Article

How to Write a Call Center Agent Resume That Will Make You Stand Out

If you’re looking to make a name for yourself as an agent, you need to start by writing a resume that will stand out.

How to Write a Call Center Agent Resume That Will Make You Stand Out
Photo of Brenna Goyette
Brenna Goyette
6 min read

It’s no secret that a good call center agent resume looks great and sets you apart from your competition. But it can be hard to create a resume that will make people want to work with you. That’s where this guide comes in. We’ve gathered all the tips and tricks you need to write a resume that will set you apart from the rest. From creating a strong personal statement to using industry-best practices, we’ll help you write a resume that will land you a job with the best call center company in the world.

Get started with your resume

A lot of people struggle with writing their resumes. You might be one of them.

It’s difficult to write a resume when you don’t know what you want to do and how it will help your career. Instead, think about all the skills you have, then find an opportunity that matches those skills or take on new ones in the same field.

woman in black headphones holding black and silver headphones
Photo by Charanjeet Dhiman on Unsplash

If you want help writing your resume, search for “resume service” online and see what comes up. It can be helpful to get a professional opinion on your resume before sending it off.

Choose the right font

Favored fonts for resumes include Arial, Tahoma and Calibri.

The most important thing to remember when writing your resume is to choose the right font. It's fundamental to the look and feel of your resume, so it's worth spending a little extra time on. Make sure you use fonts that are easy to read. Fonts such as Arial, Tahoma and Calibri are great choices because they're in a size that is easy to read on most devices and they're a streamlined font that will make your resume look professional.

Use industry-best practices

When it comes to resumes, there are a lot of different ways you can go. Sometimes, the best way is to use some of the industry-best practices that have been developed over time. For example, every resume should include a personal statement and an objective statement.

people doing office works
Photo by Alex Kotliarskyi on Unsplash

The personal statement should be about you as an individual. It should be about your education, work experience, and skills. It’s all about making sure you stand out from the crowd. The objective statement is what you want your new company to know about you when they read your resume—your idea for how you will make them money or help them grow their business.

If you want to stand out in a stack of resumes, use these two statements combined with keywords specific to your industry—these will show up on a search engine and help people find your resume first.

Write in a professional tone

One of the most important things you can do is write in a professional tone. Many people think that your resume should be informal and conversational, but this isn't true. Your resume must be written in a professional tone.

men's blue collared top near silver MacBook
Photo by Austin Distel on Unsplash

To make sure this happens, try to avoid using words like "I" or "me." Instead of saying, "I was working on," say, "We were working on" so it sounds less personal. As for content, use industry-specific language instead of buzzwords. For example, if you're applying for a marketing call center job, don't use the word "brand" unless its an essential part of your work.

Make your resume look great

Your resume is your first impression, so make it count.

If you’re looking to land a job in the call center industry, it's important that you know how to create a resume that will get noticed and set you apart from the rest of the applicants participating in the hiring process.

This is especially true if you want to work with one of the top companies in this industry, like _______.

man in black and white checkered dress shirt using computer
Photo by CDC on Unsplash

A lot can go wrong when it comes to creating a resume, but we've put together everything you need to know about creating a powerful resume that will set you apart from your competition--from crafting a strong personal statement to using best practices and highlighting relevant experience.

Choose the Best Format for Call Center Agent Resume

When you’re writing your resume, it’s important to choose the format that’s best for you.

Resume formats vary from company to company. Some companies might require a chronological resume, while others might only need a functional resume. You should focus on what type of call center job you have and what they expect in a resume format.

woman talking through mobile phone while sitting on swivel armchair
Photo by Dane Deaner on Unsplash

In addition to different formats, there are also different types of resumes, such as functional and chronological. Functional resumes give an overview of your work history and experience, while chronological resumes provide an accurate timeline of your career progression.

Choosing the right format will help make sure that your information is presented in the most effective manner possible.

Highlight your Good Parts in Resume Objective or Resume Summary

A resume is a marketing tool, and it’s your job to market yourself. Make sure you include your best assets in your resume objective or resume summary so that potential employers will want to work with you.

Photo by ASIA CULTURECENTER on Unsplash

Include skills, accomplishments, awards, and projects that demonstrate why you are the best person for the job! Mentioning these elements will make your resume stand out from the rest and help you get hired.

Call Center Agent Job Description for a Resume

Employers and recruiters are always looking for call center agents with a strong knowledge of customer service and experience in the industry. This is because they know that a good agent will be able to provide excellent customer service, as well as help set up new accounts quickly.

In this article, we'll cover some tips for creating a resume that will get you noticed by these employers. We'll also cover how to show your passion for the industry in your personal statement, as well as how to make yourself stand out in a sea of job applicants.

How to List your Skills as Call Center Agent

In order to make the most of your call center career, you need to create a resume that will help you stand out. But writing a resume is hard work! Don’t worry though, we’ve put together this step-by-step guide on how to write a call center agent resume.

black and brown headset near laptop computer
Photo by Petr Macháček on Unsplash

To be successful, you need to focus on what an employer wants and let that drive your content. That means listing skills related to customer service, sales, and marketing in your personal statement when you apply for jobs with companies like Teleperformance and Convergys. These types of skills are considered transferable across industries and are key components of any great resume.

Key Takeaway

Creating a good resume can be a challenge, but it's worth the effort. Your resume will set you apart and make hiring managers want to work with you.