12 UPS Driver Skills: Definition and Examples

By ResumeCat Editorial Team
Published September 1, 2022

UPS drivers are responsible for a lot more than just delivering packages. In order to be a successful UPS driver, there are 12 skills that are essential. These skills include: time management, customer service, safety, and more.

Create your resume
Select from 7 professional resume templates

UPS Driver Skills


The ability to drive is an essential skill for UPS drivers. They need to be able to operate a delivery truck in a safe and efficient manner. This includes knowing how to navigate city streets and highways, as well as being able to parallel park.

Time management

Time management is a skill that is needed for UPS drivers because they need to be able to plan their route and make sure that they are able to deliver all of the packages on time.

Customer service

UPS drivers need excellent customer service skills in order to deal with the public on a daily basis. They must be able to handle customer complaints and questions in a professional and courteous manner.

The ability to navigate is an important skill for UPS drivers. They need to be able to read maps and follow directions in order to deliver packages to their destinations.

Physical fitness

The job of a UPS driver involves a lot of physical activity, including lifting, carrying, and walking. As a result, good physical fitness is essential for this job.


The ability to maintain high levels of physical activity for long periods of time is essential for UPS drivers. They need to be able to lift and move heavy packages, and being in good shape helps them do their job more efficiently.


The job of a UPS driver involves lifting and carrying packages that can weigh up to 150 pounds. This requires a great deal of strength, as well as the ability to safely operate a heavy vehicle.


UPS drivers need to be able to coordinate their movements in order to efficiently and safely deliver packages. This includes being able to parallel park, back up, and turn around in tight spaces.


Balance is the ability to maintain your center of gravity over your feet. You need balance to be a UPS driver because you have to be able to drive a truck and handle packages at the same time.


Flexibility is an important skill for UPS drivers because they need to be able to adapt to different situations. For example, they might need to change their route if there is traffic or road construction.


UPS drivers need teamwork in order to be successful. They need to be able to work together to figure out the best route, load and unload the truck, and deliver the packages on time.

Problem solving

Problem solving is the ability to identify and solve problems in a timely and efficient manner. As a UPS driver, you will need this skill in order to be able to troubleshoot any issues that may arise during your shift, such as a package that is not scanning properly or a delivery address that is incorrect.

How to improve ups driver skills

UPS drivers are some of the most skilled and experienced drivers on the road. They are required to complete a rigorous training program, which includes both classroom and on-the-road instruction. In addition, UPS drivers must maintain a clean driving record and adhere to strict safety standards.

Despite these high standards, there are always ways to improve driver skills. One way to improve UPS driver skills is by increasing awareness of blind spots. Every vehicle has blind spots, but UPS trucks have larger blind spots than most other vehicles. It is important for UPS drivers to be aware of these blind spots and to avoid driving in them whenever possible.

Another way to improve UPS driver skills is by practicing defensive driving. This means being aware of what other drivers on the road are doing and anticipating their actions. It also means being prepared to react quickly and safely if another driver makes a mistake. UPS drivers who practice defensive driving are less likely to be involved in accidents.

Finally, UPS drivers can improve their skills by staying up-to-date on new technologies and developments in the trucking industry. By keeping up with new technologies, UPS drivers can learn about new ways to improve efficiency and safety. They can also stay ahead of the curve when it comes to regulatory changes that may impact their job.

How to highlight ups driver skills

As a UPS Driver, you will need to be able to safely operate a vehicle, lift heavy packages, and deliver them in a timely manner. You should also be able to navigate your way around a city or town.

On a resume

When you are listing your skills as a UPS Driver on your resume, be sure to include any relevant experience you have. If you have a clean driving record, be sure to mention that. If you are able to lift heavy packages, make deliveries in a timely manner, and have excellent customer service skills, be sure to highlight those as well.

In a cover letter

In your cover letter, you will want to highlight your skills as a UPS Driver. You will want to talk about your experience driving and your clean driving record. You will also want to mention any customer service experience you have.

During an interview

As a UPS Driver, you will need to highlight your skills in customer service, time management, and safety. During your interview, be sure to emphasize your experience in these areas. Describe a time when you had to deal with a difficult customer situation and how you handled it. Talk about how you are able to manage your time efficiently while making deliveries. And finally, discuss the importance of safety when driving and how you always take precautions when on the road. By highlighting your skills in these areas, you will show the interviewer that you are a well-rounded and qualified candidate for the UPS Driver position.