12 Shuttle Driver Skills: Definition and Examples

By ResumeCat Editorial Team
Published September 1, 2022

A shuttle driver is responsible for transporting passengers safely and efficiently from one location to another. There are 12 essential skills that every shuttle driver must possess in order to be successful. These skills include: customer service, time management, route planning, map reading, defensive driving, and more.

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Shuttle Driver Skills

Safe driving

A safe driving skill is necessary for a shuttle driver in order to ensure the safety of their passengers. This skill includes being able to operate the vehicle safely, being aware of one's surroundings, and knowing how to react in case of an emergency.

Time management

Time management is the ability to use your time wisely and efficiently. As a shuttle driver, you will need to be able to manage your time in order to pick up and drop off passengers in a timely manner.

Customer service

Customer service is the ability to provide excellent customer service. This involves being able to communicate effectively with customers, providing them with the information they need, and resolving any issues they may have. It is important to have good customer service skills as a shuttle driver because you will be responsible for transporting people to and from their destinations. You will need to be able to answer any questions they have and make sure that they are comfortable during the ride.

Defensive driving

Defensive driving is a set of skills and techniques that drivers can use to help them stay safe on the road. It can help them avoid accidents, and it can also help them deal with emergencies if they do happen.

The ability to navigate is an important skill for shuttle drivers. They need to be able to read maps and follow directions in order to get their passengers to their destination safely and on time.


Flexibility is the ability to adapt to change. As a shuttle driver, you may need to adjust your route or schedule based on traffic, construction, or other unforeseen circumstances. Being flexible will help you keep your passengers safe and on time.

Ability to read a map

The ability to read a map is an important skill for shuttle drivers, as they need to be able to navigate their way around the city. This skill helps them to avoid getting lost, and to find the quickest and most efficient routes to their destinations.

Ability to follow directions

The ability to follow directions is a key skill for any shuttle driver. This is because they need to be able to understand and follow the instructions of their supervisor in order to safely and efficiently transport passengers.

Good vision

A good vision is necessary for a shuttle driver so that they can see the road and any potential hazards.

Good hearing

A good hearing is necessary for a shuttle driver so that they can hear any traffic or emergency signals that may come up. Additionally, good hearing allows the driver to communicate better with passengers.

Physical fitness

Physical fitness is the ability to be physically active and to have the endurance to do activities for long periods of time. Shuttle drivers need this skill because they often have to drive for long periods of time and need to be able to stay alert and focused.


Stamina is the ability to maintain physical activity for an extended period of time. As a shuttle driver, you will need stamina in order to be able to drive for long periods of time without getting tired.

How to improve shuttle driver skills

Most shuttle drivers are hired for their clean driving record and their ability to drive a large vehicle. However, there are a few things that can be done to improve their skills and make them more efficient drivers.

The first thing that shuttle drivers can do to improve their skills is to learn the route they will be driving before they start their shift. This can be done by looking at a map or using a GPS system. Knowing the route will help the driver avoid getting lost and will also help them know where to make stops.

Another way for shuttle drivers to improve their skills is to practice driving in different conditions. This includes practicing driving in heavy traffic, in bad weather, and on different types of roads. By practicing in different conditions, drivers will be better prepared for anything they may encounter while on the job.

Finally, shuttle drivers can improve their skills by keeping up with maintenance on their vehicle. This includes making sure the tires are properly inflated, the oil is changed regularly, and the brakes are in good working order. By keeping up with maintenance, drivers can avoid breakdowns and other problems that could delay or cancel a shuttle run.

How to highlight shuttle driver skills

As a shuttle driver, you will be responsible for getting passengers to and from their destinations safely and on time. You should highlight your skills in customer service, as well as your ability to navigate city streets and highways. It is also important to be able to handle any unexpected situations that may come up, such as traffic delays or detours.

On a resume

To highlight your skills as a Shuttle Driver on a resume, you should list your experience driving shuttles and any other relevant experience you have. You should also list any safety training you have received and any awards you have won for your driving.

In a cover letter

In your cover letter, be sure to highlight your skills as a shuttle driver. Mention your experience driving different types of vehicles and your ability to navigate in busy traffic. Describe how you are able to provide a safe and comfortable ride for your passengers. Emphasize your customer service skills and your ability to deal with difficult situations.

During an interview

In order to highlight your skills as a shuttle driver during an interview, you should be sure to emphasize your experience with customer service, your ability to drive safely and efficiently, and your knowledge of the area in which you will be driving. You should also be prepared to answer any questions about your experience or qualifications that the interviewer may have.