec 2022

  • Answered an average of 80 incoming calls a day, resulting in a 30% increase in customer satisfaction ratings.
  • Maine Staffing Group, ME.
  • Greeted and welcomed an average of 20 visitors per day in a professional and friendly manner.
  • Maine Staffing Group, ME.
  • Processed over 100 mail deliveries per week, ensuring all information was accurately logged and filed.
  • Maine Staffing Group, ME.
  • Maintained a 98% accuracy rate in data entry, resulting in the successful completion of over 250 documents per month.
  • Maine Staffing Group, ME.


High School Diploma in Office Administration at Portland High School, Portland, ME

Sep 2018 - May 2022

Relevant Coursework: Business Math, Computer Applications, Office Procedures, Document Processing, and Financial Accounting.


  • Communication
  • Interpersonal
  • Organizational
  • Computer Literacy
  • Customer Service
  • Multi-tasking
  • Time Management


  • Certified Administrative Professional (CAP)
  • Certified Medical Receptionist (CMR)

Tips for Writing a Better CVS Receptionist Resume

1. Highlight Your Receptionist Skills: Make sure to showcase your receptionist skills in the Skills section of your resume. Include skills such as excellent customer service, multi-tasking, and problem solving.

2. Showcase Your Communication Skills: As a receptionist, you need to have strong communication skills. Be sure to highlight your ability to communicate effectively with customers and colleagues both in person and over the phone.

3. Detail Your Reception Experience: Employers will want to know about any relevant experience you have as a receptionist. Make sure to include information about any previous receptionist roles you’ve held and list any duties or responsibilities associated with each role.

4. Use Action Words: Use action words throughout your resume to make it more engaging for the reader and emphasize your accomplishments. Examples of action words include "managed," "coordinated," "assisted," and "supervised."

5. Format Your Resume Properly: Make sure that your resume is formatted properly so that it is easy to read and looks professional. This includes using clear headings, bullet points, white space, and a consistent font size throughout the document.

Related: Receptionist Resume Examples

Key Skills Hiring Managers Look for on CVS Receptionist Resumes

Including keywords from the job description when applying for a Receptionist position at CVS is an important step in the application process. This is because CVS utilizes Applicant Tracking Systems (ATS) to scan resumes for keyword matches and rank them accordingly. By including keywords that are specific to the role, you can ensure that your resume will be ranked higher in the system and more likely to be seen by hiring managers. Additionally, tailoring your resume to fit the job description will help to demonstrate your understanding of the role and commitment to the position.

When applying for receptionist positions at CVS, you may come across common skills and key terms such as customer service, data entry, problem-solving, time management, and communication.

Key Skills and Proficiencies
Customer ServiceCommunication
Telephone EtiquetteScheduling
Multi-taskingComputer Literacy
Data EntryFiling/Record Keeping
Time ManagementAttention to Detail
Interpersonal SkillsConflict Resolution
Cash HandlingOffice Administration
Typing SpeedMicrosoft Office Suite
Greeting VisitorsMail Distribution/Sorting
Inventory ManagementBookkeeping

Related: Receptionist Skills: Definition and Examples

Common Action Verbs for CVS Receptionist Resumes

When writing a resume for a receptionist position, it can be difficult to find the right action verbs to use. It is important to choose varied verbs that accurately describe your experience and skills. This will help to make your resume stand out and create a lasting impression with potential employers. Using words such as 'coordinated', 'facilitated', 'organized' or 'monitored' can help you portray yourself in the best light possible, showcasing your abilities and strengths as an experienced receptionist.

To give you a competitive edge and help you land your next interview, we've compiled a list of powerful action verbs that can be used to strengthen your resume:

Action Verbs

Related: What does a Receptionist do?

Editorial staff

Photo of Brenna Goyette, Editor


Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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