Article

How to Write a Customer Service Resume That Will Turn Heads

If you’re looking for a resume that will turn heads, you should really focus on customer service. It can be a great way to land a job.

How to Write a Customer Service Resume That Will Turn Heads
Photo of Brenna Goyette
Brenna Goyette
5 min read

Sooner or later, businesses need customer service. Whether it’s for a small business or a global company, the job of customer service representative is one that many people face at some point in their lives. And when it comes to writing a resume that will turn heads, don’t miss this opportunity.

gray computer monitor
Photo by Patrick Tomasso on Unsplash

A resume that features customer service experience will show your employers that you are someone who can handle difficult customer interactions. You won’t find a better opportunity to make your mark in the industry if you have this experience on your resume.

Start with the basics

A resume that features customer service experience is a great place to start if you want to land the job you want. However, the most important thing you need to do on your resume is spend some time learning how to write effective cover letters.

white pendant lamp
Photo by Pierre Châtel-Innocenti on Unsplash

By including customer service experience on your resume, it will help you stand out from other candidates. This can help you get hired in a competitive job market and also show employers that you have relevant skills and experience.

In this piece, we'll go over some basic tips for writing effective customer service letters.

Write the perfect customer service resume

With a customer service resume, you can take advantage of your experience in the industry. By emphasizing your customer service skills and other relevant professional experience, you’ll be able to land that professional job interview. You’ll also be able to show employers how well you work as part of a team because you worked as part of a team on some level. And if there is one thing employers look for when hiring someone, it’s teamwork; that's why it's important to emphasize this aspect of your resume.

The four things consumers look for when evaluating a company include:

  1. Customer Service Experience
  2. Professionalism
  3. Hard Work
  4. Strong Communication Skills

In addition to the above attributes, companies are looking for applicants with excellent interpersonal skills who are friendly and outgoing, have good communication skills, and above all else, have the attitude that they want to be part of the company and make it great!

Take advantage of online customer service tools

There are several online customer service tools you can use to help improve your customer service skills. Whether it’s a live chat, email, or phone call, there is a variety of ways to set up an effective and professional customer service experience.

Photo by krakenimages on Unsplash

But remember that you don’t have to go through the process of creating a new customer service system from scratch. You can purchase customized customer service software that will allow you to perform tasks like using voice recognition software when calling your customers.

You can also research and utilize the available online customer services resources for free. These resources will help you prepare for any type of communication with your customers.

Prepare for customer interactions

To be successful as a customer service representative, you’ll need to learn how to interact with customers and what types of customer interactions will make them want to continue interacting with your company. Work on your knowledge of customer service policies, procedures and call-handling methods.

two men in suit sitting on sofa
Photo by Austin Distel on Unsplash

This will help you handle different situations, such as dealing with angry customers or those who are difficult to deal with. This type of knowledge is extremely important in the job market because you'll need it if you want to attract clients looking for customer service representatives.

You can also learn about how to prepare for a particular customer type by talking with staff at your local branch store or online. You can also visit websites that focus on customer experience.

Showcase your experience in customer service

Customer service experience is one of the most sought-after skills in the workplace. Many managers would love to see that someone who can handle difficult customers and keep them happy. If you’re interested in becoming a customer service representative, you need to double down on your experience.

person in gray shirt holding white printer paper
Photo by UX Indonesia on Unsplash

In this post, we’ll discuss why customer support experience is critical for success. We’ll also give you step-by-step pointers on how to write a resume that will land you an interview with top companies like Google and Facebook .

Choose the right customer service skills

Whether you're applying for a job at a retail store or as a customer service representative at an international company, there is no shortage of opportunities to demonstrate your skills and expertise in customer service. And because the job of customer service representative varies so much from one business to another, it's important to select the right skills for your resume.

white and black samsung signage
Photo by Erik Mclean on Unsplash

Your resume should give potential employers information about how you handled difficult situations with clients. It should also include details about how you interacted with clients, how you communicated with them, what your role was and what challenges you faced along the way. The more information you have on your resume, the better chance it has of getting noticed by prospective employers.