Customer Service Clerk

Writing a great customer service clerk resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

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If you're looking for inspiration when it comes to drafting your own customer service clerk resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the customer service clerk job you're after.

Resume samples

Kimbly Surprise

kimbly.surprise@gmail.com | (186) 117-6979 | Flagstaff, AZ

Summary


I have over 1 year of experience as a Customer Service Clerk. I am excellent at handling customer inquiries and complaints in a professional manner. I have superb organizational skills, which come in handy when managing multiple tasks simultaneously. I am also proficient in using various computer programs such as Microsoft Office and CRM software. Overall, I am a reliable and hardworking individual who is always looking to improve her skill set.

Experience


Customer Service Clerk at Banner Health, AZJun 2022 - Present

  • Answered an average of 50 customer calls per day.
  • Resolved 85% of customer complaints on first call.
  • Processed 100+ orders per day.
  • Trained 2 new employees on company procedures and policies.
  • Maintained 98% accuracy in data entry.

Customer Service Representative at The Scottsdale Resort, AZSep 2021 - May 2022

  • Handled 60+ calls per day, providing exceptional customer service and support.
  • Resolved complex customer issues in a timely and efficient manner.
  • Demonstrated excellent written communication skills by drafting clear and concise emails to customers.
  • Consistently achieved high satisfaction scores on monthly performance evaluations.
  • Maintained up-to-date knowledge of company products and services.

Education


High School Diploma at Pinnacle High School, AZSep 2017 - May 2021

I've learned how to study for and pass exams, how to do research, and how to write papers.

Skills


  • Communication
  • Customer service
  • Data entry
  • Microsoft Office Suite
  • Organizational skills
  • Time management
  • Typing

Deboraha Vandervest

deboraha.vandervest@gmail.com | (550) 189-6870 | Phoenix, AZ

Summary


I have over 1 year of experience as a customer service clerk. I am efficient in handling customer inquiries and complaints. I have excellent communication skills and can handle difficult customers with ease. I am able to work independently and take ownership of my projects.

Experience


Customer Service Clerk at Dollar General, AZMar 2022 - Present

  • Answered an average of 50 phone calls per day.
  • Assisted customers with placing orders and provided order status updates.
  • Resolved customer complaints and escalated issues to management as necessary.
  • Processed returns and exchanges efficiently and in accordance with company policy.
  • Maintained up-to-date knowledge of all products, services, promotions, pricing, etc.

Customer Service Representative at Family Dollar, AZSep 2021 - Jan 2022

  • Answered an average of 60 calls per day.
  • Assisted customers with placing orders, answering questions about product availability, providing shipping information and resolving issues with their accounts.
  • Processed an average of 30 orders per day.
  • Created new customer accounts and updated existing account information as needed.
  • Monitored inventory levels and alerted management when stock was running low.

Education


High School Diploma at Pinnacle High School, AZAug 2016 - May 2021

I have learned how to effectively communicate with others, how to manage my time wisely, and how to work independently and as part of a team.

Skills


  • Communication
  • Organization
  • Interpersonal skills
  • Patience
  • Problem-solving skills
  • Flexibility
  • Computer literacy